Insurance verification was an exciting department to work in. No 2 days were alike. I enjoyed both keeping up and learning the various CPT codes and medical terminology required to do the job efficiently and in a timely manner. Having the verification team centralized in one area for all 8 hospitals in the group and some additional offices were at times challenging.
I enjoyed to team and have become life long friends with a few of them. Unfortunately mergers happen and business do not need two of everything.