Rollout Systems, LLC - Washington Navy Yard, DC

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Washington DC Shipyards – Zip 20376 – NAVSEA Command Headquarters – Key Position

VISITOR CONTROL TECHNICIANS – Functions of the supervisor position with fewer years of experience and no supervision experience. Perform a majority of the below tasks under the supervision of the Program Manager or Visitor Control Technician.- multiple positions


Please note on submission reference line or cover note, your clearance level, number of years’ supervisory experience and current or last salary (for example: RE: Secret-Active / 5 years admin supervision / $38,000). The above are must-haves for this key position.

The Naval Sea Systems Command Headquarters at the Washington Navy Yard has an administrative services requirement in the Visitor Control Center to include center operations and security badging plus code the Control Access Card (CAC) badges permitting access into all NAVSEA buildings located on the Washington Navy Yard. The contractor is not required to issue new CAC badges, only code them.

Provide exceptional customer service to all incoming visitors to the VCC. When providing customer service, the Contractor shall conduct themselves in a professional and courteous manner at all times, especially during stressful, peak business hours.Check in the Joint Personnel Adjudication System (JPAS) to verify an individual’s clearance level prior to authorizing access when coding a CAC or issuing a visitor badge. Vode all CACs and visitor badges after the vetting process is completed authorizing access into specific or all NAVSEA buildings, as appropriate. The Contractor shall maintain an inventory of badge ribbons and badge stock to meet daily visitor badging requirements.

The Contractor shall maintain individually assigned proximity visitor badges each day. The
Visitor Control Technician (VCT) will receive a number of proximity badges each day that will be assigned to them by color code. Each VCT will be responsible for those proximity badges
assigned to them each day. It will be their responsibility to ensure those badges are returned to
them at the end of each day. In the event a badge is not returned at the end of the day, the VCT
will contact the individual to whom it was issued and request that the badge be returned.

If the badge is not returned, the Contractor shall report it to the COR or the Contracting Officer.
The contractor shall conduct end-of-the-day inventory of individually assigned proximity visitor
badges. If there are unreturned proximity badges, the VCT is required to locate and contact the
individual to whom the badge was issued. Individuals who have not returned proximity badges
will not be issued a subsequent proximity badge until the unreturned badge is returned and may
be denied access to NAVSEA buildings.

The Contractor shall provide reports, memos, in accordance with CDRL A001 and submit them
via email utilizing Microsoft Office. The Contractor shall generate monthly status reports on the VCC operations, when requested by the government representative. Typical reports generated monthly include: individuals that have received access to NAVSEA buildings through CAC badges and individuals that have received access as visitors. The Contractor shall provide visitor badges for any special NAVSEA event when requested by the COR or the Contracting Officer.

Answer badging office incoming telephone calls and respond to caller
requests in a timely, courteous and professional manner. Generate monthly status reports describing the work performed during the preceding month.

The Contractor shall maintain a neat and orderly visitor station.

Rollout Systems, LLC is an Equal Opportunity Employer. We offer very competitive compensation and excellent benefits including Medical, Dental, 401(k), Life/AD&D/STD/LTD Insurance, Tuition Reimbursement, paid vacation/sick/personal leave.

Further information on Rollout Systems LLC can be found at our website