Rehabilitation Technician (Former Employee) – Atlanta, GA – December 7, 2017
It was great working with the patients and getting to know everybody at the office. A few employees are power hungry and made working there a little more difficult than it had to be. Management was great in every aspect.
Insurance and Collection Coordinator (Former Employee) – Covington, GA – May 4, 2017
Manage accounts receivables on a day to day basis Setting up budget accounts Financial counseling Insurance verification Pre-certifying emergency and non emergency procedures Posting insurance and patient payments Generating all statements and claims to patients and insurance companies Schedule meetings with the doctor twice a month for account review
Patient Account Representative (Current Employee) – Marietta, GA – January 17, 2017
Correspondence with insurance carriers, patients, providers following up on claims, posting charges. Assisting patients in regards to billing and benefits. Mailing appeals and records for review by insurance company. Management helpful and always willing to help. Management and co-workers always helpful in projects and reports. Enjoy helping patients in getting their claims paid.
Front Desk Clerk/Physical Therapist Assistant (Former Employee) – Covington, GA – January 17, 2017
Learn a lot of new skills which I enjoyed. The management was always open and ready to hear any suggestions you had. This company was also good about when you had issues at home they were always there for you and allowed as much time off as needed.
When I first started working at Resugen's it was a great place to work.
Patient Service Representative (Former Employee) – Austell, GA & Marietta ,Ga – June 8, 2016
I really loved my job at Resugen's when I first started working. But after I was transferred to the Marietta location it went down hill with office manager that was there will not call any names. But she was not office manager material. That's when I was traveled out the door after 9 yrs. I was told I did not know how to do my job. But I still think Resugen's is a great place. Good people most of them anyway.
Good pay, bonus and most importantly the Doctor's where awesome.
Very intriguing to work in rotation with 13 doctors
Medical Assistant (Former Employee) – Fayetteville and Morrow Ga – October 6, 2015
I had a pleasant experience working with a spine surgeon. I've learned how to read x-rays, MRI's, and how to apply rare cast for optimal healing and protection. Most of my fellow co-workers were enthusiastic and helpful. The hardest part of my job was probably consoling a family after receiving a terrible diagnoses.
Office Staff (Current Employee) – Atlanta area, Georgia – October 6, 2015
Resurgens is a fairly typical mid-sized company. They look after their bread and butter - the physicians and medical staff - and just try to keep everyone else placated enough to stick around. If you are medical staff, I highly recommend this company.
For others (scheduling, front desk, etc), your pay will be below industry standards. Health benefits used to be pretty good but recently they've opted for only high-deductible plans and the cost to add a spouse/family is priced above your level (it seems to be intended for the physicians primarily). If you are a single person, it is unlikely you will be able to afford a one-bedroom apartment at your pay level, depending on your office's location.
The atmosphere is generally congenial and there are lots of little office perks that do make a difference in the day-to-day enjoyment of your job - things like break rooms with vending machines and coffee machines; occasional bagels/pizza/etc; monthly birthday/anniversary celebrations complete with desserts... The company is genuinely interested in customer/patient care and it feels good to be able to look after the patients' best interest. These things and the friendly and dedicated manner of coworkers make the place a pleasant place to work.
Patient Care Specialist (Former Employee) – Atlanta, GA – August 7, 2015
On a typical work day, I begin by going over any task from the previous day, setting priorities. This job teaches effectiveness, I learned how to delegate and multi-task daily operations of the office. Management was always confident and competent of their abilities and duties. Co-workers worked as team players, often giving/contributing to all projects. The hardest part of this job was being on your toes on a day to day basis even when there were times you weren't cheerful. I enjoyed the people, doctors, nurses, and co-workers and their lasting affect in my life.