Receiving and Sales Associate (Current Employee) – Leesburg, VA – March 14, 2016
Working at the Leesburg Outlet of Restoration Hardware has developed me in many ways. The management team, especially the main leader, have injected a culture of service, hard work, and scrutiny. But the workplace never feels extremely stressful. Customers sometimes can be frustrating, but the team always is there to support you and have your back.
The weekly schedules may be tough for anyone who has a rigid houselife schedule, but I've always been able to straighten out my weekly affairs upon speaking with my team leader about when I can work. For the most part, management is aware of the needs of every member of the team, and this makes it a place where one can speak his mind without being concerned with people trashing your opinion.
Of course, you don't get regular forty hour weeks, (many reasons for that, none of which I will go into here) and only team leaders seem to get really special benefits, but for younger, twenty-somethings, Restoration Hardware is an excellent company to work for. The culture has even recently been touched up by the CEO in order to tailor any issues with customers within the store to be handled as employees see fit, within reason.
Great team, culture, and satisfying work
No healthcare, not quite forty hours a week, and payment is not enough to make it your lone source of income.
Innovative company, but needs improvement in core systems
Project Leader (Current Employee) – Corte Madera, CA – April 5, 2017
RH was a great place to work, and advancement opportunities are endless. The company is very innovative and the people you work with are amazing. However, their core systems (computers, processes, policies) are all outdated and company refuses to do anything about it.
Warehouse Associate (Former Employee) – North East, MD – April 3, 2017
Being hired on permanently may be a different experience. However the staffing agency that handles employment does not care about the employees. Their mission is to make sure you do not get hired on permanently.
Quality Control Inspector (Former Employee) – West Jefferson, OH – March 27, 2017
Restoration Hardware treats their employees well. Their pay is a little low if you need to commute far but otherwise a decent place to work. They do extras for their employees which a lot of companies do not do,.
Customer Service Representative (Former Employee) – Grand Prairie, TX – March 24, 2017
A typical day at RH was laid back, calls back to back. I learned how to look up items in a catalog. Management was nice and helpful. Workplace culture was fun. the hardest part about RH was figuring out measurements for customers. The most enjoyable were my coworkers
Luxury (Conceptual) Furniture Sales Consultant (Former Employee) – New York, NY – March 24, 2017
Great workplace with plenty of incentives and cultural diversity. Fast paced sales environment with quality management. A company which hires quality talent, fostered independent and critical thinking in sales, and groomed each employee for leadership.
RH has great benefits and is a place where one can learn and grow.
Custom Product Specialist (Former Employee) – Tracy, CA – March 20, 2017
I loved what I did with RH and it was a fun environment. At times it was hectic, but always fun and challenging. My peers were supportive and management was always willing to help. Clients in my department were innovative in thought and allowed me to be a part of their design needs which was great!
Leader (Current Employee) – Patterson, CA – March 15, 2017
Fast and friendly place to work. Company takes good care of their employees. Products are very heavy but easy to work with. All management are very respectful to everyone and easy to access. Employees are easy to get along with and always working as a team.
Trade Team Lead (Former Employee) – Tracy, CA – March 12, 2017
The job was fun. Hours are horrible. Management was fair. The work culture was your ordinary call center environment. Hardest part is having split days off and mandatory weekend day. The most enjoyable part of the job is the opportunity for overtime.
Leadership Team Member (Former Employee) – Vacaville, CA – March 7, 2017
The work life balance is outrageous. The leadership is out of touch with their people. Even those who speak up are never actually heard. This used to be a people first company that actually inspired their teams to do great things. Now there is no support from above and when there is, they usually make things worse. The good people they have are stretched too thin and not rewarded for their hard work and determination.
The only good things are that the products are really nice, and they manage to get incredible people to work there, they just cannot keep them.