I worked at Right at Home and unfortunately there were more cons to the job than pros. The franchise owners, management, and (some) clients were kind but nice is not good enough.
It's an independent job where you had to learn a lot on your own, however at times I was blindsided by the lack of communication on behalf of the staff.
It was understaffed over the holidays and hours were unpredictable going from part time hours to OT. Shifts varied from several hours to nearly all day.
You have to pay for your own HCA registration and Livescan. Many other agencies provide this at no cost to its new hires. I would recommend to ask during interview. Orientation was about an hour, showing videos from the CEO and about the company.
The job itself was fine, but I do not believe it's the best agency to work for. I would do research on multiple agencies in your area before you choose your employer.
Rewarding, fun, paid weekly, franchise owners are genuinely nice
Short shifts, low pay, no guarantee of full time hours, no advancement