Lack of communication makes working here difficult
Direct Support Professional (Former Employee) – Rome, GA – January 6, 2017
ResCare was not a bad job by any means. It was very rewarding and a relaxed environment. However, the lack of communication between the staff and the managers, and the managers between their supervisors, and between all of the supervisors made this a difficult place to work because you never know what's true. For example, one day of my training was canceled. However, everyone who was in the training showed up. We never received an email or phone call to tell us we would not be training that day.
There are a few staff members that are rude to the residents of the group homes. However, even upon bringing it to the attention of the management, nothing was done about it. Nothing really gets done unless you take it to corporate, but then that would be breaking the chain of command.
I loved my guys though. That was very rewarding and made it worth it. I would still be there today if I had not had a physical incident.
No communication, no raises