CSR (Former Employee), Pueblo, CO – December 30, 2013
They would only give those they liked raises my boss actually told me I wasn't getting a raise because I don't wear make up they cause problems they put you in positions and don't pay you what you should be getting paid
Junior Agent (Former Employee), East Hartford, CT – December 20, 2013
Pros: you can move up in the company
Cons: short breaks
At work I grab my headset and binder, get my computer on and ready to log on the Avaya software and other websites we go to in order to have access to personal accounts. I also take inbound and outbound calls to collect debt. I learned how to be able to speak with a customer in a calm tone during frustrating situations. The most enjoyable part of the – more... job is when you get people to cooperate and pay their debt. – less
Customer Service Rep (Former Employee), Pueblo, CO – August 19, 2013
I would take phone calls regarding peoples accounts for billing issues and/or collections. I learned how to utilize the system they used to assist customers with their needs. The management always had some kind of contest going on so the floor always had a goal to push towards. My co-workers were very considerate when it came to me learning new stuff – more... and were always helpful. Sometimes the call flow would be non stop so we would receive calls back to back for several hours at a time. The pay was really worth it and we always got bonuses based on our quality of work performance. – less
Evening Supervisor (Former Employee), Aurora, CO – July 27, 2013
Pros: small organization with great vision
Cons: hours difficult to balance home and work
RMS was a new upcoming start up company taking on the top competitors such as Iron Mountain in the Records Storage Management business. RMS was a great place to work but lacked strong management to be the success they could have been.
Great company to work for, especially in a war zone.
Bagram Base Architect (Former Employee), Afghanistan – October 5, 2012
Pros: contributed support to operation enduring freedom.
Cons: working in a war zone.
I worked 12 hours a day, 6 days a week. This was a great job. I learned how to work effectively with our military clients. Each day presented new challenges and opportunities to support Operation Enduring Freedom.
Application Specialist (Former Employee), Bethlehem, PA – October 2, 2012
Pros: your own space
A typical day at work was walking in, getting situated, punching in and starting a time-sheet which told us what needed to be done. Their was always something new to learn everyday. The management their was very understanding, outgoing and great. Most of the co-workers their were very dedicated and helpful. The hardest part of the job was if i found – more... a duplicate of the data entry and had to go back to re-change it. The most enjoyable part of the job was reaching my goals to get them done. – less
File Clerk (Former Employee), Warren, MI – September 20, 2012
Even though I worked a lot of hours here, the job was fun. We got to visit sites where we pulled the medical record files from. Finding the files sometimes was not an easy task, but once I got into the hang of things, it got easier. The hardest part of the job was the hours because sometimes we had to work longer days but the most enjoyable part of – more... the job was going to the different hospitals to clean up some of the medical record files. – less