Pros: great people, comfortable environment, very professional, learning experience
My time at Rollins was short, but full of so many lessons. A typical day at work for me included trouble shooting issues for branches, closing tickets, answering calls and a little testing. On the soft skills side of things I learned about professionalism, phone etiquette, and organization just to name a few. As far as hard skills I learned about regression testing, mobile devices, remote software and help desk issue tracking software. The management was great, very organized and hands on. My co-workers were more like family, they made my time there one for the history books because of their helpfulness and positive feedback. The hardest part of the job for me would have to be the fast pace because my internship was held at a project site, there was so much going on at once you just had to hit the ground running. We made so much progress and I was just happy to be a part of all of the hard work. The most enjoyable part of the job to me was the people because of how inviting they were and how willing they were to lend a hand. I would have to say the people really made my internship great.