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Rent A Center
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1,239 reviews

Rent A Center Employer Reviews

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  • Job Work/Life Balance
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Good associates, terrible management
Customer Account Representative (Current Employee), NVAugust 31, 2014
Pros: weekly check, good coworkers
Cons: awful upper management, hypocrisy, sexism, physically crippling, long hours, blatant favoritism.
As a Customer Account Rep, you will do all the physical labor that management doesn't want to do. You will be asked to put yourself in physical danger because the managers don't want to send two employees to move heavy furniture. You will work at least nine hours a day. You will go home late and arrive to work early.
If you are prone to illness, you – more... get two sick days a year. After you've used them, you will be written up, even with a doctor's note. In the past two years, I can say that my back, knees, elbow, and shoulder have all gotten worse and worse. Sexism is rampant, as female employees are moved up very quickly (if they aren't hired into management from the start).
Most damning is that if you have any stance against taking advantage of people, you will not last. Your job is to convince people with little to no income to pay a contract worth at least triple what the merchandise is worth.
If you value your home life, family, or physical well being, just stay away. – less
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exiciting atmosphere
Customer Care Representative (Former Employee), Houston, TXAugust 31, 2014
enjoyed meeting lots of different people and assisting as needed
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stressful place to work
Assistant Manager/Sales (Current Employee), Midlothian, VAAugust 30, 2014
Pros: get paid weekly
Cons: stess
this company yet a good company it is a stressful place to work with long hours.
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Team work enviroment
Credit Manager (Former Employee), Salt Lake City, UtahAugust 29, 2014
Pros: health benefits, teamwork
Cons: often stressful, requires over 55 hrs/week
As Credit Manager my tasks were to perform skip traces and to find a way to recover or to prevent loss of store merchandise, even managing small claims and or calling for police assistance or their presence when needed.
Also in charge of opening and closing the store as well as for daily store bank deposits.

The job included the ability to make decisions – more... fast that will lead to a positive outcome for both parties, the company and the customer, which I successfully performed and recognize by management during almost 5 years.

Suddenly, district management falls poorly, many times trough hardship and disrespectful behavior, few times I was interviewed, as well as other good coworkers by HR department who were looking for the best way to create a training for some of those managers. – less
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Great work palce fun loving atmosphere!
Assistant Manager (Current Employee), Albany, GAAugust 28, 2014
Pros: there is never a dull moment.
Cons: you work a 48 hours work week with only a 30 minute lunch.
Once again wonderful work place. the pay is great it just leaves you no time for family or friends at all.
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Great place to wqork depending on the market and who you work for.
Account Manager (Former Employee), Jersey City, NJAugust 27, 2014
Pros: good discounts
Cons: short lunch, long hours
I enhanced my customer service in the two years a was employed at RAC. Although we had to work a mandatory 48 hours per week, I found time to have a social life. My co workers were people I knew from the neighborhood so I was very comfortable and even made new friends. the hardest part of my job was explaining to a customer why they have to return their – more... merchandise and they best part of my job was interacting with customers and battling other stores in the market for prizes. – less
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Was fun
Mason Fassel (Former Employee), Blue Springs, MOAugust 27, 2014
Pros: good training
Cons: being transferred out
Learned the skills that I needed to advance in the company. Co-workers was fun to be around. mainly took computer training to be promoted into a management position.
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work
Customer Account Representative (Former Employee), Dolton, ILAugust 27, 2014
fun job but depending on area it can be very dangerous

management was cool and understand the demand of the job and they didn't mind getting there hands dirty

hardest part of my job was going in some dirty homes and trying to get the customers to pay there bills

most enjoyable part was the co-workers and management team
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The difference between right and wrong
Acct Mgr (Former Employee), Bradley, ILAugust 25, 2014
Cons: communication, environemnt, people
This job was confuasing in what they would tell you and train you about, and then change the story the next day. There was alot of pressure to perform and to catch up to people. The communication was terrible
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Work Life and Personal Life is not balanced.
Credit Department Manager (Former Employee), Bakersfield, CAAugust 24, 2014
The day to day basis of the job is not hard but the problem is the pressure you start receiving when numbers cant be hit. It does feel like a family because you have to work from 47-50 hours per week on a weekly basis. The hardest part is the long hours and the people you deal with. The RTO deals with some people that needs items that are of necessity – more... and they end up not being able to pay and you can't get your items back because they are on government assistance. It is a good stepping stone but not to form a career. – less
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Terrible place to work. .
assistant manger (Current Employee), acceptance NowAugust 23, 2014
I'm a current employee and can say first hand that this company does not care about their employees.
At my location We work 11 hour days with 30 min for lunch. Terrible benefits! Cussed at daily for trying to collect pd accounts.
Never have weekends off. No sick days or vacation days until you've been employed for a full year.
Insurance is cheaper is – more... you don't buy from the company.
They don't value their employees at all! – less
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Rent a Center
Customer Account Representative (Former Employee), Murray, KYAugust 22, 2014
Pros: paid weekly, benefits
Cons: cut breaks, lifting
I would usually come into work, make a call through of everyone who was past due and try to get some commitments. After making calls, we would all focus on sales and trying to make the store look better. Thinking of ways to get people in was the best part because our ideas were always kind of fun. The only hard part about the job was lifting because – more... I am not very big for my age. I enjoyed my time with my employees though, they always made me laugh. – less
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Good place to Work
Senior Business Systems Analyst/Project Manager (Current Employee), Plano, TXAugust 22, 2014
No comments, in general good place to work and has very friendly coworkers.
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worse job ever
Customer Account Manager (Former Employee), Richmond hill nyAugust 21, 2014
Pros: sundays off
Cons: lazy management
hated being there every second of the time i was employed. management was a joke and unless you were a butt kisser you arent going to get promoted. I got a spine injury and was released because of it.
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fun workplace
Delivery/Customer service rep (Former Employee), Tempe, AZAugust 21, 2014
Good company to work for. Fun to work with the customers. Excellent benifits
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RAC
Customer Rep (Former Employee), North Platte, NEAugust 21, 2014
Wish I could have stayed there. It was fast paced and my co workers were awesome.
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very stressful
Customer Account Manager (Former Employee), Sheboygan, WIAugust 21, 2014
not family oriented and not worth the pay. they dont care about personal family issues.
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Great company
Manager (Former Employee), East Ridge, TNAugust 19, 2014
Great company. Good opportunity for advancement. Excellent benefits.
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Coorporate
Store Manager (Former Employee), Wasilla, AKAugust 19, 2014
Pros: advancement
Cons: high turnover poor wages
Short staffed.
The company sets unrealistic goals that are generally not obtainable.
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A Fun Job But Not A Career
Credit Manager (Former Employee), Lee's Summit, MOAugust 19, 2014
Pros: fun work environment, meeting different people everyday, getting out of the office on deliveries
Cons: low pay and not a career position
Rent-A-Center is a fun place to work if you don't mind drastically overcharging people for furniture, appliances and electronics they probably want but don't necessarily need. And let's face it, if you walk into a Rent-A-Center, you probably already know what you're in for as far as paying too much for something to have the option of buying it over – more... time with poor credit. If you want a decent workout mixed with some good office and phone experience, this is a fun job but I wouldn't make it a career. – less

About Rent A Center

Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that – Read more