Retail Group of America LLC is the U.S. division of Alhokair, one of the largest fashion retail companies in the Middle East, with licensing arrangements across a broad array of brands including Gap, Zara and Marks and Spencer.
RGA is based in Manhattan and has been opening stores and introducing European fashion brands to the U.S. market. Currently the brands that we are working with are: Monsoon/Accessorize (England), Promod (France), Jennyfer (France), Lipsy (England), Cortefiel (Spain), New Yorker (Germany), Sergent Major (France) and Ziddy (Portugal). Over the next five years, the company will partner with these brands and others to open several hundred stores across the United States.
Accessorize is devoted to designing the most exciting and eclectic accessory products for women. Established in 1984, the first store was opened in the Covent Garden Piazza, London. With its own in–house design team, Accessorize holds a unique position with its inspirational, globally sourced, well priced and good quality collection of fashion accessories. Seasonal themes run through the brand, always presenting an individual take on the latest trends. The product range created at Accessorize is extensive and includes every kind of accessory imaginable.
As a Store Manager for Retail Group of America, you are responsible for ensuring that the Brand is exemplified in all store operations and customer interactions. The Store Manager is accountable for driving profitable business results and operational excellence by possessing strong leadership skills. You will guide, train, coach, motivate, and inspire your team every day. A keen passion for fashion is a must, as you will merchandise and sell in an ever-changing mix of products that will reflect the latest styles and trends.
RESPONSIBILITES and REQUIREMENTS:
As a Store Manager you are the face of our company. You and your team will determine our brand's reputation with each customer interaction.
Maintain an exceptional level of customer service
Provide strong leadership to the staff by creating a positive work environment
Operate with a strategic mindset
Communicate effectively and respond to directives in an accurate and timely manner
Ensure high standards of visual presentation at all times and immaculate store aesthetics.
Execute Brand Presentation directives within the allotted time frame.
Identify and understand trends and opportunities by analyzing various business reports
Maintain appropriate inventory levels by communicating needs and concerns to the Brand Manager and/or Merchandising Department
Adheres to and ensures compliance of all company policies and procedures.
Manages all controllable expenses at or below plan
Ensure operational excellence in all facets of store operations including store sales, inventory management, POS transactions and loss prevention.
Manage scheduling/payroll that maximizes staffing to most effectively meet the needs of the business and drive store profitability
Develop a team that is customer focused, professional and knowledgeable.
Have a proven track record and ability to identify, recruit, train and develop talented individuals to achieve store sales and objectives.
Determines staffing needs and reacts quickly by filling open positions
Creates a strong results and action oriented team works together
Empowers team by providing a clear direction and providing ongoing coaching and support.
Partner with Human Resources/Management on addressing performance issues
Represent the company in a professional and positive manner
Flexible availability, including weekends and holidays
Communicate with Home Office/Regional Manager through conference calls, individual follow-up calls and written communication
Minimum 3 years successful retail management experience in a customer focused environment
Demonstrated ability to lead, motivate and inspire sales team
Proven success in managing and meeting sales and/or operating targets
Excellent verbal, written, interpersonal and organizational skills
Ability to handle and protect confidential information
Proven track record in increasing responsibility in an entrepreneurial environment
Strong merchandising/visual skills with experience in specialty fashion apparel
Proactive and creative problem solving ability
Proficient computer skills
College graduates preferred