MQ (Former Employee) – Torrance, CA – April 2, 2017
Prototypical warehouse work with some problem solving skills required. Good composition and benefits for the work done. No real opportunity for career advancement. Management is very hands-off, not in a good way.
Great benefits, good pay, nice culture, but don't drink the Kool Aid
Design Associate (Former Employee) – United States – March 20, 2017
Great place to WORK, benefits, time off, you name it. The only things I would critique is the culture surrounding the company. I know this is retail, and about as good as retail gets, but really - I mean REALLY - be prepared to bend over backwards, sideways, and inverted for customers. They are a whole different breed of entitled.
Meanwhile, I know it's good to be passionate in some way or form about where you work (if possible in retail), but the culture here expects you to be pretty obsessed with furniture, regardless of what they tell you prior.
Room & Board is a fun workplace to work for, The company has a great staff on hand and the workplace environment is very friendly but yet very employee oriented. The benefits that this company offers is phenomenal The workload is fast paced and the person that is working must be very motivated and energetic
Good pay for skill level; Flat Environment; physically demanding at times.
Driver (Former Employee) – Chicago, IL – May 4, 2016
They compensate their employees well for the amount of skill level it takes to drive and deliver furniture. It's rare that a company takes care of their employees. Most of the deliveries are relatively easy and not too physically demanding, but there are times when it can be very physically demanding and detrimental to your well-being. If you're delivering furniture in the city to a third floor apartment and the furniture is large and heavy, you are in for a difficult day. If you're in the rich suburbs, it's usually a lot easier. I hurt my back and still have issues. It's a flat-environment, which essentially means that your current job will be your future job. Tips are incredible. Customers are great especially if you enjoy dealing with them. Management was snooty and didn't appear to do much. But the system is such a well-oiled machine, there isn't much for them to do.
Distribution Leadership Associate (Former Employee) – Northern California – December 11, 2015
The folks that you work with day-to-day are great but the company philosophy (Guiding Principals) are preached (but not practiced) by some in the the executive class. Things can get gossipy, small-minded and as a result valuable time is squandered and working relationships can be tenuous. Not a company for the faint of heart!
You will learn many things, develop strong skill sets and then abandon them for the echo chamber of endless feedback - conversations and initiatives that go nowhere.
If you are well read, like to chat and are exceptionally patient and resolute, this could be a good fit. If you are ambitious and driven, you will likely be frustrated working there.
The story is that this was a great company to be a part of about 10 years ago. Now, not so much.
Great co-workers, better than average starting compensation
Disconnected, gossipy and not much room to advance
Facilities (Former Employee) – Golden Valley, MN – August 31, 2015
I loved my job there, but the management never seemed to know what to do with me, or let me have a voice on how to do certain things despite my experience. There was a lot of focus on petty things with no direction on how to take care of main things. The people there were very friendly and a lot of other areas worked very well, but my area was not a focus at all for the company, so that was discouraging. This company is amazing, but my small department was unorganized.
Nice people, perfect shift time, great benefits
Hard to advance or do a lateral, unorganized department
MQ, DRIVER, JANITOR (Current Employee) – Torrance, CA – June 3, 2015
I first want to clarify that I can only speak for the Southern California Distribution Center. I have not worked for any of the other sectors or locations of Room & Board, and I would not make the assumption that their situation is the same as my own.
If you value your self-worth and are looking for a true career, please do yourself a favor and look elsewhere. I speak from experience and would only speak so dreadfully to warn those who may make this career mistake.
At the Torrance location, the leadership team are the epitome of Horrible Bosses. They are a walking contradiction of Room & Board's Guiding Principles and Philosophies. The leadership team cares very little of your personal life, and will use you for their own selfish needs; often times making subordinates perform their job functions. If you openly question their authority/decisions, it often results in disciplinary action. The Leadership team also makes it a point to hold down members of their location. The wage increases are minimal, advancement opportunities are nonexistent, and monetary benefits from the Central Offices are often withheld.
Beyond Management, the Torrance Distribution Center is still a poor career choice. The culture of the employees is sour and depression, and it continues to further decay. It permeates from most of the employees and follows you home. You will find yourself dreading the return to work shortly after you leave for the weekend. This results in many members of the Torrance location lacking motivation, desire, and the will to maintain this career path. Most veteran membersmore... of the Distribution center (myself included) are actively seeking employment in other companies and career fields. Unfortunately, this job presents few valuable transferable career skills.
I came to Room & Board with high hopes, goals, and ambitions, and the promises of career advancement and growth. Those traits were stripped away slowly, and replaced with resentment, anger, and frustration. It leaves me now battered and worn, mentally aged beyond my physical years. If I can save you from the same damage, I will gladly do so.less
Design Associate (Current Employee) – Soho NY – May 6, 2015
I can't say enough great things bout Room and Board. They care about their employees and we are all a fabulous team. Everyone is so different, unique, and creative. Leadership is so approachable and willing to help you with anything you need. I can honestly say I enjoy going to work.
Merchandise Quality (Former Employee) – Torrance, CA – July 4, 2014
After reading review titled "Merchandise Quality of furniture." I had to write a review. Working in the position currently its obvious someone from management wrote that review. Coworkers are great. Management is not though. As far as the comment about there when you need them for support and questions. Yes, they are always at there desk just look at their internet history and their large checks they cash that they don't deserve for proof. We are supposed to "peer manage" so what you would go to them with questions or concerns for is beyond me. There are no monthly BBQ's either. Its more like once every year right while someone from Golden Valley headquarters is there so they can continue to pull the the smoke and mirrors routine.
Vacation, decent pay, decent heatlh care
management is cheap and worthless, no advancement, very little raise per yr, zero concern for family and personal life
Distribution centers and stores are 100% opposite of the corporate office.
associate (Former Employee) – distribution center – May 26, 2014
Room and Board has a great buiness. Overall they are a terrific company IF you work in Golden Valley headquarters. D.C's revolve around rushing to beat the clock everyday and safty is never a concern. If you are behind they will start turnning lights off to make you rush faster. Equipment breaks down, and bigger heavier furniture is placed in difficult areas because management WILL NOT take the time or follow procedures to communicate with a "warehouse associate" to address a problem; employees are never listened to, tons of problems, but that takes time to correct; and working here, any time over 8 hrs is unacceptable. Good luck dealing with management.
management is cheap, no advancement, very little raise per yr, zero concern for family and personal life
Warehouse Quality Associate (Former Employee) – Lake Forest, CA – October 29, 2013
I loved this job, and the people that I worked with and for. I had so much fun, and looked forward everyday to work. It was tough some days but my co workers rocked. The pay when I left was almost at $20 an hour, 3 weeks vacation, health insurance, and weekends off. Once every 6 weeks I worked a Saturday, but even that day was fun. Management took care of us, BBQ's once a month, Angel games in the summer, X-Mas parties, and a bonus. We clocked out by 2:30 everyday and had the rest of the day. Management left us alone and let us do our job, but was also there when we need them for questions, and support.
Delivery Associate (Current Employee) – Torrance, CA – December 3, 2012
Typical day at work starts at 6:00am. I have learned alot about furniture particularly R&B furniture. Management is my only gripe really. Completely worthless to say the least. Im not even sure my manager has hands. I have never seen them out of his pocket. I think that says it all. Being that we have a "peer managing" style in effect im not sure what the use is of management. This company would run better without certain managers. Co workers are great for the most part. Its a rewarding job great furniture nice customers. I do not enjoy doing my job just to come back and do others job that "milk" the clock since they are hourly and delivery is salary.
pay and benefits.
no lunch or breaks if your a driver. doing the other hourly paids jobs