Cash Office Associate/Customer Service (Former Employee) – Ashburn, VA – January 23, 2013
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures.
Loss Prevention Specialist (Former Employee) – Hayward, CA – February 14, 2017
I worked for Ross Stores Inc. for two years and I enjoyed the company and the culture. Many people who work for Ross are hard working and dedicated individuals. There is opportunity to advance and cross train within the company if you have the drive to do so. There are clear goals set, guidelines and it can be a very fun and fast paced environment. But its just like any job: stay away from negativity and work hard and you will succeed. The only negative aspect is the pay. Extremely low and un-livable just as in any retail position. This is a great position to work in as a college student to get managerial experience and work with a diverse group of people.
Great health benefits, Opportunities to advance, diverse culture, paid birthdays, tuition assistance, paid anniversary days
Rude customer service rude management the stockroom is not the place to work take it from me the hours don't add up there always over on payroll giving hours away to people that don't need it.. Its a lot of racial things happening there they pass there dirty work over. To the next manager while their looking confused I hate the workers there if they replaced everyone even managers it would run well
Stock Associate (Former Employee) – Allentown, PA – February 14, 2017
This job is great if you want to work one day a week. Management is horrible, singles out employees. They definitely pick favorites even if they don't do any work. Work environment is too hot and they won't let you have water while working.
Customer Service Representative/ Cashier (Current Employee) – Las Vegas, NV – February 14, 2017
Working at the Ross is definitely a great place to work, great benefits, and awesome way to get your foot in the door. Lots of space for movement within the company. I enjoy working here and could definitely see myself move up within the company.
Front End Supervisor (Current Employee) – Huntington Park, CA – February 14, 2017
typical day consists of clocking in and immediately getting to work, taking returns or purchases. I learned patience, and my managers were the best always on my side. everyone is a team player, its rare when you find a place were everyone gets along but here at ross we all really did. the hardest part was dealing with overly angry or aggitated customers, but thankfully I had a good team to back me up when needed. despite the stress and frustration I get I love customer service. I like talking to people and helping them.
flexible schedules, great management
really short lunches, closing team never has enough closers.
Retail Associate (Former Employee) – Klamath Falls, OR – February 13, 2017
This job a good place to work for as a student or a parent of little ones.If you are looking for a full time job, this one isn't for you unless applying for a supervisor position. But other than that it was fun to work there.
Store Protection Specialist Lead (Former Employee) – Hialeah Gardens, FL – February 13, 2017
When I started working for Ross back in July of 2015 it was already a new store so that means new people new management new everything... I worked there almost two years and I only received a 29 cents, I begged for two transfers and was denied and then end up getting fired because in confidentiality I expressed how I felt about another associate that not only continuously disrespectful me and other associates and managers. Don't work at store number 1674 Hialeah Gardens
Front End Supervisor (Former Employee) – Saint Joseph, MO – February 13, 2017
Working at Ross was exhausting, there were times in which I was required to show up multiple times in one day. It's very demanding in the fact that you practically live there.
Another downfall is the fact that management doesn't know how to place a foot down when it comes to part time employees. Part time employees will call in 10 minutes before there shift, or won't show up at all and still have a job at the location, which results in full time employees being worked continuously, I had up to 80 hours one week which is double the hours in which I was supposed to work for one week. Working all that time on just $9,00 an hour is just not worth it.
Not to mention, they offer benefits that are impossible to achieve.
Sales Associate, cashier, fitting room, stock (Former Employee) – Lakewood, WA – February 11, 2017
Ross was a great place to work, though training is minimal, it can be a fun and easy going environment once you've learned you're way through the store, but can be slightly overwhelming until you figure out all the terminology and areas of the store.
Great employee discounts, fun people to work with, very friendly co-workers (mostly), approachable managers
I enjoy working for corporations who respect and value the HUMAN SPIRIT! Having lateral lucrative upward mobility enhances the retention rate of phenomenal employees while strengthening weakness of ALL employees.
Cashier/Sales Associate (Former Employee) – Sacramento, CA – February 9, 2017
I was a sales floor associate and a cashier when needed. Because being a sales floor associate was extremely boring I had to quit. I loved being a cashier but I only was able to do that a few times including grand opening day. Management was extremely awesome I loved them very good at there jobs and friendly