Rent A Center Employee Reviews

Found 2,363 reviews matching the search
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fun place
Sales Representative (Former Employee) –  Middletown, NYMay 9, 2017
fun place to work .. great co workers .. the hardest part of the job is the stress of it all .. good management helpful when u need them , will to teach you what you need to grow in the company.
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Good benefits but long hours and every Saturday mandatory.
Sales Assistant Manager (Current Employee) –  Somersworth, NHMay 9, 2017
Rent a Center is by no means a bad place to work, Opportunity for advancement and plenty of mandatory overtime. Drawback being the amount of hours, long days and every Saturday mandatory. Very corporate environment.
Pros
Plenty of paid overtime, 401k, good benefits, paid vacation
Cons
10 plus hour days with one half hour break, demanding hours at times.
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Advencement
Sales Manager (Former Employee) –  Indianapolis, INMay 9, 2017
The best part of RAC, is that they only promote from within. The turn-over is so high that there are always advancement opportunities.

The pay is ok to start. But if you can manage numbers and carry a tv up stairs, then there is an opening for you.

Just remember, you are overcharging people who suck at using money. If you have no conscience, then this might be the place for you.
Pros
advancement
Cons
nasty customers, little time off
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Good if you single and yoing
Assistant Manager (Current Employee) –  Bronx, NYMay 9, 2017
At this job you have make sales, collect money, collect calls. Make deliveries, fix the backroom and the showroom. If people don't pay, you go to there house to pick up the item or get a paymeny
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Excellent work place for gaining experience in sales
Delivery Driver (Current Employee) –  Lufkin, TXMay 9, 2017
Great work place, it is a friendly environment. allows you to move up in the company. allows you to meet new people, also it allows you to learn how to put furniture together.
Pros
Seeing the customers satisfaction
Cons
Picking up customers merchandiser
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Can be laid back and enjoyable
Customer Service Representative/ Driver (Current Employee) –  Denton, MDMay 9, 2017
Can be laid back and fun but can also be stressful and competitive. Everyone got along for the most part but can be tension in the closing part of the month.
Pros
Laid back
Cons
No breaks sometimes. Staying late at last min.
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Good Pay but no home time
Store Manager (Former Employee) –  Atmore, ALMay 8, 2017
Speak to an ex-employee before you decide to work at any location, you will work at best every Saturday and they are talking about taking most holiday's away. Not to mention you will fear for your job from the time you finish training, or lack there of.
Pros
Weekly Pay
Cons
Never off
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Great!
Store Manager (Current Employee) –  Many, LAMay 7, 2017
GREAT company, great customers! Banks drops, inventory recaps, employee training, etc. The hardest thing about the job would be the return of merchandise.
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Awful place to work
Assistant Manager (Former Employee) –  Providence, RIMay 7, 2017
They do not care about you or your health.
They work you into the ground until you are unable to do it anymore. No consideration for anyone.
They do not even work with you to help you do the job better!!!!!!!
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Good company to work for
Store Manager (Current Employee) –  Tuscaloosa, ALMay 5, 2017
Providing customer service such as taking payments, deliveries and finding the right product for each customer. Also ensuring good work relations with employees.
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Decent job.
Assistant Manager (Current Employee) –  Florence, SCMay 5, 2017
This is a job and not a career in my eyes. The management doesn't always have their priorities in line. You always have Sundays off and either a Wednesday or a Thursday. They do work with your schedule outside of work if they find it important. One of the managers that I know personally is on coke and pills.
Pros
Easy pass drug test and amazing benefits.
Cons
Never have Friday or Saturdays off
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Rac
Sales Manager (Former Employee) –  Jacksonville, FLMay 5, 2017
Was a awful experience. Managers or employees do not receive good pay the labor is extensive if you are not properly staffed the upper management do not look our for employees.
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learn alot
Account Manager (Former Employee) –  Memphis, TNMay 5, 2017
Coordinating with the Store Manager to develop creative ways to meet the Store’s Sales Goals and Managing and maintaining the store’s inventory. Assisting with product maintenance, delivery, service, and returns on a daily basis
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Great job
Driver (Former Employee) –  Houston, TXMay 5, 2017
Great job and good for learning opportunities.picking up and delivering furniture wasn't too bad. Did slot of driving in traffic and. Slot of in the store thing too . Like cleaning putting up the right merchandise
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Good Place to Work
Delivery Driver/Loader (Former Employee) –  Seymour, INMay 5, 2017
Challenging at times, usually average work. Management was good, always answering any questions I had. The hardest part of the job was picking up furniture/appliances from customers. The most enjoyable part of the job was getting to work without being hassled.
Pros
Fun people to work with, managers were always helpful.
Cons
Cleaning very dirty appliances.
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Sales and Credit Driven Environment very competitive with other stores in the district
Store Manager (Former Employee) –  Huron, SDMay 4, 2017
I'd arrive to work and the first thing I'd do is call the customers who were past due on their payments, then go through the store and make sure it was showroom ready, check all e-mails, verify all deliveries and service calls for the day, conduct a brief morning meeting to ensure my team was on the same page, finally I'd open the doors and implement whatever sales plan/goals were agreed upon for that given week. I learned how to balance employees as well as wear many hats and multi-task every minute of the work day. The culture of the workplace was fun but balancing the credit and sales portion of the job made it difficult to achieve bonuses. The most enjoyable part of the job was seeing the smiles on many customers' faces after they receive an item that they wouldn't be able to afford at other retailers.
Pros
Discounts on items that we sold
Cons
working weekends, non-consecutive days off, if a certain percentage of sales and credit wasn't met bonuses weren't given
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Get Leadership in order
District Manager of Operations (Former Employee) –  Boston, MAMay 4, 2017
Company needs to look more at where upper management is going. Not enough changes are happening, but expectations are. The company needs to get back to its old culture and attract quality employees while adjusting to today's technologies.
Pros
Compensation
Cons
No true direction from Upper Management
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They do not care for their workers!!
Delivery Driver (Former Employee) –  Hudson, NYMay 4, 2017
It at first seems like this is a gretat job but then the constant drama, that even if you aren't involved messes up your position, the communication is not the best, its a big blame game. You also have nearly no job security the year I was there we went through nearly 12 employees in different positions lost 2 managers another 2 got demoted and full time could gett switched to part time at will!!
Pros
30 min unpaid lunch
Cons
Everything else
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Rent to own
Store Manager (Former Employee) –  Woodward, OKMay 4, 2017
The rent to own business is not for everyone. This business involves delivery and set up of furniture, appliances, and electronics. It also involves servicing the product and collections of the product when necessary.
Pros
Plenty of room for advancement
Cons
Long hours and running collections
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Interesting and diverse atmosphere
Customer Account Representative (Former Employee) –  Riverside, RIMay 3, 2017
A very broad customer base and a diverse group of employees make this a fun place to work. There is physical labor involved and some road work involving delivery and pick up of items to customers' homes.
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Overall rating

3.3
Based on 2,397 reviews
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Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
3.4
Job Security/Advancement
3.1
Management
3.0
Culture
3.0