Robert Half International carries the full load of personnel services. The company places temporary and permanent staff through eight divisions: Accountemps, Robert Half Finance and Accounting, Robert Half Legal, OfficeTeam (general administrative), Robert Half Technology (information technology), Robert Half Management Resources (senior level professionals), and The Creative Group (advertising, marketing, and Web design). The firm also publishes job reports and surveys on the latest employment trends and annual salary guides to track pay trends, and has an internal audit and risk consulting division in Protiviti. Robert Half operates from more than 350 offices in some 40 states and 20 countries.
The company operates in three business segments: temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. Temporary and consulting accounts for the largest portion of business (more than 80% of sales in 2011).
Robert Half's temporary and permanent staffing services business has more than 350 offices in more than 40 states, Washington, DC, and about 20 foreign countries. Protiviti has 60 offices in more than 20 states and more than a dozen foreign countries.
Sales and Marketing
The company recruits via direct marketing and print, radio, and Internet advertising. Robert Half also has joint marketing agreements with many tech-related companies to coordinate joint mailings, cooperative advertising, and other promotions.
Demand for staffing has increased as the economy continues to show signs of improvement, and Robert Half has made gains in the number of jobs it has placed for the past 3 consecutive years. It placed about 188,000 employees in temporary assignments in 2011 and 176,000 in 2010; the year before that it made some 157,000 placements. These numbers were down from 220,000 employees placed in 2008, before the recession tightened its grip on the economy.
The company benefitted from clients who previously made deep personnel cuts and needed to reinstate a portion of their workforce as business conditions improved. It also reported growth in risk consulting and internal audit services, thanks to an increase in business from foreign operations. As a result of these factors, Robert Half posted revenue gains of nearly 20%. Its net income increased by more than 125%, thanks to the revenue growth and a decrease in amortization of intangible assets.
CEO Harold "Max" Messmer moonlights as an author and has published several popular employment books, including Human Resources Kit For Dummies. – less