Rogers Employer Reviews

Working at Rogers, Townsend PC allowed an emplyoee to work and handle important personal responsiblities

terrible this place is nuts your brakes sucks only one person at a time family owned you get hurt there they make up lies and fire you so they dont have to pay workers comp

worked in a cleanroom enviroment building copper laminates,some data entry data required,trobleshooting machines.

Rogers was only 4 miles from my house. I arrived early and had a meeting with my supervisor about the production for the day. I assigned work stations for the finishing dept. employees. I trained, trouble shot problems and ordered material and supplies. Rogers assembled flexible single to multilayered circuits. I operated laminating, panel clean, electrical – more... test, beam press, clicker, and the pick-n-place machines. I have experience using a microscope, soldering, epoxy, quality inspection, and clean and pack. I assisted an engineer to set up and run the pick-n-place machine. I created the job training instruction manual for the machine. The management and my co-workers were a lot of fun to work with. – less

Fast-paced manufacturing environment with many opportunities for process improvement

Released the previous shift operator. The majority of the time I would run a screen printing machine. This consists of different layers of conductive inks. I ran RS505, Phosphor, Dielectric, Buss bar Silvers, Rear Electric and Moisture Barrier inks. I really loved this job and this type of work. I strongly believe that I would still be there if the – more... company did not transfer their production overseas to China.
Management was very open with you they let you know exactly what was going on without beating around the truth. They gave all of us fare warning about everything example there was never last minute mandatory overtime only last minute voluntary overtime. I would always volunteer even for work even on Sundays. I loved the people they were extra nice and all had worked there for a long period of time. I liked my job duties and always strive for excellence.
Due to my quick learning abilities and fast grasping of the production work I was selected to be one of the very few candidates to travel to Suzhou, China and train new employees. Although they were going to be the people to take over my job I EMBRACED every minute I was there and tried my best to inform them of everything I had learned in the 5 weeks that I was there.
I miss working in the screen printing industry and would like to enter this field of work once again. – less

Very poor work life balance - I averaged 65 hours per week for 10 years. Otherwise, a decent place to work.

- worked from home for rogers. work-school life balance.
- gained knowledge about how to deal with customers, sales experience.
- I prefer working in an environment where I can interact with people face to face or working with co-workers.
- work from home was convenient only because I had flexible hours to choose but it doesn't really give me an exposure – more... to work in the real world outside with other people. – less

The teacher was very good at her job. I just found there was to much information input for just training for one month. I feel that they should take more time to show how everything works. Onlly 5 from our class of 30 passed that day

This is a thankless job. Not only are you treated badly by customers, you are unfairly judged by Management if you don't meet unrealistic metrics. I'm going to be brutally honest. This company does not care or reward honest, hard-working employees. If you don't meet those "numbers", you will be under a microscope EVERY week by your manager. Half the – more... managers working at the call centre are sooooo incompetent. Not exaggerating either.
As for them advertising advancement opportunities, don't believe it. There internal hiring practices are TERRIBLE. There have been numerous former valuable employees who have left Rogers because of this. Almost travesty.
more CONS
- (accountability) Team managers do not show up to work on time, whereas they expect you to be ready to start taking calls at your scheduled start time.
- Management expects you to do your "customer follow ups" on your own time; meaning before/after shift , on your lunch/break.
- do not recognize tenure for advancement EVEN though you have "exceeded expectations" on your last work evaluationS!
- Bonuses are now harder to achieve
- I'll stop here cause you may want to experience it yourself
I have to add one more thing. There used to be a time where some of us employees recommended friends and family to work for Rogers. Let me tell you, there is no way I would put my friends, let alone my family in a work environment like this. You will quickly lose friends and family.
Thank you and bonne chance! – less

Rogers management - especially the front and the middle layer of management is literally weak. Anyone who pampers their boss becomes a manager in this company. No proper recruiting culture. Human Resources here is a complete joke. Labor laws do not get followed but they know how to hide them - this is the criteria before getting hired in HR. HR should – more... be controlled by Board of Directors and not Rogers Management. Not only in many cases the salary is below standard but also you will likely have to work 3 persons' job without overtime. They tell all candidates they have overtime and many other unwritten goodies before they join. But until you get everything written on your contract do not trust the hiring manager. Not only employees, but, very long hours for managers too and without pay unless you want to delegate some of these work to your team member and make them suffer. Work culture and the employee - management relationship is undoubtedly weak. Even if you combine the base salary and benefits altogether, still it does not worth working for this company and waste your life and health. – less

The "cool kids" get promotions. Mgmt acts like a clique lf school children. Poor pay.

Rogers requiers better training courses prior to the start of your position. The 4 weeks of training provided is not relevant to the job itself.

Lacks Senior Management direction
Poor work life balance
Regular staff cuts (every 3 months)

Good environment overall. It was great place to work. I was a consultant so my exposure to the immediate group of workers, who were professional, friendly and hard working.

Inbound customer calls. Resolving account inquiries. Selling products, plans and cell phones. Renewing contracts. Helpful staff.

Ce sont 9 années qui m'ont marqué dans ma vie personnelle et professionnelle.
-Formation continue
-Localiser au coeur du centre-ville
-Système de récompenses
-Esprit d'équipe
-Flexibiltié d'horaire
-Accomodation pour les étudiants
-Environnement agréable
-Innovateur
-Compagnie qui aide à atteindre les objectifs réalistes
-Approche autodidacte
-Responsabilise – more... l'employé face à ses résultats
-Motivateur – less