Store Manager - Fashion Retail Walden Mall
Retail Group of America - Buffalo, NY

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Retail Group of America LLC is the U.S. division of Alhokair, one of the largest fashion retail companies in the Middle East, with licensing arrangements across a broad array of brands including Gap, Zara and Marks and Spencer.

RGA is based in Manhattan and will be introducing at least 15 to 20 European fashion brands to the U.S. market. RGA currently operates 24 stores under the Monsoon, Monsoon Children's and Accessorize label. Over the next five years, the company will partner with brands such as Promod (France), Jennyfer (France) Courtefiel (Spain), New Yorker (Germany) and Zippy (Portugal) to open several hundred stores across the United States.

At the Walden Mall we will be opening two Fashion Retail Stores.

As a Store Manager for Retail Group of America, you are responsible for ensuring that the Brand is exemplified in all store operations and customer interactions. The Store Manager is accountable for driving profitable business results and operational excellence by possessing strong leadership skills. You will guide, train, coach, motivate, and inspire your team every day. A keen passion for fashion is a must, as you will merchandise and sell in an ever-changing mix of products that will reflect the latest styles and trends.

RESPONSIBILITES and REQUIREMENTS:
As a Store Manager you are the face of our company. You and your team will determine our brand's reputation with each customer interaction.

ESSENTIAL FUNCTIONS:

Maintain an exceptional level of customer service

Provide strong leadership to the staff by creating a positive work environment

Operate with a strategic mindset

Communicate effectively and respond to directives in an accurate and timely manner

MERCHANDISING:

Ensure high standards of visual presentation at all times and immaculate store aesthetics.

Execute Brand Presentation directives within the allotted time frame.

Identify and understand trends and opportunities by analyzing various business reports

Maintain appropriate inventory levels by communicating needs and concerns to the Brand Manager and/or Merchandising Department

OPERATIONS:

Adheres to and ensures compliance of all company policies and procedures.

Manages all controllable expenses at or below plan
Ensure operational excellence in all facets of store operations including store sales, inventory management, POS transactions and loss prevention.

Manage scheduling/payroll that maximizes staffing to most effectively meet the needs of the business and drive store profitability

HUMAN RESOURCES:

Develop a team that is customer focused, professional and knowledgeable.

Have a proven track record and ability to identify, recruit, train and develop talented individuals to achieve store sales and objectives.

Determines staffing needs and reacts quickly by filling open positions

Creates a strong results and action oriented team works together

Empowers team by providing a clear direction and providing ongoing coaching and support.

Partner with Human Resources/Management on addressing performance issues

Represent the company in a professional and positive manner

Flexible availability, including weekends and holidays

Communicate with Home Office/Regional Manager through conference calls, individual follow-up calls and written communication

QUALIFICATIONS:

Minimum 3 years successful retail management experience in a customer focused environment

Demonstrated ability to lead, motivate and inspire sales team

Proven success in managing and meeting sales and/or operating targets

Excellent verbal, written, interpersonal and organizational skills

Ability to handle and protect confidential information

Proven track record in increasing responsibility in an entrepreneurial environment
Strong merchandising/visual skills with experience in specialty fashion apparel
Proactive and creative problem solving ability
Proficient computer skills
We prefer college graduates

If you are interested, please email your resume and a cover letter with your current salary.


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