Research Now Employee Reviews

Found 20 reviews matching the search
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Great Place!
Employee (Current Employee) –  Plano, TXJune 15, 2017
Great place to work! Super fun culture. RN does a lot of team events & happy hours, onsite massages, daily restaurant pop-ups, great location (Shops at Legacy), healthy work-life balance, work hard - play hard motto, free alcohol, casual environment. They have a lot of unique, fun perks!

It's a VERY fast-pace environment. You must be able to multi-task & keep up.
Pros
onsite massages, wellness programs, happy hours, casual environment, growth opportunities
Cons
PTO amount (it's just alright, not terrible)
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Great Culture
Employee (Current Employee) –  Plano, TXJune 7, 2017
- fun perks
- themed parties, company happy hours
- competitive benefits
- high trust environment (you're treated like an actual adult)
- growth opportunity
- your attitude sets the tone
- FAST paced environment
- healthy work-life balance
- company has high expectations so you're always looking to produce quality work that makes an impact
- company gives back to the community
- restaurant pop-up options which is convenient


They could improve the PTO amount, but it's not terrible by any means.
Pros
Company happy hours, health benefits, 401k, onsite catering, massages, fast paced
Cons
PTO amount
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Was once great, not any more.
anonymous (Former Employee) –  Dallas, TXJanuary 30, 2017
The company was once a great and fantastic place to work. The culture was fantastic and as an employee you felt as though you mattered. The company inspired you to deliver excellence, and they would have your back. However, lately or within the last approximate 2 years the company has taken a journey towards the worst. They destroyed the company culture, removed all forms of loyalty and inspiration. There is no longer a sense of employee empowerment. The company now actively seeks to make their employees feel as though they are only there to collect a paycheck. Where RN once had employees who would work late on their own, because they wanted to provide the best to a great organization, they now simply clock in and clock out. Most are seeking to leave the company.
Pros
The people you work with.
Cons
Something went wrong with management.
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High growth company with many perks
Senior Manager (Former Employee) –  Plano, TXJanuary 12, 2017
RN has the strong leadership and vision to grow the company in the market research data collection space. I enjoyed 12 years there with many perks such as corporate discounts and wellness programs. I learned a great deal from many high intellectually smart individuals who value a strong team culture.
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Nice place to work but lack of communication with mgt
Sr. Accountant (Former Employee) –  Plano, TXNovember 14, 2016
The workplace is a great place to gain experience. They provide free sodas and free fruit through out the week. There are meetings where there is beer and other drinks if you're into that. You can dress in shorts and flip flops if you want. Very laid back however you can not wear warmups during winter.
During June you can go and help out and volunteer our community in RN Gives Back. There are several local charities such as Operation Kindness, Ronald McDonald House and Big Brother and Big Sisters just to name a few to volunteer if you want. Not obligatory.
Pros
Fun environment
Cons
Little or no communication with management on how your'e doing
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Stay away from the company
Senior Project Manager (Former Employee) –  San Francisco, CAOctober 5, 2016
Extremely stressful and very not satisfying place to work due to tons of politics, mediocrity at all levels, lack of strong leadership and sense of direction.
Pros
Work remotely
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Be careful in what you share
Manager, Client Development (Former Employee) –  Plano, TXJuly 11, 2016
As a sales person, they like to take your rolodex then lay you off.

They have one of the biggest panels in the world. Many changes within this company which seems to be the culture there. They have let go many people in the last few years.

