Research Now Employee Reviews in United States

Found 13 reviews matching the search
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Zero Room for Advancement
Sales Support Executive (Current Employee) –  Los Angeles, CADecember 3, 2015
The company offers almost zero room for advancement; In order to be considered for a Sales Manager role you have to wait until someone who has worked there 8+ years quits.
Don't bother asking questions, that really isn't looked upon greatly.
The company doesn't promote transferring anywhere else besides headquarters in Plano, TX, and if you request to transfer they do not offer assistance for moving expenses and they DO NOT give an adjusted cost of living.
Pros
Free sodas and beverages
Cons
Management, No Room for Growth
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Grounded in traditional work values will be their downfall
Operations (Current Employee) –  Plano, TXDecember 16, 2015
This company likes to think that they embrace innovation, but they really don't. Their new products need a lot of work and are generally unreliable. Because of this, the sales teams sell great ideas but operations can't deliver given the unsophisticated and archaic tools and lack of knowledge about managing new products. This leads to a lot of blame put on operations as teams try to put out fires for projects that go awry. Programming teams are overworked and underpaid, leading to many delays and programming errors. Management plays favorites and are willing to remove an individual from a team or lay them off if employees aren't 110% aligned with the manager's views.
Pros
great employees--people are nice and helpful, the panel itself is good
Cons
pay doesn't match an employee's worth, new products are garbage
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fun place to work.
Production Support Specialist (Former Employee) –  Frisco, TXApril 17, 2016
great working environment that balances teamwork with innovations in the research industry. minimal micromanagement. training could have been more extensive for certain positions withing the entry level positions.
Pros
Competitive pay
Cons
Training could have been more extensive
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Company culture isn't the same
Project Manager (Former Employee) –  Plano, TXMarch 7, 2016
This was an awesome company my first few years here. The internal restructuring has caused a complete change in the culture here. Hopefully they'll get back on track once everything calms down.
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Productive and exciting environment.
Project Manager (Current Employee) –  Plano, TXDecember 5, 2013
Research Now is a fantastic market research company which treats their employees extremely well. I feel as if I am being heard by management if anything is needed and my ideas are always taken into account of any company developments.
This company has a work hard, play hard work environment. Research Now strives to bring on hard working and efficient employees who also enjoy having fun at the same time.
I absolutely love working with my co-workers. There is a large emphasis on teamwork and everyone is willing to help out when needed. There is a sens of family at Research Now and great friendships.
Pros
excellent benefits, great balance of work-personal life, family environment, team emphasis, excellent communication from all areas of the company including upper level management, annual bonuses
Cons
setting client expectations from the sales side
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Great Culture
Senior Account Manager (Current Employee) –  Plano, TXApril 13, 2016
Good company culture. Loves to give back. Very philanthropic. Good understanding of work/life balance. Tries to engage and support employees with unique benefits.
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Great Job.
Market Research Project Manager (Current Employee) –  Plano, TXNovember 4, 2015
Excellent Place to work, people are friendly, work life balance is important, and support from all levels of staff to help employees meet personal and professional goals.
Pros
Superb Job
Cons
N/A
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A shadow of what is used to be
Sales Support Executive (Current Employee) –  PlanoAugust 3, 2013
When I started here this was a great place to work, but over the past 2 years something has changed. When I started going to work every day was fun, everyone was casual and always willing to help. Then a year passed, and things started to go sour. Employee morale started dropping, and turnover became more prevalent. The odd part is, the management doesn't even seem to care. The entry level positions are treated more like interchangeable parts, and have constant turnover. If you want to stick with the company expect to do plenty of politicking in order to get upper management to even consider promoting you. The best part, most of them can't even tell you the official HR policies. I was told at one point you couldn't get a raise without a title change! (Funny part is, that wasn't true) Too bad it hosed me from getting a raise until I had been with them 2 years, and what was given was anything but generous. Expect them to fiddle with numbers to give you the least amount of compensation possible, and if you bring it up to them they'll simply say "find something else then".
Pros
work from home; flexible schedule
Cons
pay and promotion potential are negligible; management regards people as chess pieces
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Low pay, Poor Managment, Easy going atmosphere
Intern - US and Global Marketing (Current Employee) –  Plano, TXJanuary 26, 2015
Entry level at best regardless of position. This company has been around for a while, but still feels like a start up in many ways.
Pros
free beverages
Cons
terrible pay
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Na
Project Manager (Current Employee) –  Plano, TXApril 17, 2013
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Innovative Organization
Project Manager (Current Employee) –  Plano, TXOctober 9, 2013
This organization has been very innovative to gain its current market share. The group of people who work there are dedicated and committed and enjoy each other.
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Supportive work environment
Production Support (Former Employee) –  Plano, TXApril 2, 2014
I really enjoyed working here and really enjoyed working with my supervisor and colleagues.
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Overall rating

3.2
Based on 19 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.1
Job Security/Advancement
2.7
Management
2.8
Culture
3.3

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