Cash Office Associate/Customer Service (Former Employee) – Ashburn, VA – January 23, 2013
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures.
Productive, fun working place with hard working people.
Cashier/Customer Service (Current Employee) – 14940 n dale mabry hwy Tampa FL 33618 – October 17, 2016
greeting and helping customers in a friendly , fast and nice manner. I've learned that team work means a lot in this company. We treat each other with respect and work super hard to meet the customers needs. Management is great. The most enjoyable part is working with coworkers who turn into friends.
Fun work place located on the strip love the management team
Cashier (Current Employee) – Las Vegas, NV – September 14, 2016
After I clock in i am assigned to an area to pick up clothes off the floor size each rack in the area I'm assigned. Then I am assigned a register to work on during the day when back up is needed. My management team is awesome and understanding. Some of my co workers are fun to work with. The hardest part of my job is trying to assist the customers with language barriers and most of them are from a different country so the customers get frustrated sometimes. The most enjoyable part of my job is meeting new people from foreign countries that does speak some English and tells me stories about where they're from while I'm checking them out and most of all customer service.
It's always busy so their is always something to do
Front-end Supervisor (Current Employee) – Columbus, GA – August 22, 2016
Working here has been a pleasure. Consistency with rules and regulations could improve. I do believe that having a rally meeting should consist of the entire team not just the members on duty. Should that happen I feel all members in between lunches should have a brief of what was discussed at the rally meeting that was held prior to their shift. Other than that management is amazing and my team as a whole is phenomenal.
The management sucks, in the security position all we have to do is stand up front and greet people.
Loss Prevention Officer (Current Employee) – Longview, WA – August 11, 2016
I have to stand up front and greet people, I can't stop anyone from stealing, I have to let them walk out of the door and that's it. I've learned literally nothing, I've had to wing everything I know, No one is giving me any feedback. The management sucks, all our managers is do, is sit in the office. My co workers are amazing and they get no hours a week, they work with little pay. The hardest part of the job is not being able to stop anyone from stealing. The most enjoyable part is being able to work with some of my friends.
Assistant Buyer (Current Employee) – New York, NY – August 9, 2016
Typical day is 8-6. Analyzing data, running system reports, going out in the market place, placing buys, writing orders etc. Management is situational. I have had a pleasant experience with my management and co-workers but I do not think it is the same for all. Overall, supportive company with great benefits and competitive pay. The product/career does not interest me personally.
It's a great place to work. The employees makes it fun!
Stock Area Supervisor (Current Employee) – West Sacramento, CA – August 8, 2016
Ross is a great place to work. The managers and employees makes it fun to be there. I learned about team work, delivering merchandise, stock, merchandising, managing my time, training associates, and I met great people and a great team. The hardest part about my job was working on the sales floor and in stock. The most enjoyable part of my job are the people at delivering great customers service to our customers and maintaining a neat and organize store.
Fast paced environment with rewards for doing well
Stock Team Member (Former Employee) – Federal Heights, CO – August 7, 2016
A typical day starts with me arriving at the store at 6:15am and processing a truck. I would typically be in control of the stockroom a lot of the time. This includes making a day schedule, coordinating breaks, training new associates. The management was very helpful with helping you with your issues. The hardest part of the job was all the heavy lifting required. The most enjoyable part is that I woke up really early and had the rest of the day to do other things.
Associate (Former Employee) – Vacaville, CA – August 7, 2016
This is the worst place on planet earth to be employed by. The management(The tall, blonde manager is awesome. However, the tiny Pilipino lady is an absolute nightmare) is unorganized. Practices are extremely inconsistent. Employees often have different ways of completing tasks, which can cause friction. This work environment is extremely hostile, and I would advise people to avoid employment here at all costs.
Back up Supervisor/Cash Office Representative (Former Employee) – Brea, CA – August 5, 2016
I worked there the longest so I gain much knowledge from working there. I applied myself and learned how to become the front end supervisor, cash office, stock room helper, fitting room associate and on becoming a back up manager at Ross. Management was great because they always encouraged growing with the company and loved showing employees how to do new things. The most enjoyable part of my job was working with such a great staff and truly feeling like a part of the team.
Training Store Manager (Former Employee) – Henderson, NV – August 3, 2016
I worked with some great Store Managers but we all had the same issues with upper management, so many of them have left the company. Long hours 60+ a week no home life and always on call. Never felt like upper management would go to bat for you no matter how much you did to make them look good. Hard to keep employees because always cutting hours to save payroll, even if your store wasn't over you have to cut to help out your district.
