Completely inadequate management that is self serving
Operations Director (Former Employee) – Rochester, MN – January 8, 2016
Loved the mission, loved the job, the management, however left very much to be desired. A typical day was non-existant, maybe one of the reasons I enjoyed the work, unfortunately the "Executive Director" felt threatened by anyone that might have better ideas or experience than she, so rather than appreciate the contributions of others, she shuts them out and makes their life miserable.
Mission to provide a "home away from home" was a rewarding aspect to meet the needs of families
Resident Manager (Former Employee) – Chapel Hill, NC – December 2, 2015
I found my job to be very rewarding but challenging at times. Parents and families in crisis have different needs and respond differently to patient/family events. Management was very supportive. My job entailed working at night and at times there were emergency situations I had to respond to. I enjoyed meeting families and siblings of patients. At times, there were grief situations and it was important for me to recognize the pastoral needs of families as well as volunteers that had been working with a family. I created a database for a yearly remembrance card to be sent to the family.
Management was supportive as were volunteers.
Working at night didn't give me the opportunity to meet the daytime volunteers.
Volunteer (Current Employee) – Long Branch, NJ – July 15, 2015
Job advancement and work benefits are non-applicable in my case because I was a Volunteer for the Ronald McDonald House. I was able to write letters and help organize certain events, further sharpening my administrative skills.
Volunteer (Former Employee) – Tallahassee, FL – July 12, 2015
A typical volunteer day at the house included: cleaning vacant rooms, emptying refrigerator, cleaning kitchen, and assisting guests with anything necessary. Eventually, I was left in charge when the manager had to step out. At that time, I would answer phone calls, manage check in and check out, and assist with deliveries and guests.
Excellent program providing vital humanitarian relief to families
Director of Development/ Phila (Former Employee) – Philadelphia, PA – May 7, 2015
One need only visit the Philadelphia Ronald McDonald House, (the house that love built) to see that it does radiate that love. Families spend brief to long periods of time in clean and attractive sleeping areas while their children receive medical care at the local children's hospital. While at the PRMH, families also receive support from staff as well as excellent home-cooked meals mostly provided by civic, religious and educational groups who bring the food and use the in house kitchen to cook a nurturing meal. Families eat together which gives them a place to share support from other families staying at the house. Its truly inspiring to see the healing support that is shared and given.
Inspiring to see how families fight for their children and support one another
Emotionally difficult to witness the trials families must endure
I monitor the front desk and help the children and their families in anyway that I'm capable. I've learned patience, understanding, and ambition. It's a very friendly place to be. I get the most out of being able to help people and put joy in peoples lives when there may not be much at the time. Creating a friendship with the families can be bittersweet at times.
Doing what I can to help the families. Creating less stress for the families.
It can be very stressful and hectic, Hearing about patients that have passed away is extremely difficult.
Assistant (Former Employee) – Philadelphia, PA – December 20, 2014
This job was no pay , it was volunteer work and I liked it very much. I loved being around the children and helping out. The hardest part was seeing the children go through there conditions because I got so close to them