Productive and high knowledge in soccer equipment
sales associate, Torrance, CA - January 23, 2016
A typical day at Soccer Central would be by always greeting the customers with a smile and making them feel welcomed as soon as they come in the store. I do a bit of everything. I measure the customers foot, answer their questions and get them properly fit into a shoe that best accommodates their foot. I also have the knowledge of soccer equipment, the differences between a high quality ball or shoe vs. an affordable piece of equipment. The working environment is very energetic and respectful. My coworkers are team players and we all get along just fine. We make time go fast as we deal with customers and making them leave satisfied. The hardest part of the job would be getting back defective footwear or equipment. Unfortunately, when it comes to defective footwear, customers come back very upset and angry. However, I know how to control the situation and if its in affect of our policy, I find the way to compensate them, but everything legal and under the rules. If its past out days that are stated on the receipt, then I give them different options. The most enjoyable part of work is loving the sport and working for the sport. Also, working with a lot of different people and the beauty how one sport can bring so many ethnicities together. I love going to work ready to deal with customers and making their experience at the store a remember able one. Lastly, we are a soccer specialty retail store in the south bay area.