Fast paced holiday season
Customer service (Former Employee) – Longview, WA – February 23, 2017
The hiring process took longer than most. They approved hiring then didnt start for a month. Once you started working, the morale of your co-workers seem to dissipate, seemingly fast. The friendly smiles, turned to empty eyes in the break room. They continued to hire more seasonal associates, up until after January 1st. The part time and full-time employees never came in or called out frequently and left the seasonal to pick up slack. The last week of Holiday season, they didnt notify anyone of empty schedules. Most of us showed up to find we were completely removed from the schedule. The assistant managers had zero voice in keeping anyone, and the over all store manager was rude, disrespectful, and didnt care that so many people were upset or had questions. Phone calls went unanswered. Even after trying to shop, as a customer, they still give attitude. Made no sense to get rid of those willing to put in hours and a smile on their face, than to keep the employees who were not reliable or considerate.
However, in the time i did work in the facility, i encountered a lot of amazing people everyday. Friendly, and understanding. The customers were the best part of my job.
Employee discount and customers