DC Operations, Production Manager (Former Employee) – Bakersfield, CA – August 2, 2016
I had worked for Ross WCDCs for the past 13 years. I had many advancements which led me to an operations manager. I enjoyed my job because of the employees who showed more team work and willing to get along compared to the exempt teams including Hr and VPs. The culture that is being driven there has put fear in alot of people. Its the don't tell policy and you will keep your job. Unfortunately as a person I found it difficult to allow the behaviors that the exempt team was driving and I had gone against the grain with the immoral acts that were being planned and executed. The only positive benefits were discounts.
Sales Associate/Customer Service (Former Employee) – Tamauning – October 4, 2016
as an experienced sales associate. The job for me is easy, although it does get hard at times. But I just keep on moving. I love working at a fast paced place. And I also enjoy working with new people. I want to show them what my skills and ability can do.
Free lunches weren't given to s. But our lunch break are the best.
I don't have any negatives opinion.. I'm just a friendly person
Cashier and sales floor (Former Employee) – Nashville, TN – July 31, 2016
A typical day at work with the right manager can be easy and manageable yet when we are low staffed or some of the employees do not have professionalism the work place can seem chaotic and overwhelming. The hardest part about the job would be an understaffed weekend with employees who were not professional, but the most enjoyable part about the job was that the managers were very kind and always worked with me and my hours and to make my time there as enjoyable as possible.
understaffed, unprofessionalism among some employees
Loss Prevention Associate (Former Employee) – Highland, CA – August 1, 2016
Typical work day would start off, by seeing if there was any incidents the shift or day before in my reports. take a brief walk through the store to make sure everything is ok. Management to me could of been a little better, seems like every one knew each other, what made it an lazy work environment, didn't really talk to coworkers because I was the new guy so it was hard trying to fit in., hardest thing about the job was standing in one spot the entire day and couldn't move. but overall it was ok.
Area Supervisor (Former Employee) – Sugar Land, TX – September 18, 2016
As a former employee of Ross Stores this company is not the best choice if you are trying to make a career. There is promotion the DM I worked under always had a excuse on why one can't get promoted even though you qualify for the position. The store stays open to late, a lot of the men in management are single with no kids and don't understand family values. They had no respect for women who had families with small children. The pay does not equal up to the work load especially as a supervisor. The turnover rate is very high, the management does not support their team they just sit in office and talk on their cell phones. Saw management turn their back on associates multiple time when a customer attack an associate the management run and hide and let that associate get called all kinds of hurtful names.
Ross is a very fast pace moving store. You learn new places everyday and they are very flexible and work with you on things. Ross is pretty well rounded when it comes to management if there is low points about one manager there is another one to help pick up the pieces! I haven't even met half the people that work at my store, but so far everyone is really friendly and I enjoy working with everyone!
New experiences, able to move up in the company, enjoy working with good people.
Short lunches, schedule changes alot, need more hours
Stocker (Former Employee) – Gainesville, FL – August 24, 2016
Fast pace at work, stocking shelves had to be done as quickly as possible in a timely manor. People I worked with not to friendly nor helpful. Training was not much helpful, and did not get that much hours to even cover any of my bills. The hours were not guaranteed.
People their were not friendly or helpful.Not enough hours to pay the bills, the environment was not fun or friendly.
Ticketer (Former Employee) – Perris, CA – July 27, 2016
We have a meeting before the shift, I grab the tools that I need we are assigned to different areas. I learned how to use a pallet jack and R.F scanner the management were helpful and nice, it was a warehouse environment so there are a lot of co- workers, the hardest part of the job is trying to meet our quota everyday and the most enjoyable part is meeting my quota plus getting bonuses for exceeding my quota every week.
Senior Assistant Manager (Former Employee) – Phoenix, AZ – July 28, 2016
I opened the first Ross store in Calif. I started out working in the Men's Department. I had my own stock room and I had to push my stock out everyday. We all worked as a Team and always got the job done. Learning to sizes men for dress shirts. The most enjoyable was Opening new store for the company. You walk into a shell and you take a team and trainer them and step back and see what you all did
It was a great place to work friendly people easy to work with.
Stocker/Cashier (Former Employee) – Atlanta, GA – September 19, 2016
I love Ross until the start no giving no hours and they wasn't calling telling me I did have to work. I would come to work and get turn back around the door.one time I didn't work for a week straight and dat wasn't fear.
They have good people, the managers was cool, and they work with you
They don't give you hour, you don't work like you supposed to