PST (Former Employee) – Georgia – September 2, 2016
I was employed with rotech as a PST for almost 12 years. In the beginning the company was good but things changed over time. Pros: Good work/life balance except when on call but even then it wasn't bad. Lots of days off, I got about 28 days of PTO per year and all major holidays off with pay Laid back work atmosphere, at least in my office. Taking a day off wasn't a big deal. Cons: Upper management will sometimes make rash decisions without fully thinking of consequences. New policies would be implemented and then withdrawn a short while later after backlash from patients or doctors. Lots of turnover at some locations, my location was full of tenured staff but others were a revolving door. Not much room for advancement and with the way the company is ran now, I probably wouldn't want to advance. Being on call. You never know when you may have to go out or where you may have to go. It felt like I was always on call. They recently started a new policy and if you had too much overtime on call then you were forced to take off days at the end of the week so you ended up not gettind paid for having to go out after hours and on weekends. Not many raises and if you got one then it was pretty small.
This was a good job for me for a while, but it was time for me to move on. The company was in a decline and my pay just never seemed to go up. I was on pace to make less in my last year than I did in my first year.If you want a job that pays you some money and you don't have to work really hard, then this may be for you. If you want to make a lot of money and really feelmore... appreciated by your employer, then you may need to look elsewhere.less
PTO, work life balance, laid back atmosphere
Not much pay or advancent, poor management decisions, being on call
Not a clue to be found at this company. They would spend a dollar to save a penny.
Worker (Former Employee) – Bridgewater, MA – August 28, 2016
What can be said of a company that will hire from the bottom of the barrel to staff their dead rotting locations. Area manager's that serve no purpose but to blow wind to a failing corporation. Broken equipment that should have removed in the last century. Transportation vehicles that break down weekly. Training that, sorry no training. Pay raises every, again sorry pay cuts are a norm. Run if you value your personal life!
CDL Driver (Former Employee) – Grand Junction, CO – July 16, 2016
Rotech healthcare is a great job dedicated to supporting veterans medical needs. I was honored to work with so many vets and their family's. Rotech has struggled to maintain the high level of care required by the V.A, but, has adapted and made huge improvements but at a cost long hours and inconvenient delivery times for patients is an issue that still needs more improvement, The management works very hard to balance the complex world of patient care and insurance requirements.
positive work environment the ability to give back to the veterans that gave so much for our freedom
Outside Sales Representative (Former Employee) – New Mexico – July 15, 2016
I worked for this company in 2012 through 2015 as Outside Sales Representative then laid-off in October. The Durable Medical Equipment Industry has taken a huge hit because of all the Medicare cuts. But I do believe Rotech Healthcare's upper management is where the problem is most evident. They don't tell the truth to there employees. Many of the conference calls the CEO would make it sound like the company was secure and everything was going great when actually they were not dong well at all.
Stay Away from this company. Really!!
In the beginning the income was very good, then they continued to cut, cut.
CMN Specialist (Current Employee) – Mifflinburg, PA – July 11, 2016
Some of the co-workers are great and easy to get along with. Management team is great and easy to get along with. An average day is usually looking and processing documents and answering emails from locations
Billing and CMN Specialist (Former Employee) – Clearfield, UT – July 6, 2016
Billing, collections, discussed accounts with insurance and patients. In charge of getting all Medicare CMN's into system so billing for DME could be completed. Had pretty good co workers. There was always so much to do which was great but sometimes not enough hours in the day. We kept getting new Billing Office managers. Outside the back door of the break room there was a fishing pond we had a deck and would watch the ducks and geese come to feed and swim.
Nice airy sunny building
Would get written up for working overtime then get written up for not working overtime.
Does not care about employees! Regional Management and up are a disgrace! Was put in unsafe situations numerous times and asked for assistance, only to be dismissed. Witnessed numerous patient privacy violations but still dismissed when reported. They expect so much and then fill up your time with ridiculous long conference calls and wonder why you cant get your job done.
Does not stand up for their employees or protect their patients privacy!
If you're looking for a place to rot in a seated position for the rest of your life, look no further!
Patient Account Manager (Current Employee) – Olympia, WA – June 14, 2016
This place is full of problems. Managers pile on assignments month after month. They expect you to perform duties which are the responsibilities of other departments that get paid more than you, but they refuse to compensate you accordingly. More work, same LOW pay, everyday. So many lay offs. No communication. No room for advancement. Micro managing to the extreme… only good thing is the monday-friday schedule. Yikes
CSR - Customer Service Representative (Former Employee) – Layton, UT – June 6, 2016
All this company cares about is money. Will treat patients TERRIBLY and they could care less. Upper management changes rules daily. No room for advancement. Location manager was so rude and wouldn't give you the time of day. This company doesn't care if someone needs oxygen daily, they will only deliver ONCE EVERY 90 DAYS!!! Way too much of a work load & all the manager did was sit in the conference room & talk to the sales rep for hours on end. Not enough training, too busy, not enough help.
Management, no room for advancement, rude managers, not enough help, treated like garbage
CSR Regional Specialist (Current Employee) – Colorado Springs, CO – May 26, 2016
Summit Resp In COS is a good office however the changes that the corporate office have been making directly conflict with patient care and morally it is disturbing to see. I would not recommend Rotech as a company I would want my family associated with as patients nor as employees
Respiratory Therapist (Current Employee) – Harahan, LA – May 21, 2016
hostile to Respiratory they feel that respiratory gets paid to much so they cut you when they can. absolutely no overtime Respiratory can not be on call. other employees get overtime and or on call there for they get to drive a company van back and forth to work the company pays for the gas