It was a good work environment because of the team I was around we were all very ambitious individuals.
Pros: U may feel apart of a very good helpful team, all working towards the same goals.
Cons: Just as easy as you could feel proud, you could feel frustrated with how rude some people are when they call in for assistance.
My day would start off with getting my systems up on all my screens. I would be ready and eager to work because the job presented so many challenges & I like to see what I am made of myself at times. My management team, there were some that were good & there were some that were not so good. The co workers were awesome, they were nice and willing to assist if I were to get stuck on a call & vice versa. Overall, I enjoyed being able to work in a fast paced environment, and do the tasks well as well as accurately also.