Rollins, Inc Employee Reviews

Showing all 51 reviews
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Company doesnt care about yiu
Wildlife Technician (Former Employee) –  Jacksonville, FLDecember 10, 2016
The company cares nothing for its employees. They make you go to unpaid meetings out of town. They say you are required to be there but turn around and say that they appreciate you taking the time to come to the meeti g for free. It's a commission based job, so they dont pay you for the meetings. Managers care only about how much you can do in a day. Prepare to not have a life. And you better hope to never get a customer complaint no matter of its your fault or not. Managers don't care about what you have to say.
Pros
Working outside
Cons
Managers are horrible
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Good company but limited room for growth
Project Manager (Current Employee) –  Atlanta, GAJanuary 18, 2017
I enjoyed the people I worked with, but I just could not see the career path that I was looking for here. The pay was fair, but the tasks assigned were not in line with the career path i was hoping to find.
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Pretty depressing this last year
Inside sales rep (Former Employee) –  Covington, GAJanuary 9, 2017
A typical day at work is coming in logging in and then leaving....

It use to be a fun environment to work in. Contest, prizes, and etc. Not anymore.
Pros
Good money
Cons
Management
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The day to day work responsibilities were exciting.
Implementation Specialist (Former Employee) –  Atlanta, GADecember 16, 2016
Rollins Inc. is a very traditional company with that is the potential for stability. They take learning and development very serious and they are willing to invest in their employees.
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Fun place to work!
Account Payable/Collector (Former Employee) –  Atlanta, GAJanuary 6, 2017
Great place to work! I love working there. They recognized your work performance and reward you very well. Dealing with the customer and being able to help the company get to their goal financial.
Pros
They showed apprecation of your work!
Cons
Great place to work!
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Great company... for now
Assistant Controller Intern (Former Employee) –  Atlanta, GASeptember 12, 2016
Rollins will be around for life. However, many of their internal programs need to be updated. Many employees are still using old windows computers and it makes the work day non-efficient.
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Flexible and Fun Work Environment
Telecommunications Financial Analyst (Current Employee) –  Atlanta, GAJuly 29, 2014
The work environment is flexible and fun. Management creates an open door policy which affords an opportunity to establish new ideas and implement new processes and procedures. The annual reveiws are consistent. At times the compensation may not be congruent with the role fulfilled. Not only that, in certain circumstances, it can be difficult to justify a merit increase based on performance and the role fulfilled.
Pros
Flexible and Fun Work Environment
Cons
Difficult to justify merit increases based on performance and role.
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If you like to work for free apply here
route manager (Former Employee) –  sarasota, flSeptember 9, 2014
Training is good. And thats where the positives end.

