Forklift Operator (Former Employee) – Decatur, GA – August 14, 2017
Mangers sucks the whole dock systems sucks they do not do anything thing for their employees you really can't grow from company they treat you like slaves the dock job is horrible so is the way they handle business they couldn't ship nothing for me you have to be down on your luck to work there
Operations Supervisor (Former Employee) – Grand Prairie, TX – August 12, 2017
They are in no way capable to train or understand how to run an LTL operation the management team is expected to everything form coding bills to figuring out what kind of routes will be loaded . There is not a single driver that works for the company and most dock hands are part time with poor coverage
no understanding the importance of managing the floor
Productive Team that has fun in a fast paced environment
Credit and Collections Specialist (Current Employee) – Cudahy, WI – August 6, 2017
A typical day at work cannot be described as each day brings a new experience as we deal with hundreds of Customers. I have learned new systems to Manage Accounts, and process payments. We have a supportive Management Team. We have a friendly workplace. Credit / Collections is a challenging position due to the volume of Customers and Accounts touched daily. The most enjoyable part of the job is working with my Team and other Departments to obtain the same goal, Internal and External Customer Satisfaction.
Premier Account Representative (Current Employee) – Akron, OH – June 10, 2017
Stressful environment at the moment due to consolidation of customer service. Management under extreme work loads, and we aren't performing our intended jobs at the moment due to this large transition. Most enjoyable part of the job is helping people with freight issues, hardest part of job is dealing with cursing and angry customers on the phone, or customers who don't understand the freight industry. Also, due to this consolidation other branches of the company are hard to deal with due to lack of care or lack of personnel.
Understanding manager, decent pay
Hard customers, micromanagement at times, lack of sick pay
Backhaul Dispatcher (Former Employee) – California – May 16, 2017
Company management needs to realize that the drivers and dispatchers are the backbone of the company. Backhaul Dispatchers are treated as second class employees. When I started as a Backhaul Dispatcher, we only needed to request permission to book a driver if they were within 200 miles of a terminal. Six weeks before I left, it had changed to wherever the driver was we had to get permission to book any driver. Made it impossible to pay bills. Bunch of thieves at the top.
The drivers were the best.
Upper management are only interested in their income
Dock Worker/Forklift Operator (Former Employee) – Decatur, GA – March 31, 2017
Started off by breaking trailers, I learned ways to break trailers quicker, management was okay not organized, everyone was nice and would joke with each other, hardest part was the heat and coldness, was customer pick up meeting people from out of town.
CSR - Customer Service Representative (Former Employee) – Akron, OH – March 3, 2017
The company runs you around and the back round people almost get you fired poking around at your current employer causing a huge blow up. Then they want pay stubs and w2 which is not their business for a job. Get away from these idiots not to mention the freight is the slowest in the country. Managers are all new and unqualified
Independent Contractor (Current Employee) – Milwaukee, WI – January 2, 2017
Bait and switch company. Have to wait 90 days before moving your truck to another company, and can only move to another road runner affiliated company. They nickel and dime your settlements down to nothing, no communication between drivers and company. You are basically a company driver with a truck payment.
Bus Driver (Current Employee) – Camarillo, CA – December 10, 2016
Horrible place to work. At least 15-16 hrs per day yet only paid for 10. They push their drivers to the brink of fatigue. Very high turnover rate with no overtime whatsover. No 401k plan. No holiday pay. You actually pull double shifts but they justify keeping you on the job by giving you (4) 1 hour lunches or 3 hour lunches...all due to noboby likes working here.
Agent (Former Employee) – Home Based – October 31, 2016
Communications there was outstanding but to many chiefs! This was a home based business. I was told to speak to one person for questions, then when I called that person he/she would tell me to talk to another person and so forth. I got the run around to get questions answered. Antiquated agent platform using Mercury Gate and other sites. It took forever to get a rate quote for a customer. Just wasn't a good fit.