Manager (Former Employee) – Creedmoor, NC – October 14, 2017
As a house manager my day would never end...I could receive calls all time of nights and day to help with the staff or the individual we served...I really enjoyed the challenge of working with people with mental disabilities and the different personality that come with the staff...also enjoyed the administrated part of being a manager...
Clinician (Former Employee) – NC – October 19, 2017
I was employed as a clinician/therapist. My main reasons for leaving this position were due to bullying management tactics, lack of respect toward professionals at the office from upper management, and a few late paychecks. When employees tried to speak up were told, "at least you have a job". I absolutely loved my job and the people that I helped along the way. The health insurance benefits were reasonable. Pay was ok ( not always timely though). Productivity standards were overwhelming, but that's common with most any mental health agency. Would consider returning with a culture shift and supportive, receptive, and well trained managers.
Clients, reasonable pto, and health insurance
Poor management, undervalued employees, some unspoken bullying tactics
DT 3 (Former Employee) – New Bern, NC – September 22, 2017
Enjoyed the clients I served. I really enjoyed learning the clients and grew good therapeutic relationships with the people that I served. I learned about different behaviors and learned how to adapt to and assist in the clients daily lives.
Manager (Former Employee) – North Carolina – September 20, 2017
As an administrator, I had amazing people working under me and at my level. People were passionate about their work and those they served. They supported each other and strove for excellence in their work with their clients.
The management above me was a different story. An internal survey of all employees indicated that this perspective was consistent throughout the company. Most processes are manual - QA, financial reports, outcomes data, etc.; as a manager, I spent more time completing reports than I did supporting my employees or focusing on improving quality of service and service offerings. Compliance and productivity are the primary performance measures incentivized. I had many conversations about how the clients - our whole reason for being there - fell off of the executive priority list.
Direct Support Associate (Former Employee) – High Point, NC – September 13, 2017
RHA is an okay job (for starters). If you truly care and have a passion for the disable and intellectual community and don't mind being yelled at or cursed/hit at, this is the place! I liked working here, however, it wasn't all I thought it'd be. However, Great Staff to work with and the clients, you'll fall in love with (on a friendly basis)
Great Staff, Great schedule
Poor Management, understaffed, very unorganized, less pay
I really enjoyed working at RHA. I am a people person and I worked with great clients. My clients were very cooperative and enjoy my service to them. I worked with the community of Davidson County and we were received with a lot of Love. I was sad when I got laid off.
We would have picinics together and had a lot of fun.
Great administration and they were very helpful to their employees.
Peer Support Specialist/ DPTT Peer (Former Employee) – Asheville, NC – September 6, 2017
Days could sometimes be unpredictable due to the nature of clients, however training was supported and encouraged often. There is open door policy with most management making them easy to speak with about concerns or exciting news. People you work with and people you serve are amazing and individual, making every day unique and full of possibilities.
supportive environment, stipends for travel, phone, Pto
Unpredictable schedule, lots of documentation that is often unpaid time.
Dispatcher/QP First Responder/CST Case Manager (Former Employee) – Lenoir, NC – September 6, 2017
Worked with clients in the field providing services teaching clients the skills needed to be successful in everyday life without being hospitalized. The goal was to keep them from calling the crisis line by meeting their needs during the working hours.
Very unorganized & unprofessional. No raises and no career advancements!
Direct Support Professional (Current Employee) – Cleveland, NC – August 31, 2017
Over worked and under paid. No career advancements and no raises. Very unprofessional and very unorganized. I love the clients I work with and have built great relationships with them, but RHA has very poor management and lack of communication skills from management.
Gained great relationships with consumers
Very unorganized and very unprofessional. Lack of communication skills from management.