Table Games Dealer (Former Employee) – Des Plaines, IL – December 31, 2017
Relatively relaxed environment, compared to other companies in the gaming industry. The most enjoyable part of the job was meeting new people daily and the fast paced work environment. Work hours were great (4 ten hour shifts) and the benefits were better than most jobs I have had. The only complaint I have is about the inconsistency of the management team.
finance (Former Employee) – Pittsburgh, PA – December 21, 2017
Stay away. Cage manager has no integrity. No ethics in management from top down. Preach teamwork. Complete joke. Treat people with no respect. Revolving door on staffing. Human Resources fails to follow up on issues. Favortism runs rampant. Policy not equally enforced.
SECURITY OFFICER (Current Employee) – Pittsburgh, PA – December 3, 2017
Its a good job but if your looking for something to grow in with a constant change it is a little mundane. Rivers offers one of the most competitive benefits packages I have seen or heard of. It's what makes them hard to leave.
Bar Porter (Current Employee) – Des Plaines, IL – December 2, 2017
It was a great experience and still is to be working at this rivers casino. The staff are friendly the staff is friendly and the atmosphere is electrifying to where you will want to perform at your very best and it's hard to have a bad day with so much positivity in the air.
Senior Cage Cashier (Current Employee) – Pittsburgh, PA – November 29, 2017
Not a lot of money and hours stink due to the 24 hour operation. Typical day includes clocking in and getting right to work on the floor or Cage or whatever. Breaks are paid and food is free. It's just a physically and emotionally exhausting job
Scapegoat (Former Employee) – Pittsburgh, PA – November 14, 2017
The place is horrible they treat you ok until you do something they don’t like then they make you miserable give you made up write up and lie to your face I’ve never been treated so poorly in my life by a bunch of racists people
Fun Place to Work as an entry level person but forget advancement
Staff (Current Employee) – Schenectady, NY – October 8, 2017
I enjoy the job, the people the company. There no appearant logic to the qualifications of why they choose people in leadership positions. People who know the casino, their computer system, have an excellent relationship with the guests and have the professional qualifications are overlooked and outside people brought in. This is because the hiring management is either reactive or lazy (im guessing due to their newness both), Rather than training and developing their loyal team members they hire outside talent to plug a hole They've lost more than a few loyal employees because of their inability to develop Its sink or swim for a good deal of departments with minimum training and education on their systems then 'figure it out or find out from your other co-workers who taught themselves too', huge fail there. Not to restate this but seriously not a huge fan of the way they train and develop people. In addition, there's no succession plan in place for any of the staff who would like to advance. Poor communication from management to qualified team members when those positions become available so the staff can interview. Ultimately you end up stuck in your role or doing lateral promotions (new department no real advancement). Its a great place to work if you dont want a career that can support your home or family otherwise. I find multi departmental management apathetic toward their staff, distracted from educating and training staff, unfocused doing things on the computer like surfing or shopping even gambling rather than engaging and developing or just plain stressed. It shouldntmore... be this way.less
fun, great benefits, exciting atmosphere
no advancement, bad training, apathetic management
Table Games Dealer (Former Employee) – Schenectady, NY – September 19, 2017
Employees were penalized for family emergencies and things that were out of their control. They were also penalized for medical problems. They served us cheap undercooked good that left .most employees feeling sick and penalized them when the food they consumed from their kitchen made them ill enough to have to leave.
Table Games Supervisor (Former Employee) – Des Plaines, IL – September 15, 2017
4 consecutive 10 hour shifts, followed by 3 days off! break after every hour or hour and twenty. Basically free food at work, although quality is low. Job is fairly easy and coworkers nice, but players are often angry, mad, depressed, sad, etc.
Good starting pay, frequent breaks, good benefits
Rude customers, dealing with drunks, people whining, and depressed people