Company too big for itself. Many folks have no idea what they are doing in higher positions. Cant even explain it to their own department.
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fun place to work.
Production Support Specialist (Former Employee) –  Frisco, TXApril 17, 2016
great working environment that balances teamwork with innovations in the research industry. minimal micromanagement. training could have been more extensive for certain positions withing the entry level positions.
Pros
Competitive pay
Cons
Training could have been more extensive
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Great Culture
Senior Account Manager (Current Employee) –  Plano, TXApril 13, 2016
Good company culture. Loves to give back. Very philanthropic. Good understanding of work/life balance. Tries to engage and support employees with unique benefits.
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Company culture isn't the same
Project Manager (Former Employee) –  Plano, TXMarch 7, 2016
This was an awesome company my first few years here. The internal restructuring has caused a complete change in the culture here. Hopefully they'll get back on track once everything calms down.
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Grounded in traditional work values will be their downfall
Operations (Current Employee) –  Plano, TXDecember 16, 2015
This company likes to think that they embrace innovation, but they really don't. Their new products need a lot of work and are generally unreliable. Because of this, the sales teams sell great ideas but operations can't deliver given the unsophisticated and archaic tools and lack of knowledge about managing new products. This leads to a lot of blame put on operations as teams try to put out fires for projects that go awry. Programming teams are overworked and underpaid, leading to many delays and programming errors. Management plays favorites and are willing to remove an individual from a team or lay them off if employees aren't 110% aligned with the manager's views.
Pros
great employees--people are nice and helpful, the panel itself is good
Cons
pay doesn't match an employee's worth, new products are garbage
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Zero Room for Advancement
Sales Support Executive (Current Employee) –  Los Angeles, CADecember 3, 2015
The company offers almost zero room for advancement; In order to be considered for a Sales Manager role you have to wait until someone who has worked there 8+ years quits.
Don't bother asking questions, that really isn't looked upon greatly.
The company doesn't promote transferring anywhere else besides headquarters in Plano, TX, and if you request to transfer they do not offer assistance for moving expenses and they DO NOT give an adjusted cost of living.
Pros
Free sodas and beverages
Cons
Management, No Room for Growth
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Great Job.
Market Research Project Manager (Current Employee) –  Plano, TXNovember 4, 2015
Excellent Place to work, people are friendly, work life balance is important, and support from all levels of staff to help employees meet personal and professional goals.
Pros
Superb Job
Cons
N/a
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Low pay, Poor Managment, Easy going atmosphere
Intern - US and Global Marketing (Current Employee) –  Plano, TXJanuary 26, 2015
Entry level at best regardless of position. This company has been around for a while, but still feels like a start up in many ways.
Pros
Free beverages
Cons
terrible pay
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Supportive work environment
Production Support (Former Employee) –  Plano, TXApril 2, 2014
I really enjoyed working here and really enjoyed working with my supervisor and colleagues.
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Productive and exciting environment.
Project Manager (Current Employee) –  Plano, TXDecember 5, 2013
Research Now is a fantastic market research company which treats their employees extremely well. I feel as if I am being heard by management if anything is needed and my ideas are always taken into account of any company developments.
This company has a work hard, play hard work environment. Research Now strives to bring on hard working and efficient employees who also enjoy having fun at the same time.
I absolutely love working with my co-workers. There is a large emphasis on teamwork and everyone is willing to help out when needed. There is a sens of family at Research Now and great friendships.
Pros
Excellent benefits, great balance of work-personal life, family environment, team emphasis, excellent communication from all areas of the company including upper level management, annual bonuses
Cons
Setting client expectations from the sales side
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Innovative Organization
Project Manager (Current Employee) –  Plano, TXOctober 9, 2013
This organization has been very innovative to gain its current market share. The group of people who work there are dedicated and committed and enjoy each other.
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A shadow of what is used to be
Sales Support Executive (Current Employee) –  PlanoAugust 3, 2013
When I started here this was a great place to work, but over the past 2 years something has changed. When I started going to work every day was fun, everyone was casual and always willing to help. Then a year passed, and things started to go sour. Employee morale started dropping, and turnover became more prevalent. The odd part is, the management doesn't even seem to care. The entry level positions are treated more like interchangeable parts, and have constant turnover. If you want to stick with the company expect to do plenty of politicking in order to get upper management to even consider promoting you. The best part, most of them can't even tell you the official HR policies. I was told at one point you couldn't get a raise without a title change! (Funny part is, that wasn't true) Too bad it hosed me from getting a raise until I had been with them 2 years, and what was given was anything but generous. Expect them to fiddle with numbers to give you the least amount of compensation possible, and if you bring it up to them they'll simply say "find something else then".
Pros
Work from home; Flexible schedule
Cons
Pay and Promotion potential are negligible; management regards people as chess pieces
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Na
Project Manager (Current Employee) –  Plano, TXApril 17, 2013
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Overall rating

3.5
Based on 30 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.3
Job Security/Advancement
2.8
Management
2.9
Culture
3.3