They have room to improve.
operator, Fountain Inn, SC - June 2, 2015
Rich's has room to improve but they are just an average company. They need improvement in applying the rules they have set. For example they need to enforce their rules about not talking on the phone and doing your job. People are doing other people's work because no one is doing anything about it. There are others but that is just one. Everyone has had jobs where the same things happen so I doubt I need to list them.