General Manager, Cincinnati - October 22, 2015
The training program was simple enough. Identical to every other corporate restaurant program, with the exception of culture. There was very little focus on the guest and the team as a primary focus in the restaurant. If you hit your numbers and happened to make the guests and team members happy by accident, great! Irresponsible profits.
Overall organization within the company was lacking, especially with promotional rollouts and training materials. Accountability in the several restaurants I worked in was lacking from the GM on down. Maybe that was just my experience and the rest of the company was sound, but I doubt it. They will pay you well but don't expect much ongoing development. If you are content where you are and don't want to progress quickly within your career, it's a perfect fit. This is the biggest reason they have massive manager attrition.