Rollins Employee Reviews in United States

Showing all 36 reviews
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Co-Worker Were great people
Termite Technician (Former Employee) –  Baton Rouge, LAFebruary 18, 2016
When i first became an Orkin employee, it was a great place to work.
The people that you work with on a day by day basis are great people. The work itself is not that difficult at all. Going to a customer's house and helping them with their pest control issue make you feel good once you get the problem under control.
The only issue i have ever had has been with management.
They are very unorganized, they don't know how to speak to employees or the customers. Some of the managers will try to get out of doing the simplest task by adding it into your day.
Pros
Good Co-Workers, Meeting Interesting New People Daily, Always In Different areas.
Cons
Management!!!!
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providing quality service to our clients residential/commercial properties
sales executive (Current Employee) –  covington gaDecember 22, 2015
Receive inbound calls for customers inquiring about pest control service and successfully convert potential buyers into new customers. I was recognized for achieving perfect attendance and $1M in revenue within first year with the company. Generated growth and profitability, adapt to changing circumstances with innovative sales strategies. Maintained weekly sales quota handled customer inquiries by adhering to company sales guidelines and call flow. Top 5% of sales team with consistent results month after month.
Pros
excellent benefits
Cons
shift bids
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Award winning
Customer Service Representative (Former Employee) –  Covington, GAJanuary 22, 2016
Rollins was a fun place to work and very awarding. I enjoyed interacting with my coworker. I enjoyed meeting different goals of the day because I love a challenge. Rollins is a great place to work and the the workers and the management team all work together to get the job done
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great place to work, great advancement opportunities
Customer Service Representative/Call Center/Sales (Current Employee) –  Covington, GAJanuary 1, 2016
Great company that cares for its employees and customers. It has a knowledgable management team always willing to assist with any issues and always assist to assure everyonr is properly trained for each work day.
Pros
great benefits
Cons
work shifts
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awful place to work management system is very poor
staff (Former Employee) –  FloridaDecember 18, 2015
Nothing good to say and I don't have enough room to write all the cons.!!!!!!!!!!!!!!!!!!!!! They never return calls , management is very poor , work orders are always incomplete..and on and you on
Pros
the pay i guess
Cons
every thing
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Ok
NAR (Current Employee) –  Atlanta, GAJanuary 13, 2016
this is a ok company to work for but it is just not a fit for me. i would refer this company a friend. i am looking for a different environment less chaos.
Pros
activities for employers
Cons
unstable
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Management dgaf about you
Animal Control Technician (Former Employee) –  FloridaJanuary 10, 2016
Don't bother with this company. Limited supervision and guidance from managers.
Long hours. To make serious money (~40k+) you have to 60+ hours a week. I worked at the end of a 100 mile stretch of coastline. A typical day began and ended with 2 hrs of driving. Gained some useful experience in business to customer sales (turns out i hated it), experience with minor house and roof repairs, animal trapping, dead animal removal (gross). A great salesman for this company is one that can trick old people into paying for stuff they don't need (such as agreement for a monthly $65, 15-minute visit, to "check on things"). Co workers were cool but everybody had too much work on their plate, and too little commission for the important work and sales that they generated.
You have to work commercial jobs such as attempting to shoot a starling or sparrow with an air rifle INSIDE a Publix grocery store.. like wtf?
It was enjoyable to have the freedom to make your own schedule and set your own prices for your animal control work. But low commissions for work which spread workers too thin was not worth the time or experience.
Pros
freedom
Cons
low commissions, bad managers
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love the contest for most sales
Sales Representative (Current Employee) –  Covington, GAOctober 1, 2015
agents are great love the hours, but they can be taken from you in a shift bid so dont get to comfortable. can be a fun place to work with the games and contest for most sales.
Pros
gerat incentives, fun work place
Cons
seasonal very ferw core agents
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Company doesnt care about the techs at all@
Tech (Former Employee) –  ShreveportOctober 24, 2015
Worked for Orkin several years, was over looked by management, and don't ask for time off, or have a death in family or get sick. They think everybody is liars like they are. The management talks about everybody behind their back in front of other coworkers .And if they want you to do something else, they well imply you can move up to management and go through that.B S. One I worked for was on scale 1-10 first few years was 1, second boss I had with em was a 10,and the final boss was a -05minus, lied and would screw you over in a heartbeat....
Company also doesn't care about customers , as long as they sign em up, too get em on books, to look good for their bosses, and then the blame the techs for everything the customer hates about the service... so if they cared more about listening to the workers, what problems they see in the field, that might solve unhappy customers and cancel service, O wait they care about the all mighty BUCK...
Pros
usuall off weekends.
Cons
bosses treating workers like slaves and do it or else, and blaming everthing on workers about everthing !
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Terrible management
Technician (Former Employee) –  Pittsfield,MassSeptember 28, 2015
Worked in service with little office support and long hours for pay. Management only takes care of favorites and only cares about numbers, customers come last.
Pros
None
Cons
Pay for your vehicles, no time off, work holidays
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Great place to work
Customer Service (Former Employee) –  Covington, GAJuly 30, 2015
Everything moved at a regular pace, co-workers were very helpful when needed. Very down to earth supervisor and environment. The assignment was seasonal and did not have any benefits.
Pros
dress down
Cons
no benefits
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A Competitive Company with great training and ample growth
Sales Inspector (Current Employee) –  Atlanta, GAApril 23, 2015
A strong leader in the pest control industry that provides strong paid training and a flexible environment to expand and do many different professional things. You can earn a strong income.
Pros
Lots of flexibiltiy and options
Cons
Very hard work and can be physically straining
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Did not stay long
Tech Support (Former Employee) –  Atlanta, GAAugust 20, 2015
but while there I had no issues doing the job itself. People are nice though the time I was there management was in a shuffle and seemed disoriented.
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former sales rep, Des Plaines,IL
commercial accounts manager (Former Employee) –  Des Plaines, IlFebruary 12, 2015
Outstanding organazation to work for, great communication btw the managers, sales reps, technicians and customers. Not like any other pest control company, the tech's actually know what they are doing from the inspection report. The pay is fair, the expectations are very reachable, the monthly quota is reachable, commission structure is good. The quality of service and training is way above any other pest control company out there. Orkin, actually cares about their employees and customers. It is an outstanding company!
Pros
everything
Cons
there are none
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Terrible place, management is a joke, and they discriminate.
technician (Current Employee) –  houstonFebruary 10, 2015
This job is a complete joke. There is no room for advancement. They treat employees the loyal ones terribly. Do not give raises. And the pest control
Doesn't even work. I wouldn't be surprised if this
Company has to shut down in Texas.
Pros
weekends off.
Cons
no raises no advancement
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Upper Management Was Horrible!!
national call center rep (Former Employee) –  waukegan, ilJanuary 2, 2015
I worked in the Midwest call center for 10 years. I made decent money and co workers were like family. Upper management at Orkin do not care about the "little people" one bit. We worked in a mice (yes, mice at Orkin! Smh) infested 100 year old building in a bad neighborhood. Upper management didn't like the regional manager who ran our call center so to get rid of him, they "closed" the inbound call center and kept a few employees to make outbound calls.. Got rid of the manager and most of the experienced sales people that had all been there for years.! Now one year later, the call center is moving to a new building in a business district and planning to hire a whole new team of sales agents. Think twice before working for a company who fires their hard working, experienced employees just to get rid of the manager!
Pros
good pay, great co workers
Cons
constant changes
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ridiculas company-boss's and cheat customers- fake service's !!
tachinician/ sales (Former Employee) –  burlington VermontJanuary 5, 2015
this company is the worst, they have you work day and night with very little pay, the Burlington Vermont managers are completely worthless !! they talk down to you and treat you like a slave EVERY DAY ! they never give credit to the REAL people who do the work ! mike and mike in Burlington Vermont ALWAYS take credit for things they NEVER DID !!! the company allows them to run the branch with NO RESPECT TO THE EMPLOYEES !! they steal sales leads and take them from people and give them to there favorite pet of the week...I don't think there is one tech that likes it there and hates the management and ALL are talking and looking for new jobs !!