You are paid based on production. The more accounts you get to, the more you are paid. The problem is they never have enough bodies to handle the customer call backs so you are constantly going back to retreat customer's homes/business' and you don't get paid for those. Fall behind on your route and you have to work on Saturdays. You have to schedule your appointments on your own time, tons of paperwork etc etv...So.... 6 days a week, low pay (avg 10-11/hr), ridiculous uniforms, poor mgmt and the always looming layoff/firing for no reason speak clearly. STAY AWAY
Pros
good training. good 401k. decent benefits
Cons
low pay. looong hours. poor mgmt.
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Conservative and dated
Contractor (Current Employee) –  Atlanta, GAAugust 25, 2014
This company makes men wear 2 colors of shirts, blue and white with a black tie. Ladies must wear pantyhose. People are written up if they do not "punch in" (scan building entry cards) exactly on time. 10 days maximum of vacation time that only starts to accrue 6 months after employment. This never increases no matter how long you work there. No maternity leave for women. They must enroll in short term disability PRIOR to pregnancy in order to collect any money during their leave. Your work experience will depend on which department you fall under. IT people get laid off left and right. Absolutely no perks aside from the paycheck.
Pros
Some nice co-workers
Cons
Poor benefits, little incentives
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Compensation was great
Inbound Sales Specialist (Former Employee) –  Atlanta, GAJuly 31, 2014
Overall I enjoyed the compensation because you could make as much as you were willing to work for. Learned a lot about telephone sales and customer relationships. Stress level for me was not a problem, but most people it was fairly high. Overall the compensation is what kept me there for so long.
Pros
Compensation was great
Cons
LITTLE TO NO JOB SECURITY
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Great People
Implementation Specialist (Current Employee) –  Atlanta GAFebruary 17, 2015
This office has a lot of great people that work for it, however there is no benefits available to me. I have a fantastic boss. She listens to me and is always willing to try help her employees.
Pros
good people
Cons
lot of travel
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On the job training
Database Administrator (Former Employee) –  Atlanta, GAApril 10, 2014
Learned lots of new technologies on the job, coworkers were great
Pros
Benefits
Cons
Work life balance
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Beware their sales pitch!
Wildlife/Pest Control Technician (Former Employee) –  Marietta, GAFebruary 20, 2014
Your pay will barely be minimum wage when you consider working the very long hours because of the drive time, the fact that you have to call and schedule each appointment yourself, all the paperwork that has to be filled out when you get home and then the after hours meetings. It is understandable when a company is concerned with profits and making money, but when it becomes detrimental to your ability to provide proper customer service, something needs to change. Management is not helpful at all and is very overextended.
Pros
Enjoyed meeting a lot of my customers
Cons
Management, Pay, Long Hours
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great place to work
Building Engineer (Former Employee) –  Atlanta, GAOctober 20, 2014
overall, the company was a great place to work. Co-workers were great, benefits were great.
Pros
excellent workplace and benefits
Cons
none
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Human resource benefits agent
HUMAN RESOURCE BENEFITS AGENT (Former Employee) –  Atlanta, GAOctober 21, 2013
Provide customer service; Human Resource liaison with active, retired and separated associates; Identify and resolve employee issues/concerns, counseling/coaching employees and management, interpreting/ applying policies and procedures; Handle highly confidential information carefully; Resolves employee complaints related to health and welfare plans; Acts as liaison with various insurance carriers and fosters effective relationships with client representatives; Maintain permanent personnel records to complete daily and monthly audits; Process participants enrollment forms and enter completed data; Answer benefit questions as outlined in the Summary Plan Description; Complete daily mailings of employee information, new hire packages, enrollment packages, evidence of insurability letters and forms
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Background Check
HRSC Agent II (Former Employee) –  Atlanta, GAOctober 5, 2013
Some days was fast pace, when your the first line of defense for getting applicant's hired for the branches and corporate office having to making sure that there background was clear for hire. Also being able to answer question on physical and drug testing. Being able to work closely with management and the law department. The hardest part was turning down someone for employment because of there background. The must rewarding is when you can follow that applicant all the way thru the process and then later meet them.

I will truly miss my co-workers we were really a family.
Pros
Outside training with Skillpath - Rockhurst University for continuing education.
Cons
Turning applicant's down.
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Great work environment with great people
National Accounts Receivable & Billing Analyst (Current Employee) –  Atlanta, GASeptember 10, 2015
Company has an old-fashioned feel and may be behind in technology, but management is made up of the smartest and most capable people you will find anywhere. Also a great and comfortable work environment.
Pros
Great work environment
Cons
Behind in use of technology
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Worked closely with technicians and customer.
Sales/Service Operations Manager (Current Employee) –  Sacramento, CAOctober 31, 2012
Constant customer service and contact with internal and external customers. All different methods of problem resolution. Supervision and management of 12 employees in the branch, and 15-25 call center employees. Choosing the correct employees to have good working relationship and good job performance. Hardest part of job was laying off or terminating employees. Most enjoyable part was celebrating our successes of which there were many.
Pros
operating and performing services at a very high and profitable rate.
Cons
long work hours.
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taught me good work ethic
Junior Staff Accountant (Former Employee) –  Atlanta, GASeptember 6, 2012
reconciled bank statement. compiled account receivable journals and made entries. Prepared account analysis. Recommended updates to compliance procedures and policies. Calculated and transmitted bank charges and made bank deposits daily. I learned that your job performance represents your work ethic. and management notices serious and focused employees. The management style is fresh, young and looking for new and more efficient ways of doing a job. The environment was fast paced and always evolved. I had the best co-workers that all worked hard and pulled together as a team. the hardest part was month end and trying to get all the transactions done before the five o'clock cut off. the most enjoyable part of the job was functions the company held to bring everyone together as a family. We had picnics on the lawn with a radio station to visit and a catering service with the Varsity and drawings where people won raffle tickets for thanksgiving dinner or grocery gift cards.
Pros
family functions on the lawn
Cons
eating places were too far
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Productive workplace.
Business Analyst (Current Employee) –  Lorton, VAOctober 26, 2015
in general, it is a good place to work. Very good training package. Management effectively communicate the Company"s goal to employees as well as to customer.
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Overall rating

3.4
Based on 51 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.3
Job Security/Advancement
2.5
Management
2.8
Culture
2.8