IT Coordinator/ Customer Service (Current Employee), NW Puget Sound Region – July 7, 2014
Pros: great management great team members awesome customers.
Cons: no benefits little chance for advancement
I travel to different Boeing Laptop Service Centers in the Puget Sound area. I stepped into this position by accident. I didn't have much "technical experience" but this company took me by the hand and taught me how to backup data, restore and install new Boeing required software. The hardest part about this job is not knowing on a day to day basis – more... how long my day will be. Can work a full day to only 2 hours. The Boeing employees and my Team Members are absolutely the best part of the job. You meet at least 4 new people a day. – less
CSR (Former Employee), Pueblo, CO – December 30, 2013
They would only give those they liked raises my boss actually told me I wasn't getting a raise because I don't wear make up they cause problems they put you in positions and don't pay you what you should be getting paid
Junior Agent (Former Employee), East Hartford, CT – December 20, 2013
Pros: you can move up in the company
Cons: short breaks
At work I grab my headset and binder, get my computer on and ready to log on the Avaya software and other websites we go to in order to have access to personal accounts. I also take inbound and outbound calls to collect debt. I learned how to be able to speak with a customer in a calm tone during frustrating situations. The most enjoyable part of the – more... job is when you get people to cooperate and pay their debt. – less
Customer Service Rep (Former Employee), Pueblo, CO – August 19, 2013
I would take phone calls regarding peoples accounts for billing issues and/or collections. I learned how to utilize the system they used to assist customers with their needs. The management always had some kind of contest going on so the floor always had a goal to push towards. My co-workers were very considerate when it came to me learning new stuff – more... and were always helpful. Sometimes the call flow would be non stop so we would receive calls back to back for several hours at a time. The pay was really worth it and we always got bonuses based on our quality of work performance. – less
Evening Supervisor (Former Employee), Aurora, CO – July 27, 2013
Pros: small organization with great vision
Cons: hours difficult to balance home and work
RMS was a new upcoming start up company taking on the top competitors such as Iron Mountain in the Records Storage Management business. RMS was a great place to work but lacked strong management to be the success they could have been.
Risk Management Solutions does not have an office in PA.
Job Work/Life Balance
productive and calm workplace
Application Specialist (Former Employee), Bethlehem, PA – October 2, 2012
Pros: your own space
A typical day at work was walking in, getting situated, punching in and starting a time-sheet which told us what needed to be done. Their was always something new to learn everyday. The management their was very understanding, outgoing and great. Most of the co-workers their were very dedicated and helpful. The hardest part of the job was if i found – more... a duplicate of the data entry and had to go back to re-change it. The most enjoyable part of the job was reaching my goals to get them done. – less