Pros: interesting work environment, time never passes slowly
Cons: agency micromanaged and having trouble adjusting to its size, rapid growth.
It's a great place to get experience if working in the mental health/addiction field is your career choice. The place really does care about its clients.
Unfortunately, the funding sources for clients without insurance are very lacking and many of those needing treatment do not receive it here. It did not used to be that way, but the economy has really hit state and federal funding. And, as at most treatment centers, the insurance-linked and self-pay clients always come first.
Unfortunately, clients with their own funding sources are also treated superiorly by the agency. Most of the staff are very dedicated to the clients, but a good number of the employees are not educated enough on the disease concept of addiction/mental health diagnoses and treat the clients very poorly (examples would be berating the clients, believing the old stereotypes regarding those with addiction and/or mental health issues as if addiction is a choice and that the clients are lower than them, etc.).
Management is blind to a lot of this and the overall size and rapid growth of this agency have added to management's not always being available to address unit and/or staff issues. Without management's attention to staff issues, the clients are the ones most hurt most.