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RMS
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23 reviews

RMS Employer Reviews

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Compensation/Benefits
Management
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productive
cnc machinist (Former Employee), Coon Rapids, MN – April 25, 2013
Pros: n/a
Cons: n/a
working 3rd shift makes life difficult, other than that it's a good place to work, good management and jobs are not easy, i mean parts are very complicated, this makes fun place to work.
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Bad management/pay/lack of help
Forklift Operator/Warehouse / Bear trap (Former Employee), Ardmore, OK – April 6, 2013
Pros: no layoffs. hours are there.
Cons: lack of advancement/pay. short staffed all the time. innacurate time sheets.
Fast paced environment but lacks the help needed. 3 times the work on each guy. Small pay for work expected. Pay raises shady.
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advancement is near impossible
CNC Swiss Machinist (Current Employee), Memphis, TN – February 14, 2013
Steady work with very few lay-offs. Poor upper management but hourly workers are highly skilled.
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Collection
Application Specialist (Former Employee), Bethlehem, PA – January 16, 2013
I had to call people about owe money on past due invoice. I had a lot of people that yelled me about calling them.
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Great company to work for, especially in a war zone.
Bagram Base Architect (Former Employee), Afghanistan – October 5, 2012
Pros: contributed support to operation enduring freedom.
Cons: working in a war zone.
I worked 12 hours a day, 6 days a week. This was a great job.
I learned how to work effectively with our military clients. Each day presented new challenges and opportunities to support Operation Enduring Freedom.
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productive and calm workplace
Application Specialist (Former Employee), Bethlehem, PA – October 2, 2012
Pros: your own space
A typical day at work was walking in, getting situated, punching in and starting a time-sheet which told us what needed to be done.
Their was always something new to learn everyday.
The management their was very understanding, outgoing and great.
Most of the co-workers their were very dedicated and helpful.
The hardest part of the job was if i found – more... a duplicate of the data entry and had to go back to re-change it.
The most enjoyable part of the job was reaching my goals to get them done. – less
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Easy going job
File Clerk (Former Employee), Warren, MI – September 20, 2012
Even though I worked a lot of hours here, the job was fun. We got to visit sites where we pulled the medical record files from. Finding the files sometimes was not an easy task, but once I got into the hang of things, it got easier. The hardest part of the job was the hours because sometimes we had to work longer days but the most enjoyable part of – more... the job was going to the different hospitals to clean up some of the medical record files. – less
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My day
Customer Service Representative (Current Employee), Pueblo, CO – September 15, 2012
I normally enjoy my day. I get to talk to folks all day long. I enjoy resolving their issues.
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independent job, working alone and at own pace
Merchandiser (Former Employee), Portland, OR – September 11, 2012
Pros: flexible work schedule, independant job
Cons: communication with manager mostly by email only
At RMS I was a merchandiser. I would drive my own vehicle to various grocery stores and stocked ice cream products. I would walk into the back of the stores and collect the back stock and bring it to the store shelves. I would make sure the shelves were neat and the different flavors were put in the right places. I would fill out a store report and – more... get it signed by the store supervisor or manager. My Manager worked in Portland while I was working in the Eugene/Springfield area. I would fax my reports to my manager once a week. I never worked with anyone else I was always alone. I enjoyed being independent. Typically I would start working around 6am end my work around 3pm. This was a part time job while I was in High School and a year after I graduated High School. This job was weekends only. The hardest part of this job was trying to find a supervisor or manager to sign my report when my work was done at each store. A lot of people there did not feel comfortable for whatever reason signing my report. Sometimes I would walk around for over 20 minutes trying to find someone to sign my report. – less
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Call center environment
Data entry (Former Employee), Pueblo, CO – August 22, 2012
Pros: early work hours
Cons: calls per hour sometimes unachievable
52 calls per hour
how to handle irate customers
open door policy
very good co-workers
not being able to solve billing issues with time allowed
lunch
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collection company that has opportunity
Dialer Collector (Former Employee), Richfield, OH – August 3, 2012
Pros: opportunity to work and can have some fun at work
Cons: management to rigid little opportunity to move up
Not much job advancement opportunties here, but can have fun enviroment, Management is a little rigid
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great
Certified Medical Assistant (Former Employee), Cleveland, OH – May 1, 2012
Great place to work very friendly environment outgoing staff should apply if interested
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Nice people and working conditions
Life Guard (Former Employee), Atco, NJ – April 24, 2012
Pros: your basicly your own boss.
