Restoration Hardware Employee Reviews

Found 404 reviews matching the search
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Highest quality home furnishings retailer
Store Manager (Former Employee) –  Spokane, WAApril 21, 2017
Retailer of some of the finest furniture, decor, lighting, and accessories for your home with an emphasis on delivering First Class Service to all customers.
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Company lacks direction and consistency
Digital Media Specialist (Former Employee) –  West Jefferson, OHApril 19, 2017
Wonderful people however they are always changing direction of their business and are inconsistent with clients. Management changed 5 times within my 2 years.
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Resto's cultural "heyday"
Corporate Sales Coordinator/ Trade Administrator (Former Employee) –  Corte Madera, CAApril 12, 2017
I was lucky enough to work at RH back when it was something of a hey-day.

There was a lot of company events - ice cream socials, Cinco de Mayo luncheons, Leadership seminars, pennies on the dollar pricing at employee Sample Sales.

All of this was already beginning to wind down when I left.

I met a lot of great folks that I truly enjoyed working with and am still in touch with. We are all supportive and help each other to network as we're able.

I learned a lot of RH. People there were patient and willing to help.

The high end retail world is fairly incestuous. People often move from Williams Sonoma to PB, RH, Crate and Barrel, Serena and Lily, Gap, etc. Good places to meet people and make contacts.
Pros
Assume positive intent
Cons
Long hours, pressure to do more
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productive furniture restoration company
Lift Operator (Former Employee) –  Baltimore, MDApril 12, 2017
became certified on cherry picker and stand up reach pick and pack inventory for outgoing locations using rx scan gun quality control inventory maintained safety rules while working productive
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its okay
Equipment Operator (Current Employee) –  Patterson, CAApril 12, 2017
They offer Fair pay and benifits.Overall it's not a bad place to work. there is a lot of Over time available during peak season and some off season.
Pros
regular days and hours
Cons
lots of over time
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Productive workplace
Stocker (Former Employee) –  Little Rock, ARApril 10, 2017
Zero negatives, would still be apart of the company. I had to leave due to unfortunate health reasons. Management was great and very helpful. Compensation was excellent.
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Not the best place
Store Manager (Former Employee) –  Red Bank, NJApril 10, 2017
One sentence, new district manager came in and was cleaning house with all store managers. No employee culture to be proud of.. Wouldn't ever consider going back.
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Job is ok, fast paced
Customer Service Representative (Former Employee) –  Tracy, CAApril 9, 2017
Job is ok, good training program, but very high pressure. Job is mostly problem solving so customers complain constantly, making your day very depressing
Pros
Pay is decent
Cons
Customers are difficult
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Innovative company, but needs improvement in core systems
Project Leader (Current Employee) –  Corte Madera, CAApril 5, 2017
RH was a great place to work, and advancement opportunities are endless. The company is very innovative and the people you work with are amazing. However, their core systems (computers, processes, policies) are all outdated and company refuses to do anything about it.
Pros
Discount, great people, excellent networking.
Cons
No matching in 401k, endless work days.
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Restoration Expierence
Warehouse Associate (Former Employee) –  North East, MDApril 3, 2017
Being hired on permanently may be a different experience. However the staffing agency that handles employment does not care about the employees. Their mission is to make sure you do not get hired on permanently.
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nice place to work
Call Center Representative (Former Employee) –  West Jefferson, OHMarch 27, 2017
Very fun group of people to work with. other employees were very good at helping each other when needed. Company was also very understanding when we needed time off.
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Fun place to work
Quality Control Inspector (Former Employee) –  West Jefferson, OHMarch 27, 2017
Restoration Hardware treats their employees well. Their pay is a little low if you need to commute far but otherwise a decent place to work. They do extras for their employees which a lot of companies do not do,.
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Productive, fun atmosphere
Customer Service Representative (Former Employee) –  Grand Prairie, TXMarch 24, 2017
A typical day at RH was laid back, calls back to back. I learned how to look up items in a catalog. Management was nice and helpful. Workplace culture was fun. the hardest part about RH was figuring out measurements for customers. The most enjoyable were my coworkers
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Challenging and Fun Retail Environment
Luxury (Conceptual) Furniture Sales Consultant (Former Employee) –  New York, NYMarch 24, 2017
Great workplace with plenty of incentives and cultural diversity. Fast paced sales environment with quality management. A company which hires quality talent, fostered independent and critical thinking in sales, and groomed each employee for leadership.
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Fun team oriented place
Customer Care Advocate (Former Employee) –  Stockton, CAMarch 21, 2017
This company treats its employees so well. I was impressed. They want their employees to feel good so they can perform well. Many incentives and much room for growth.
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RH has great benefits and is a place where one can learn and grow.
Custom Product Specialist (Former Employee) –  Tracy, CAMarch 20, 2017
I loved what I did with RH and it was a fun environment. At times it was hectic, but always fun and challenging. My peers were supportive and management was always willing to help. Clients in my department were innovative in thought and allowed me to be a part of their design needs which was great!
Pros
Excellent benefit package
Cons
N/a
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A Great Productive Company
Warehouse Supervisor (Former Employee) –  Corte Madera, CAMarch 16, 2017
I Enjoyed working for this company it has a lot of benefits that you can learn, and the environment are the best. Always looking forward to better everything in nay given situation.
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Great place to work
Leader (Current Employee) –  Patterson, CAMarch 15, 2017
Fast and friendly place to work. Company takes good care of their employees. Products are very heavy but easy to work with. All management are very respectful to everyone and easy to access. Employees are easy to get along with and always working as a team.
Pros
Great inviroment
Cons
Pay are okay, but can be better
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It's a great get in the door company
Trade Team Lead (Former Employee) –  Tracy, CAMarch 12, 2017
The job was fun.
Hours are horrible.
Management was fair.
The work culture was your ordinary call center environment.
Hardest part is having split days off and mandatory weekend day.
The most enjoyable part of the job is the opportunity for overtime.
Pros
Benefits from day 1
Cons
Have to work at least 1 weekend as your schedule
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Lost its way
Leadership Team Member (Former Employee) –  Vacaville, CAMarch 7, 2017
The work life balance is outrageous. The leadership is out of touch with their people. Even those who speak up are never actually heard. This used to be a people first company that actually inspired their teams to do great things. Now there is no support from above and when there is, they usually make things worse. The good people they have are stretched too thin and not rewarded for their hard work and determination.

The only good things are that the products are really nice, and they manage to get incredible people to work there, they just cannot keep them.
Pros
People and Products
Cons
Leadership, work/life balance, burn out.
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Overall rating

3.3
Based on 411 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.2
Job Security/Advancement
2.8
Management
3.0
Culture
3.3