Pros: altruistic contribution to the environment
Cons: management, health care, company directions
The company itself has great potential. We are the largest waste and recycling hauler in California. Typically I would deal with service issues (missed pickups, damages to property) or lower competitive bids. My job would be to maintain the business through my personable relationship and swift resolutions to customer concerns. Because of my ability to swiftly handle customer needs, I often found my self probing for additional business from satisfied customers. I learned to follow a "T" cold call approach with each account I would visit. This approach - knocking on the doors to the left, right and behind the client - allowed me to put up numbers that would rival most new business reps. My co-workers often praised me and my efforts. As a division were often in competitions with neighboring divisions and often won because of my numbers. The hardest part of the job was managing the size of the portfolio given. I was responsible for over 1,200 accounts. It was very difficult to make proactive visits while handling the pressing matters at hand. The most enjoyable part of the job, was enabling clients to become more eco friendly and showing them ways to divert waste from landfill making the world a better place.