techs often say they say in a customers basement or attic for a certain period of time to waste time so it appears they did something, when they really wasn't a need for the service to begin with !!!

GOOD LUCK IF YOU APPLY TO THIS ONE !!!!!!!!!!!!!!!!
Pros
none !
Cons
everything -including the rediculas uniforms
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bean counters
Sales (Former Employee) –  MissouriMarch 6, 2014
Good training but unless you have certain big accounts in your area that you can even bid on or massive a bug infestations you will not make your numbers and they go thru it all again. Some techs are better than others. I had to do treatments myself as a salesman because we were understaffed. If company cancels money comes back out of your check. A lot of the bigger accounts you cannot bid on as they are National Accounts.
Uneven management and overworked techs.
Pros
good training, resources
Cons
gone if you do not hit numbers
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Very low pay/base for sales inspectors
Sales Inspector (Former Employee) –  IndianaMarch 5, 2013
No family/work balance for their employees. Seasonal job when it comes to the amount of money you can make. April thru August are the only times you will be able to make money. Extreme Miro- management!! Extremely high turnover for the sales inspectors position because of the long hours and low pay. If a sales inspector or a tech were to get an offer for another job they would quit in a heartbeat!!!!!! If you have bills, this is not the job for you! When you interview, ask about the HIGH turnover in the sales inspectors position.
Pros
car
Cons
everything
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they try to run your life
Sales Inspector (Former Employee) –  Winston-Salem, NCMarch 7, 2014
This company does not care about amployees. They will try to run your life. I was a productive sales person who won company trips and wad always in the top 1% in sales. I still never made any real money. Management is terrible and gives no help. Run from this job as fast as you can!
Pros
company vehicle but they make you pay for it.
Cons
micro managed, never off, stress, low pay, you are just a number, company has no integrity
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Overall rating

3.0
Based on 36 reviews
5 stars
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Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
2.8
Job Security/Advancement
2.8
Management
2.6
Culture
3.0