Ricoh Employer Reviews

I perform my duties yet some days those duties do not fill up the day.

I receive and deliver incoming packages via UPS, FedEx and USPS throughout the day. Complete copy jobs for customers in a timely manner. Co-workers are pleasant to work with. Management has its ups and downs. The onsite manager was enjoyable and very flexible.

Learned all functions of mail sorting/distrubutions. I also gained lots of knowledge on how different companies operate, from law firms to oil ang gas companies.

Quantitative skills for business budgeting / planning / analysis; sales and revenue forecasting

I climbed the ladder quickly and had an enormous amount of responsibility and decision making abilities.

Ricoh is a well balanced company, and their managed services department is thoughtful and internally and externally customer oriented. They have many great programs geared toward employee development and have great benefits.

A typical day at work in the managed services division is going to a customer site, processing orders, and providing intertnal – more... and external support.

The hardest part of the job is maintaing a balance between internal and external sources. On one hand you work for Ricoh and need to make sure that you are being fair and profitable to them, but on the other hand to maintain a profitable and working relationship with the customer you have to make use of innovation and strategics.

The most enjoyable part of the job is customer satisfaction and employee recognition. Seeing the joy within the customers when you produce their work in a timely and accurate manner is wonderful. In addtion, Ricoh is comprised with a great employee recognition program and your hard work does not go unnoticed. – less

I really enjoy working for this company. Everyone is very helpful and happy to ensure everyone is excelling at their job.

You are in an often placed in a hectic situation due to the lack of work coverage if a call off occurs, or asomeone quits. Seems to take forever to replace an employee. You are really stretched to your limits daily, but it's better than flipping burgers or bagging groceries! If you don't mind being micro-managed, this is the job for you.

Ricoh should have never bought Ikon because ricoh put over 100,000 people out of work, and most of these people can't find other jobs because of their age( Ex. 49 to 54 ) and this was so unfair, do they ( ricoh ) care that after the unemployment and servant's package is over the people are ( most) are in serious trouble. Ricoh s--ted on a lot of people – more... and the management is just so bad that words don't cover it!!!
God is powerful and we will over come this nightmare from ricoh!!!!! Ricoh standard is bs and the company is a pack of lies!!! – less

Decent company for a driven sales professional, but currently going through many changes affecting compensation and advancement.

Ricoh gives you a great education of the sales world. Cold calling. Business analysis. Presentations. Demonstrations. HARD WORK.

It was great to work for them during a summer intern opportunity. Wish I could have stayed on longer or got a full time job. Last couple of years they have went through some lay offs of senior personnel though.

Ricoh is a growing company. It handles everything to do with documents with the exception of creating the original document. From copies to shipping and receiving to storage Ricoh has somebody to fit the job.
This can lead to great bosses like my first boss at Ricoh who was the manager in charge of mail,shipping,receiving and office supplies at a major – more... company.
It can also lead to bosses like my manager after I was promoted. This one's experience was primarily in the field of reprographics with little experience in my field of shipping and receiving. This eventually led to one problem two many.
Be careful and size up your boss just as most as he is sizing you up. If you don't you will be sorry in the long run. – less

Never a dull moment, more than enough to keep us busy. It catered to my need to multi task. Met some very interesting people.

It is a very diverse company. There are many different sites to work at so you are exposed to different companies and different types of work environments.

Not even worth an interview. This company is to cumbersome to handle 2013 and beyond. Whole company from top to bottom has no idea of what is around the next corner. Lots of lies and zero follow through from higher level support. You might as well be a telemarketer. This company promises alot and delivers little. Also commission is a joke and car allowance – more... is barely anything. I had 4 territories in 14 months. Monthly forecasts are a laugh, also their CRM is just a mirco manage tool.
Its a high school drama fest everyday as well. Company has lost true sense of direction. Their a dinosaur trying to go in 10 places at once never reaching any of them. Company is a joke!!! – less

The managers train their staff on many different machines that the employee will be using throughout the day. This is a really good place to be if you want to learn the business of being a document specialist.

The company is trying to progress forward from just document management, but they're struggling to do so. The message and future goals change every month and management struggles to keep up with everything. Co-workers are decent for the most part, but some of the long timers are a bit depressing.

It's a stable job for the most part, but the pay is – more... very low an don't expect any yearly reviews or raises. Most of the work is mind numbing if you don't work in sales and if you do work in sales, they bleed you to the bone. Promotions are hard to come by. All of the employees try hard, but it's a flagging company. – less

Ricoh Americas Corporation, like several of it's competitors (Canon USA, Konica Minolta Business Solutions) is a Japanese Manufacturer of Office Equipment, headquartered in Japan with Global Marketplace subsidiaries.

I was initially hired through one of their Dealer Channel subsidiaries (Lanier Worldwide Inc.) which went through the painful merger – more... with a US-based Direct-Channel subsidiary (Ricoh Business Systems). This created the new Ricoh Business Solutions.

In short, Ricoh is an excellent company to work for overall, but it is what you make of it.

I was fortunate enough to have developed close professional/industry relationships and also quickly moved up in the organization through several promotions.

However, once again...it is what YOU make of it.

Like many companies, especially Japanese-owned companies with an American presence...politics is rampant.

At the Headquarter level, many solid and tenured Executive employees suffer from being denied advancement opportunities due to the preferential treatment or bias in favor of Japanese employees. More so, Japanese employees who have been hand-picked and relocated to the US from Japan for specific positions.

That may not always be the case or even right in the grand scheme of things, but it does happen.

At the Sales Channel level, politics is everywhere. However this is to be expected. Accusations of the 'Old Boy Network' are understandable but also exaggerated.

No matter where or who you work for, Management will always want to surround themselves with those of a like mind. Sure, objectivity is appreciated however 'too much' of that will be seen as either argumentative or negative. That makes sense.

One thing that will always be valued will be performance. If you 'kick butt and take names' you will always shine, regardless of the politics or current economic conditions.

Recent acquisitions/mergers in the past several years, with both Lanier Worldwide and IKON Office Solutions have left a very discouraging finger-print on tenured employees.

Again, it is what YOU make of it. If you choose to focus on areas of the company that you have no control over and choose to stay negative, that will only make you look bad, not the company. – less

I have gained knowledge of working within a law firm and day to to functions that go along with it. Interpersonal skills have been strengthened.