Collection Specialist
Rolf C. Hagen (USA) Corp. - Mansfield, MA

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Rolf C. Hagen (USA) Corp a major manufacturer in the pet and pond industry is looking for an Accounts Receivable/Collection Specialist for its Mansfield Location.

Rolf C. Hagen Inc. originated in Montreal, Canada in 1955, when its founder Rolf C. Hagen arrived from Hamburg, Germany. Hagen occupies a unique position in the pet industry in their ability to manufacture and distribute pet products across seven categories including Aquatics, Dogs, Cats, Birds, Small Animals, Reptiles, and Ponds. Rolf C. Hagen Inc. has wholly owned subsidiaries throughout the world, of which Hagen USA is the largest. Hagen USA was incorporated in 1975 to warehouse and distributes over 4000 pet and pond products nationwide. Hagen has two locations in the USA. Hagen USA in Fontana, CA and the Hagen USA headquartered in Mansfield, MA. Hagen USA services a network of distributors and retailers through the Mansfield and Fontana distribution center. The Mansfield location provides Finance, Marketing, Sales, Purchasing, Customer Service, Warehousing, and other services. In addition, approximately 1/3 of the Hagen USA staff is outside sales representatives strategically based across the country.

As an integral member of the Finance Team the Accounts Receivable/Collection Specialist would be responsible for the following:

  • Building strong relationships with business customer and sales team
  • Initiating daily calls to active and delinquent business customers to advise of amounts due
  • Accessing reasons for late payments and negotiate credit payments plans when necessary
  • Monitoring account payments and aging to ensure timely collection of accounts receivables
  • Processing notification of past due accounts to collection agencies when necessary
  • Creating daily, weekly and monthly reports and maintaining detailed files


Attention to Detail and delivery quality results, Thoroughness/Accuracy, Organization, Analyzing Information , Accounting, Vendor Relationships, PC Proficiency/strong MS Excel, Data Entry Skills, General Math Skills, Strong analytical skill, Ability to work independently in a fast pace/multi-task environment, quick learner, flexible, energetic, open to change of priorities Candidates must be familiar with basic accounting principles and dealing with bankruptcy processing.


Three-Five years experience performing in the capacity of a collector
Self-starter with the ability to work independently
Detail oriented with strong collection and reconciliation accounting skills
Ability to communicate with all levels of an organization
Clear and persuasive in both written and oral communication
Ability to develop alternative solutions, respond promptly to business customer needs, display orientation to profitability

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