Engineer (Former Employee), Farmington Hills – February 21, 2014
Pros: the clients are nice, and free seminars.
Cons: no bonuses, work long hours, short vacation time, no promotions possible
It started off as a good company to work for, but soon after I was there I knew why such a high turn over rate. They promise bonuses, but only the executives get them. The hours you are suppose to work are constantly being changed and its tough to stay on a common schedule. the pay is decent, but there is no room in the company to work your way up, – more... you'll probably be stuck at that same position. – less
Telesales Representative (Former Employee), Farmington Hills, MI – May 13, 2013
Pros: laid back atmosphere
Cons: sometimes too laid back
Made 60-100 oubound calls daily, I learned the importance of CSI (Customer Satisfaction Index) as well as MFA (Multiple Factor Authentication). Direct manager was not available most times, my co-workers were approachable and friendly. The hardest part of the job was the hours. The most enjoyable part of the job was the contact and communication with – more... the customers. – less