Riverside Regional (NN) Admitting Dept Is NOT a Great Place To Work!
Patient Access Representative (Current Employee) – Newport News, VA – May 21, 2016
The hospital in general is ok, they seem to care deeply about making sure that the patients are well taken care of and that they are always listened to. The main issue there is with the Admitting Dept (Patient Access). That department is constantly hiring and is a revolving door because they can't keep employees there due to the horrible management and treatment there, just this past few years. They are super inexperienced, impersonal, unfair, show favoritism and have consistently scored low on the Riverside yearly employee satisfaction survey because of this. The scheduler for the department is unreliable and unreasonable and arrogant and if you're not able to bend over backwards, they look down on you for it. If you are single with no kids and are not in school, this position may work out better for you. The employees in that department always talk about how it is a transition department because no one ever stays there too long. It's impossible to reach any real level of growth there. If you're looking for a position that pays better than minimum wage until you can get to a better position, it may work for you. I would just steer clear of the 3 management officials in that department as they are very corrupt. You would be better off applying for other departments in the hospital.
Pay is decent
Management is the worst in the whole entire health system and very inexperienced
CNA - Certified Nursing Assistant (Former Employee) – Gloucester, VA – July 4, 2016
I loved the residents whole heartedly and most of my coworkers but the administration is awful. Never felt that they genuinely care about their employees and they were manipulative. I quit because I'd had enough of it.
CNA - Certified Nursing Assistant (Former Employee) – Smithfield, VA – March 3, 2016
Very big on being on time, and time management while on the job. Zero tolerance for mishandling residents in any fashion, whether it be using the wrong lift to being unpleasant, these things will get you fired, but overall great place to work.
Patient Accounting Customer Service Representative (Current Employee) – Newport News, VA – January 12, 2016
Typical day includes taking between 40-50 calls about patient billing questions, concerns, and collecting payments. Also includes processing attorney requests and faxing over the information requested with provided authorization and release of information.
Environmental service aid/laundry attendant (Former Employee) – Hampton, VA – January 6, 2016
I worked in this department for over three years and it was always short staff the entire time I was there. The supervisor for this department is not a team player and does not help with the already overload work assignment. The pay is extremely low for the work that you do. Management is a joke there is a lot of favoritism. It's like dealing with people from high school, very unprofessional. This place left a bad taste in Riverside as an overall company. Other facilities is not like this one in particular but run as far from this place as possible. Instead consider going to the main hospital or the Gardens
Director of Nursing, Assistant (Former Employee) – West Point, VA – December 1, 2015
5 star, wonderful support from DON and Administrator which enabled me to do the job required with no disruption to the DON office. With their support I was confident in doing the job. The corporate team was very helpful as well, especially with the Human Resources side of my responsibilities. The building was a relatively comfortable place to work.
AR ANALYST (Current Employee) – Newport News VA – October 30, 2015
At Life Long Health, I enjoy working here and my co-workers are very nice and we all work as an team to get the job done. My management is very easy to get along with and they listen to you when you have an problem.
Director of Recreation Therapy (Former Employee) – Warsaw, VA – September 8, 2015
Riverside Hospital Systems as a Non Profit organization with a focus on the future of health care. My experience there was nothing less then great! Riverside was a wonderful place to work with a focus on health care for persons 55 years of age and Older. Leadership encouraged to think out side the box, and focus on the future of Health care for persons 55 and older.
Given the opportunity I would love to show you how my knowledge and experience will benefit the your company. I will learn every aspect of the organizations policies, procedures and open positions in order to bring you the best candidates possible.
Administration (Current Employee) – Newport News, VA – May 6, 2015
Riverside is a great organization. Their leaders are highly approachable and are very engaged in their work. Familial culture and little in the way of organizational politics. They want to see you succeed.
Strong leadership, aggressively positioning system for evolution in healthcare, lots of institutional knowledge, good culture
Director of Clinical Transition (Former Employee) – Newport News, VA – April 29, 2015
Supportive team, always looking to be the best in what they did for those that they served. While Our Lady of Mercy is no longer a functioning health System the people are still providing the same level of service.