Unrealistic expectations for little pay
Stocker/ Customer Service (Former Employee) – Jacksonville, FL – October 22, 2015
Management and customers can create a very chaotic work place. They do not support the right amount of hours or man power going into tasks that need to be done however they expect you to exceed expectations. You're expected to block entire aisles, break down as many mixed pallets as possible, receive trucks down your aisle, help out SEVERAL customers looking for product that's neither in stock, in the right place, or up on the top steel that needs to be taken down with a forklift where only 2 are on the floor with 7 aisles, clean and sweep, pack out, hustle in some cases 30 degree climates, under management that's just winging as the day goes on. For each department there should be at least 4-5 employees for blocking, customer service, receiving trucks, etc. Instead all responsibilities can be burdened on to just two or some times one employee. Most times you are forced into overtime just to get your recovery done or receive an unexpected late truck but it never turns out that way at the end of your shift unless you have an early shift. I've see day one new employees thrown to the wolves without proper training while others have called out. I would say there was a 35% chance new employees on their first day would quit before lunch. I worked there for 2 years before becoming overwhelmed by politics, stress, and micromanagement every day. Without leaving on a bad note I just turned in my two weeks respectfully and worked up until my last day. I wouldn't even want to go back for part time work.
Free coffee, two 15 minute breaks, and a 30 minute lunch. Great insurance and unionized job security.
Negative managers, customers, cut hours for full time employees, a four man job thrown on one employee for each department, very little hourly pay.