Cons: the weather is your friend or enemy.
The usual day is opening the pool vacumming and addition of chemicals as needed. then keeping an eye on the entire pool area.
Hardest part of the job is the weather.
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collections
Application Specialist (Former Employee), Pueblo, CO – April 22, 2012
Pros: full time work
Cons: hard to get benefits
this is a good job unless you want benefits and then you to have near perfect stats.
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Self Relient Company
Merchandiser (Current Employee), Hattiesburg, MS – April 17, 2012
Pros: flexibility in schedule
Cons: miscommunication
I like it. Its fast and I am able to work at tasks in my own way while completing the job their way.
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Great Job
Customer Support (Former Employee), Pueblo, CO – April 8, 2012
I enjoyed my job and would have never left if it wasnt for a family emergancy.
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Productive
ADMIN ASSISTANCE, TYPING CERTS, QUOTE etc. (Current Employee), Gauteng – March 6, 2013
Pros: gifts from customers, chocolate, sweets etc
Cons: other sartudays
I enjoy solving my email queries, quotes and typing Delivery Notes for Sub Units.
I always have to learn how to calm angry customers...its always a challenge because you dealing with different people.
the harderst part of the Job is when my Technicians dont meet up with our delivery time, then I need to phone customer and postpone the delivery date – more... or when I must follow up on my Courier as to the units I have sent out , must collect, other times they dont get delivered on time.
I enjoy when I get my customers happy, happy feedback emails or calls, its a great feeling ...also getting along with my Technicians if they have pushed the work according to the Urgency required or Their normal delivery time.
I also enjoy my typing work becaure i am fast and efficient. – less
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Overall a good company to work for
Quality Assurance Specialist - Full-time (Current Employee), Calgary, AB – January 5, 2013
Pros: flexibility of work hours / able to work from home
Cons: no consistency of product, tools provided are not adequate to meet production expected, too much focus on bottom line
Good support group - lots of knowledge and enthusiasm. Always someone available who is willing to assist with any questions or concerns. Ability to work without constant supervision.
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Overall a good company to work for
Quality Assurance Specialist - Full-time (Current Employee), Calgary, AB – January 5, 2013
Pros: flexibility of work hours / able to work from home
Cons: no consistency of product, tools provided are not adequate to meet production expected, too much focus on bottom line
A really good bunch to work with. Lots of enthusiasm and knowledge base is exceptional.
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Overall a good company to work for
Quality Assurance Specialist - Full-time (Current Employee), Calgary, AB – January 5, 2013
Pros: flexibility of work hours / able to work from home
Cons: no consistency of product, tools provided are not adequate to meet production expected, too much focus on bottom line
A typical day starts with turning on my computer, either at home or at the office. I start with a check of email for anything that requires immediate attention, then log into my workflow to see how many reports have come in, if there are any rush requests and scan thru for any potential time killers. Typically there will be between 20 - 40 reports to – more... start and they will continue to flow in with the 15th and month end pay cutoff seeing the highest volume of work. Any custom reports must be done at the office so I will generally work at home 1-2 days a week and in the office 3-4 days.
We have an exceptional support system with 24/6 managers available by phone or email, to advise and assist - a wonderful and supportive group with extensive knowledge and enthusiasm.
At the office, we have one clerical staff member who is hard working and conscientious - I like her a lot. We worked together prior to the Syntech acquisition in March 2012. There are two members of the sales team, one is a former Syntech owner and we have a good working relationship. The other is rarely in the office, preferring to work from home. Both are very helpful with any client issues that arise.
RMS is a large company providing the risk management services to insurance companies on a Canada wide scale. RMS is continuously striving to improve processes but seemingly with little success. The hardest part of my job? I often feel like a hamster on a wheel with a never ending job. The best part? Providing support to the field staff and seeing a quality finished report going out the door. – less
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