Store Manager (Current Employee) – Falls Church, VA – May 15, 2013
This is a very customer service driven business. The co-workers work together as a team to accomplish sales plans and collection programs set by the Store manager. It is always a training and development environment. I have learned better time management processes. I enjoy customer praises and exceeding company standards for collections and sales.
Store Manager/Sales Manager (Former Employee) – Evansville, IN – November 8, 2017
I worked for the company for over 10 years. In that time you are required to not only do the rent to own side covering contracts, but you are also required to deliver or pick up the merchandise if not paid for. Do field visits to customers homes if merchandise is not paid for, and up to 600 calls per day trying to collect money on unpaid contracts. Stores were required to meet credit standards every week and if they were not reached you would be written up, had to work until 9pm, 2 hours after the store closed, or be told that they can find someone else that can do your job for a lot less than what they are paying you.
poor management at the DM level, very long hours, no weekends off
Store Manager (Former Employee) – Huntsville, TX – November 7, 2017
Had to many issues it's not about what u did today it's about what u doing tomorrow. Great numbers don't mean nothing threaten to get fired alot and no raises at all. Just stressed place to work at the time
Asst. Store Manager (Former Employee) – Baton Rouge, LA – October 24, 2017
On the phone with customers for payments and on the road for deliveries and pick-up. Sales all day long. The most enjoyable part of the job was the competitive on sales floor in who would get the most sales.I have learned to do budget for the store.The hardest was getting customers to pay on time.
Store Manager (Former Employee) – Fort Worth, TX – October 24, 2017
I would personally never go back to RAC after being there 8 years+ but it did give me a chance at getting my first management role. The work/life balance is non existent. If you have a family I would stay away.
Very stressfull, followed with job security pressure
Store Manager (Former Employee) – Michigan – October 22, 2017
Long days, filled with threats form upper management about performance. Unethical practices from upper management. Work place culture evolved around unethical practices to produce a number. Hardest thing about job, was our standard way of how we were to treat our customers to hit a number.
CUSTOMER ACCOUNT REPRESENATIVE/ STORE MANAGER (Former Employee) – Alamo, TX – October 9, 2017
you will see your kids grow before your eyes. No work life balance. pay is not worth the stress. Your job is threatened everyday. You will be at work from sun up to sun down. job security is a scary topic. advancement is easy. coworkers are good to be around. they become your family because you see them more than your own. time off work is non existent except for Sunday.
Store Manager (Current Employee) – Ohio – October 3, 2017
you will see your kids grow before your eyes. no work life balance. pay is not worth the stress. your job is threatened everyday. no job security. you will be at work from sun up to sun down. job security is a scary topic. advancement is easy. upper management has never worked at the store level and does not understand rent to own and that is why company is where its at. coworkers are good to be around. they become your family because you see them more than your own. time off work is non existent except for Sunday.
Store Manager (Former Employee) – Akron, OH – September 26, 2017
be prepared to not have a life, might as well move in the back of the store because you will live there aand have no home life. everything is based off of that company and they do not care about your home life