Restaurant.com Employee Reviews

Found 43 reviews matching the search
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Failing Company
Production Designer (Former Employee) –  Arlington Heights, ILSeptember 4, 2017
Company has no job security, awful CEO and functioning on one wheel.

Work life balance is great, but not worth the instability of the company. Coworkers there are good but every time the CEO makes a bad decision more people are cut.
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I have been in the restaurant business for over ten years.
Line cook (Former Employee) –  Hattiesburg, MSAugust 10, 2017
I'm a outgoing 34year old man with plenty of energy. I will brang postive hard working skills to your environment. I'm full of life with ambitions to stay on a well rounded job that I can retire from.
Pros
Catfish and shrimp
Cons
Good benefits
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Fun work team
Customer Service Representative (Former Employee) –  Arlington Heights, ILJuly 26, 2017
• Receive and respond to inbound phone calls or live chat requests from customers.
• Help customers navigate around website and explain terms and conditions.
• Explain to customers how to redeem gift cards, certificates and credits.
Pros
Co-workers
Cons
Company layoff
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Multi-funcational work environment
CHIEF FINANCIAL OFFICER (Former Employee) –  Arlington Heights, ILJune 5, 2017
Spent a good portion of last 3 years networking to sell the company with strategic & financial buyers. Also was responsible for the day to day financial & operational functions of the company.
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Generally fast-paced, average stress levels. Kind staff.
Customer Service Representative (Former Employee) –  Arlington Heights, ILJune 1, 2017
Typical day at work involved non-stop phone calls and problem solving. Keeping up to date with emails and staying organized was crucial to success.

Management was very patient and helped to create a safe and welcoming work environment.

Working there was a great learning experience in regards to dealing with customers who were generally never in a good mood.
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I work at a restaurant
Restaurant Server (Former Employee) –  Indianapolis, INMay 18, 2017
I like to work hard and meet their expectation. I was never late for work. I always asked them first if I could take a day off or not.There was a time when I made a mistake.But, i learned from it without.
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Tense and unpredictable.
Customer Service, Call Center Manager (Former Employee) –  Arlington Heights, ILApril 12, 2017
I LOVED my job. The customers, the employees...but the CEO has no idea how to run a company and has been doing random lay offs for a few years now. You never know when your job or employment status is going to change because the business keeps failing. The product is a success, the CEO needs to sell and let someone that knows how to run a business, take over.
Pros
No strict dress code, fresh fruit, No weekends
Cons
No employment security or bonus structures
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Business To Business Sales (Former Employee) –  Arlington Heights, ILMarch 23, 2017
Resturant.com employees were very enjoyable to work with and fun. The Restaurant.com Cards were not an easy sell as the redemption part was confusing and not user friendly. Restaurant.com incentives are a great way to save money and dine out, try it for yourself.
Pros
Discounts
Cons
Difficult to redeem
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Bad Management
Arlington Heights - Account Manager (Current Employee) –  Arlington Heights, ILMarch 13, 2017
Restaurant.com is location in Arlington Heights. They lack in management and communication between supervisors and employees. Pay is well, normal hours 8:30am - 5pm
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UpScale Company
NATIONAL ACCOUNT MANAGER (Current Employee) –  Arlington Heights, ILJanuary 1, 2017
Nice place to work made some good friends. I did not like the constant change and the misuse of our product, Started out like gangbusters and as new management came on board sales fizzled.
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Was a great place to work til all the changes
Sales / Customer Service Sign up Clients (Former Employee) –  Arlington Heights, IL 60004August 23, 2016
They started to make way to many changes and at the end was not very fun to work there. The pay was great til the pay structure changed. The co-workers are great and are willing to help you get better.
Pros
Co-workers made the day go by fast
Cons
Some of the managers should not be managing
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Fun Job, Good Perks for working here
Projects Supervisor (Former Employee) –  Arlington Heights, ILOctober 15, 2015
This is a pretty fun job. Constantly having different contest and such to help motivate the employees. The only issue, its hard to advance within this company. Most have been there for years, and do plan on leaving anytime soon.
Pros
Lots of perks for working here
Cons
No real opportunity for advancement
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Productive and positive work environment
Accounts Executive (Former Employee) –  arlington heights, ILAugust 18, 2015
Great place to start a career in a competitive work environment. All the professional programs you will learn, skills needed, and personal growth will get you far.
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Free food from restaurants
Sales Consultant (Former Employee) –  New York, NYFebruary 9, 2015
I was a sales rep.
Managed to be top performer numerous times
Enjoyed travelling around the city.
9-8
Sometimes had to work late to attend meetings with restaurant owners.
Pros
Flexible schedule
Cons
Short breaks
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short term
Inside Sales Representative (Former Employee) –  arlington heights.ilNovember 11, 2014
needs work more of a Professional atmosphere cannot take away commission that has bee earned
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Training assessment needed
Inside Sales Representative (Former Employee) –  Arlington Hts. ILOctober 21, 2014
Great commission structure and bonuses but goals for newcomers a bit harsh. Hardest part of the job: getting restaurant owners on the phone. Leads were shuffled every 3 months but the leads called on for years.

Training in classroom could have been 2 days and then shadow with top producers instead of 5 days listening to Trainers past work experiences.
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Great Product
VP of Partnerships & Deals (Current Employee) –  Arlington Heights, ILOctober 20, 2014
Restaurant.com is a fantastic consumer product with so much potential. This company could be a major player with just a little bit of investment.
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Not for the Faint of Heart.
Inside Sales Executive (Former Employee) –  Arlington Heights, ILOctober 15, 2014
Working in Inside Sales at Restaurant.com can be a very lucrative endeavor, but only for those with the gumption and desire to achieve success here. There are high standards set by management in the form of ever-changing quotas and varying levels of micromanaging based on the general feel of a given day. There are few second chances and little loyalty shown to employees, you either hit or exceed quota, or you're shown the door.

For those who do make it long enough to build a book of business do make a decent living, but getting to that point can be a very stressful task. Work environment is pretty cool, co-workers hang out outside of the office, and generally help each other out. It takes a very rare type of person to make it in this position for any extended length of time, but I'd recommend exploring any opportunity here further if you think you can muster up what it takes to succeed.
Pros
Free fruit on certain days, Good benefit plan, Casual Attire
Cons
Stressful Quotas, Changing Quotas, Upper Management Makes Brash Decisions
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Productive and fun place to work
Restaurant Consultant (Former Employee) –  Richmond, VAOctober 7, 2014
The work day starts with a conference call att 8:30. Always having continuing training everyday learning new ways to coldcall, new ways to make appointments and get beyond the gatekeeper. Management and co-workers would get together once a quater for a divisional meeting and once a year for a company meeting. The hardest part of the job is after working the same territory for 13 years it was harder to make goal each month. The most enjoyable part was the traveling.
Pros
Meeting new people and being introduced to new foods.
Cons
The new owner
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Fun people, though we need better talent
Marketing Personnel (Current Employee) –  ILJune 6, 2014
Great company in regards to how it works.
Last investmemt was garbage and has led the company to a low point. Lots of hard workers, though we need more money to recruit ivy league and well educated and sales and marketing employees as well as a new recruitment strategy. Sales, marketing and CS need more respurces to be successful. Our reputatation also needs to become positive. We need a change and investment before it is too late.
Pros
Great benefits. All upper management has an open door policy in marketing.
Cons
Lack of investments and free cash flow to grow business.
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Overall rating

3.3
Based on 45 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.4
Job Security/Advancement
2.8
Management
3.4
Culture
3.3