Helper/Laborer (Former Employee) – Chesterfield, MO – August 10, 2015
i like the job good money. nice people you would be stacking units.your gonna need to know math, the management is OK there really picky about things, the hardest part is catching on fast & getting there on time.
Glue line operator (Former Employee) – Conway, AR – October 6, 2013
I worked for RockTenn 12 hr night shift for 13 years. I was a glue line operator with a production record on my machines that was either #1 or #2 in the plant. I had NO negative job performance evaluations nor any customer complaints. A complaint was filed against me that upon reworking the job we discovered evidence that the customer was at fault not us. The customer rejected this because of numerous other quality complaints that year from all across the spectrum claiming a loss of faith in our facilities management and it's ability to maintain its contractual obligation to customer satisfaction thru quality. The customer demanded that management do something to show they were commited to quality. Their answer to appease the customer was to trump up a perseption of me of questionable quality ethics and fire me. Management had always said quality first but had always made desisions to run questionable quality products with the hope of being able to slip it by the customers notice. This resulted in a culture in management where they were more interested in getting product out the door and less interested in customer satisfaction. They work 12 hr shifts. They do not give sick leave or excuse absence from work unless FMLA is approved by a third party company that only management can deal with. They only give 4 days a year of vacation and that can only be taken subject to approval. Every poor management decision is blamed on the production personell. It is a company that has grown to fast in recent years and is headed for a serious down fall soon. They do pay very good but the moneymore... isn't worth all the times my family had to sacrifice just so I could keep that job. I'm very happy this happened as it has been the best thing that could have.less
Operator (Current Employee) – Plymouth, Indiana – April 25, 2015
I am looking for another job at the moment but I would discourage anyone with a family of working here because it's mandatory 6-7 days a week. I have worked here for 5 years and everyday it gets worse! The management is highly inappropriate with the way they deal with situations and the language they choose to use. There is no respect and they care little for opinion! There is also way to much drama that is never taken care of properly because the management is Horrible. The job is easy and the pay isn't bad but you work a lot because they never have the machines operating properly and can't ever seem to fix them. On another note I make as much as someone that has been there a year because they decided to up the pay but only up people's pay that weren't getting the new pay rate, so all my raises were for nothing. The raises suck also and they give everyone across the board 3% of what you make, that means it matters nothing if you are a bad worker or a good one because we all get the same raise!
A business that does not operate by the rules and standards that are stated.
Operations (Former Employee) – Solvay, NY – March 9, 2015
Rock Tenn seems like a great company from the outside, as well as when you first start your employment. The longer you are there though. The more you find it to be an environment of unsafe practices and run to failure by management. It is more of a culture of hiding safety and operational concerns. That production takes precedence over all else, no matter what the cost is. Both HR and management do their jobs at the opposite end of what their job titles are defined as.Leaving you with an "you vs. them" mentality. If you see a job opening with this company. You are better off to move along to something else.
good pay and benefits.
run to failure mentality, lack of communication, unsupportive management, management operates under the "good ol boy" thought process.
The workload is extreme, deadlines are ridiculous, management does not care about work/life balance as their is none and your home life will suffer. Expect long hours everyday and working on the weekends. Management also has no idea what it actually takes to do the job and does want to know, they just want the results. You are constantly given incomplete information to start with and if you question anything from your supervisor you can expect to be yelled at or talked to in a derogatory manner to which nothing will done about from his superiors and/or the HR dept. The work environment here is one of the worst I have ever seen and the moral could not get any lower among the employees.
pay/benefits is better than some
management, workload, atmosphere, basically this whole company
floor employee (Former Employee) – Lewisburg – August 22, 2013
Great pay but thats about the only good thing that can be said.. constant 12 hr days, no respect for your personal life. 5 mins from end of shift supervisor will randomly notify you that you have to stay 4 more hours. Its a constant "we need more out of you" or "dont complain about the hours thats why we pay you good". Cant ever make life plans. Absolute worse job ive ever had! Im far from lazy and enjoy working and doing a good job but RockTenn has sucked the life out of me until I'm a walking Zombie. If your single with no kids and no life it may be the job for you, otherwise id steer clear.
hours of work, very hot, managment is absolutely awful
production (Former Employee) – Battle Creek, MI – December 11, 2014
While there could be potential with this company, the management ruins nearly every good aspect of being employed here. Horrible working conditions, and trust me you will never do anything good enough or fast enough. Managers should be down right ashamed of themselves for treating employees like they do. I would not wish this job on my worst enemy, however if working your life away and being treated like a slave are your thing then feel free.
demoralizing and pathetic management. worthless union.
forming department (Former Employee) – Plymouth, Indiana – November 20, 2014
Never get time off! Very unorganized, dirty, management is worth less, employees are rude! A lot of drama! Machines are old and run like carp! Very poor work enviorment! Always running like a dog. The supervisors are pervs! Tech's can't Ever fix anything they blame it on u! This place is horrible to work for. People steal lunches tools what ever you let lay around they will take. Take my advice it's not worth the stress on Your family or body! If pay sucks after all UR taxes are taking out.
Glue Line Operator (Former Employee) – Conway, AR – May 6, 2013
I would prepare crew and machine for that day's production run. I would enter the run in the computer and start up machine. If there is a machine failure I would make any repairs in a timely fashion to continue production run. Trying to get the most production out of the machine was the hardest and most enjoyable part of the job. In order to accomplish this, I have learned that it takes more than your average patience and good work ethics. It takes great co-workers and team work.
padlock er opersyor (Former Employee) – Conover, NC – January 27, 2015
Worked for this company for 11 years as a padlock er operater. When they purchased 2 robot arms, I was fired, stating I made a bad barcode. This company is a " good Ole boys" company and treats associates like they were puppets on their string. Seen supervisors that had been there for 20 plus years get demoted simply because they were aging and wanted them to quit. Management sucks. If you are not willing to brown nose, you will not succeed at this company.
Former Project Team Member (Former Employee) – United States – June 20, 2013
Unfortunately for Rock-Tenn, keeping on employees who were a part of the failed bankrupt companies which were acquisitions has built a non-diversity culture of extreme favoritism that is clouded by people fearing for their jobs. Management is more politically driven than productive, the company is headed for a serious downfall.
extreme management, culture & training disparities
Rock-Tenn is a good company to work for it has its pros and cons like every work place does the management is all right the co-workers all seem to get along pretty well together the work is not hard just constant... it beats being board at work though. Over all I would say its a good job with exceptional standards towards safety, product quality, and production.
Admin (Former Employee) – Southeast region – June 6, 2015
Management is sneaky and underhanded, and gets worse the higher up the chain you go. Morals are nonexistent. Expect to sell your soul in order to get preferential treatment. No work/life balance. Pay is good but something has to be in order to keep the employees from leaving. Core beliefs are a joke, especially "trust and respect".
Terrible management. No consideration for family life.
Machine operator (Current Employee) – Winton Salem Corrugated ; Winston Salem, NC – May 2, 2015
Long hours. No breaks on certain jobs. Unethical management: make rules up as they go. Have some great employees, but they are not allowed.to have any input or say about jobs that they perform daily. Have no quality guidelines. Production is priority over safety at all times.
Technician (Former Employee) – Devens – July 24, 2013
Hot as hell. hours were terrible (12hrs X 7 day weeks) nobody wanted to train me. company didn't want to allow downtime for preventative maintenance. minimum cleaning. overall the worst job I ever had. couldn't wait to leave.