Productive and fast-paced workplace with very competent employees
Customer Service Sales Consultant Level 3 (Former Employee) – Mobile, AL – October 10, 2017
A typical work day would be answering 75 or more calls per day assisting customers with establishing new residential, commercial or industrial accounts as well as helping to retain existing customers. I have learned many important skills such as computer, sales and clerical skills. Management was, for the most part, fair and impartial.
The workplace culture was made up of many diverse groups which interacted in a very professional way. The hardest part of my job of my job was maintaining the mentality that the "customer is always right." Even though I did not always agree with the customer's logic, I always had to find a way to satisfy the customer while still generating revenue for the company. The most enjoyable part was knowing that the customer was satisfied and would remain a loyal customer to our company.
Free lunches, employee benefits and room for advancement