Retail Operations Manager
Romualdo - Madeira, OH

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RESPONSIBILITIES:

Visual Merchandising – Contribute to the sales efforts of the store by working on store merchandising and window displays.

Receive Stock and Supplies – Unpack incoming shipments. Check merchandise and supply deliveries for accuracy. Maintain communication with salesperson and customer.

Alterations Room– Process completed alterations. Check items for proper pressing, hang items on appropriate hangers, bag items and maintain contact with customers for pick up. Keep alterations room neat and organized. Maintain customer holds and merchandise ready for pick up.

Supplies – Review office, store and alterations supplies for items needed. Order supplies on a regular basis.

Vendor Returns – Process returns to vendors. Communicate with vendors to obtain authorization for returns. Ship product back to vendors.

Customer Service – Gift-wrap client gifts as needed. Make personal deliveries to clients when necessary. Assist sales staff with answering the phone, greeting customers, etc.

Events – Assist in planning and execution of both in store and off site events.

REQUIRMENTS AND PAY:

  • MUST be a very detail oriented, self-starter with a positive attitude and professional work style.
  • Strong technical skills including mastery of Microsoft Excel and Word required.
  • Outstanding interpersonal skills needed. This position requires frequent contact with customers and employees.
  • Able to work 9-2 Mondays-Fridays or 9-3 Tuesdays-Fridays
  • Hourly rate $13.50/hr.

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About this company
Busy, high end men's retail store offering custom clothing, formalwear, alterations, and ready to wear clothing. In business for 45 years.