Rent A Center Employee Reviews in United States

Found 1,793 reviews matching the search
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meh
Credit Associated Representative (Former Employee) –  Pasadena, TXFebruary 1, 2016
meh dreery boring lack of advancment high turn around rate for all employees harest part of the job is the repetitive talks with customers that obviously wont pay their accounts
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Not Good
General Manager (Current Employee) –  MissouriJanuary 31, 2016
Not a good place to work if you have a family. Stressful from both ends. (Customers and managers). They recently lowered the required number of hours worked which helped. But never get two days off in a row and if you do you come back with double the work. Regional director may be crazy.
Pros
Not much
Cons
Just about everything
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easy place
product delivery (Former Employee) –  Newark, NYJanuary 25, 2016
not a bad spot to work. got used to lifting appliances and couches. local deliveries. wish the part time spots were full time
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You don't want to work here unless your desperate for money.
Manager (Former Employee) –  Keyser, WVJanuary 20, 2016
The money is good once you get to the management level, but the misery of having to deal with the toxic upper management directly is hardly worth it. The hours suck, and make it difficult to have a life outside of work. You will miss family gatherings, kids sports games and concerts. You will regularly deal with having to reposes things like furniture, refrigerators, and stoves. However, if you don't mind constant conflict at work, and don't have much of a life this would be the job for you.
Pros
Management level compensation
Cons
Everything else
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An adventurous job because everyday consist of something new
Customer Account Representative (Former Employee) –  Reading, PAJanuary 19, 2016
As an activity assistant everyday is something new. Finding out ways to keep the patients entertained, and dealing with the elderly can go either good or bad. But my job was to keep them happy and i liked it because not everyone in a (nursing) home gets visits from family.
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Good, company with go management and job security
Lead Assistant Manager (Current Employee) –  Columbus, OHJanuary 19, 2016
The job/work life balance working for rentacenter is not for someone who has family, Monday thru Friday 9am-7:30pm an Saturdays 8:30am-6pm
Pros
Employee purchase program
Cons
Hours, Pay
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Great pay & Benefits but really bad management
Technical Solutions Specialist (Former Employee) –  Addison, TXJanuary 19, 2016
Incoming call center from all the RAC retail stores and headquarters. Troubleshooting a variety of IT issues related to the stores.
Training was not that good but learned more from sitting and listening to calls with other employees.
Take notes!!
Your coworkers are really friendly and will help you succeed.

The hardest part: Everything is constantly monitored and your call quality is micro managed making it difficult at times. If you don't like working after 5 pm or on weekends, don't work here! Management is strict & difficult constantly. They can be discriminatory but hide it very well. They will review your calls every day, week or month and you and the boss listen to your calls, if you can't handle this don't work here. seasoned employees get stressed over call review. If you don't improve, they will fire you!

The best part: not a lot of down time, nice break room, "sick room" to go take a nap, friendly & helpful coworkers. They pay well! good benefits!
Pros
pay and benefits are really good
Cons
Micro management
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fun and exciting place
Customer Service, delivery driver specialist (Current Employee) –  Durham, NCJanuary 12, 2016
this job is very fun and dealing with customers each day brings new things to the table and it allows me to see other ways to deal with different situations.
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review
Store Manager (Former Employee) –  Farmington, NMJanuary 12, 2016
I had a good DM, you work 50 plus hours a week. Bad economy forced company to combine both stores. I would still be there with a better economy.
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pleasent and fair place to work with mant opportunities for advancement
CREDIT MANAGER (Current Employee) –  Orlando, FLJanuary 5, 2016
never a boring day dealing with the public and each each day is always a challenge but with a great staff and great support from management everyday is a success
Pros
great place to work with great staff
Cons
no room for advancement
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Sit at desk, get on phone, pitch and repeat.
Assistant Manager (Former Employee) –  Milford, DEDecember 30, 2015
Just be aware of what you're getting yourself into. If you're good at sales and don't have any sort of heart (you're basically renting things your renters can't really afford, but you have to make it seem like they can) then this is the perfect place for you.
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Financial Service Manager
Financial Service ''Manager (Former Employee) –  Neosho, MODecember 22, 2015
Pretty much a topical payday loan business. Collections calls very day twice a day. Once a week I went to delinquent customers home or work location if they had not made or met payment arrangements.
Pros
None
Cons
It was a very unfair loan for customers
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Sales/Collections
Customer Service Associate / Collections (Former Employee) –  Chicago, ILDecember 18, 2015
This is a high energy position where sales and numbers are the main focus. Long hours are demanded and job security is minimum upon performance.
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Not a good company with bad work ethics
Accounts Manager (Former Employee) –  Stillwater, OKDecember 17, 2015
Not a good company to work for with bad work ethics, Takes advantage of people less fortunate than most people and charges interest rates above 20% on household funiture
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Overall Bad unless you are out of NYC and supposedly better
Assistant Manager (Former Employee) –  Yonkers, NYDecember 16, 2015
Just stop rent to own in general and start checking Credit again....you targeting the ghetto is like poking a lion with a stick. someones going to get bit.
Pros
Lots of hours
Cons
Everything else
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great
Sales Assistant Manager (Former Employee) –  Augusta, GADecember 15, 2015
very friendly environment, there is always a lot of work to be done, assistants and store managers typically work 10 sometimes 11 hour shifts. It was a great job i learned a lot. I only left because i had to.
Pros
weekly pay, opportunity for advancement, one hour lunch
Cons
long hours, a lot of work
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Productive and fun work place
Delivery Driver (Current Employee) –  Lima, OHDecember 14, 2015
fun place and have fun working there. Have a blast working there. i like to work there everyday. this place is a blast. I think that anyone would have a blast working here.
Pros
fun
Cons
boring
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Relationships with customers are awesome
Store Manager (Current Employee) –  Christiansburg, VADecember 13, 2015
The best part of working for RAC is the customers. You build relationships unlike at any other job because we see them on a weekly basis, we are in their homes and we are a part of their lives through the good and bad. RAC offers training and advancement in the company.
Pros
Advancement/Training
Cons
Hours you have to work
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Good job but no stability or real family time
Store Manager (Current Employee) –  Greenville, ALDecember 13, 2015
I enjoy working for Rent A Center; however there is very little family life outside work and the hours can be really long. The compensation could be a whole lot better as you are asked to do so much for very little.
Pros
flexibility
Cons
salaried and paid for 40 hours but you end up there 56-60 a week
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not that great
Product Delivery Specialist (Current Employee) –  Woodbridge, VADecember 13, 2015
Day to day it can be hard but also easy, it really depends on everyone mood and determination of getting the work done. Hours are pretty good for part time employees and so is the pay.
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Overall rating

3.3
Based on 1,820 reviews
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