Parking Cashier (Former Employee) – Atlantic City, NJ – March 14, 2016
I worked here for three weeks and quit. Management is terrible, very understaffed, which required some people to work 6 day work weeks and 50 hours, management does not do anything to help out their employees that are suffering and overwhelmed. The pay? Minimum wage! And they wonder why people do not stay. It's not worth working on grave shift, making such little money. I could work at McDonalds with the same wage and better hours. The Job itself was very easy, though. I left because management doesn't know how to communicate properly, they don't care about their workers, the pay and everyone seems to be very unhappy there. Resorts wants you to demonstrate the utmost customer service but you need to start by making employees happy and paying them better. Literally everyone I bumped into from any department complained about the pay. It's hard to keep a smile on your face when you're working hard just to be broke. Never been at a casino that doesn't care for their employees, and I've worked at just about every Casino in AC.
Job was easy
Pay, unpaid breaks, terrible management, no communication, horrible company
Marketing Operations (Former Employee) – Atlantic City, NJ – March 25, 2016
I worked as a Marketing Operations Representative. When they hired me, they said they preferred you have a college degree for the position, which made me hopeful. As soon as I got hired, I realized that working in the promotions booth is a complete joke that requires absolutely no intelligence. The employees goof off and some of the supervisors are not much older than the employees, so no one gets reprimanded. Everyone is very nice, but it is frustrating to be working when you see others goofing off. There are a few veterans there who are helpful and friendly though, but they understand that the average maturity level there is low. I found out that this is mostly because people get hired there because they know someone who already works there, and few people are hired based on merit. They also don't tell you that On Call employees make $3 more than Full Time employees. Management could significantly be improved. I felt lied to because they said you needed a Bachelor's degree, when you hardly even need a high school diploma. The job itself is tedious and repetitive, and the pay is low. Everyone seems to get angry when someone quits for a better opportunity, which is laughable to me. I wasn't there long.
Paid breaks, parking
Low pay, very boring at times, management needs communication skills
war between servers and supervisors.no order in anything
cocktail server (Former Employee) – Atlantic City, NJ – November 26, 2012
Mostly all days where fine.I met lots of people,my guests became my frinds.But unfortunatly cowarkers did what they wanted,supervisors were closing their eyes and you had nothing to do but fallow that direction of distraction.The system of someone managers love and let them do whatever. I miss my guests and being helpful.Great days with other employees of Resorts.But high level of education pushes me find something siutable,realise my dreams and work in compony with order but not haos.
Room Attendant (Former Employee) – Atlantic City, NJ – October 18, 2015
I enjoyed my time at Resorts, I was so sad to leave. It was a great working atmosphere and I learned so many skills there. A typical day at work consisted of like 12+ rooms but it was enjoyable. The customers are all nice and great. Some days were harder than others but I enjoyed it.
Resorts Casino was located on the Boardwalk which created lots of fun and excitement.
Director of Promotions and Slot Club (Former Employee) – Atlantic City, NJ – September 16, 2013
As a director, I was in charge of our Promotions Booth and Players Club as one of my duties. This is where guests came to receive weekly promotions and incentives. Creating promotions such as slot tournaments was always fun for both the staff and the guests.
All staff was friendly and well versed in identifying guests who needed assistance.
On a daily basis, I was responsible for checking with and updating staff on what events we were having for each day. I also had to make sure that all promotional signs were in place both inside the casino and outside on the Boardwalk. We needed proper licenses for hosting some events and it was my responsibility to make sure that we received these licenses.
The hardest part of my job was to create and implement the slot and table game promotions. At the same time, it was the most rewarding job.
wonderful free meals created by our chefs for all employees.
making sure we had exciting promotions for our guests. competition along boardwalk was brisk.
Restaurant Shift Manager (Former Employee) – Atlantic City, NJ – January 10, 2015
Manage all operations of the buffet. Scheduling, training, hiring, coaching,and payroll. Ensure optimal customer service. Great staff, all co-workers came in ready to work hard every day. I learned how to work in a fast pace environment and manage 30 employees.