Technical Support/Customer Service
Revel Systems Inc. - Saint Petersburg, FL

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Technical Support

We are a venture backed startup looking to revolutionize the point of sale market. If you are hardworking, fun to work with, very smart, and passionate we are the place for you. This is more than a job, it’s an adventure.

Skills / Qualifications:

  • Understanding of TCP/IP server applications and operation systems is a plus, but not required
  • Extraordinary customer service and problem solving skills
  • Adept at translating complex concepts to easy-to-understand terms and strong verbal and written communication skills
  • Positive, self-motivated, and enthusiastic
  • Experience in POS and the restaurant industry is a plus

Job Responsibilities:

  • Answer support calls and emails and maintain/update our help desk
  • Diagnose and troubleshoot technical product problems
  • Educate and conduct 1 on 1 training with clients as requested
  • Resolve client issues in a positive and effective manner

Please send your resume and a quick paragraph on why you want to work at a startup.

Indeed - 22 months ago - save job - copy to clipboard - block
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