Royal Caribbean Employer Reviews

team work,organized b on time feel as family .fidelite with guests guest satisfaction excellent writing

This company was named Mirage in the VI and when I went to Alaska to work it was named Royal Caribbean. They lied about their name and were fraud so I left the organization.

7 months, new cruise starting every Saturday, 6.300 guests a week, a lot of challenges, a lot of interactions and a lot of new experiences.

As part of the Guest Services Department, being a front of the house team member entails being responsible for the company's appearance and reputation. I am the go to person, the first contact the guests have.

Dealing – more... with colleagues from 68 different countries, guests from all nationalities and having visited over 20 countries in the process, it is always a fantastic experience to deal with the cultures, the customs and the personalities.

Being fluent in 4 languages helps connect with more guests; my commitment to the guests' complete satisfaction is what has driven me in this career path and I take great pride in my job. – less

To provide a memorable vacation experience. For our employees to have knowledge of the product. Ask probing question so that we can match them to the right vacation experience.
We would research any comments or concerns and try to come to a fair resolution for our guest and our company.
I learned communication skills, Listening skills, and problem solving – more... skills.
All of the management team was very supportive and did listen to our ideas. In our department the co-workers all helped each other and worked well together.
The hardest part of the job for me was when our guest had a heartbreaking/emergency situation that would occur either before, during or after their cruise. We would assist the clients whether it was to contact family on the ship or shore side, or sometimes they just needed us to listen and let them know we cared.
The most enjoyable part of the job was being able to help our internal snd external customers.
I enjoyed talking to people from all differnt cultures. Learning from things that they have seen or done.
This company is very involved in our local community. They encourage the employees to volunteer in some programs such as G.I.V.E day where you go to places like Cow town or local schools to plant flowers , trees, get the schools ready for when they re-open after the summers. – less

I learned a lot about the cruise industry and love the product. There are several weeks of training, to allow time to gain knowledge before going out to the work floor. It was enjoyable to work in teams and talking to a variety of customers. A lot of work/tasks can be asked of you in a very short amount of time.

In a typical day at work I used to greet our guests, check in them, provide their room keys and answer any questions they had about the cruise trip. I learned to provide an excellent customer service, made people to feel good and enjoy their vacation,multitask and work under high volume of people . My supervisor and co-workers were excellent and really – more... helpful. The hardest part of the job was rush hour and the temperature outside the building. The most enjoyable part of my job was enjoy the smile and the satisfaction of my guests with the service i provided to them. – less

Awesome Bennefits Free Cruises Team Work Imigration Courses and Trainning

TYPING DATA THAT CUSTOMER HAS WRITTEN ON COMMENT CARD AND SENDING THEM TO PROPER MANAGEMENT.CUSTOMERS TAKE CRUISES AND WRITE WHATEVER THEY WANT ON COMMENT CARD WHETHER IT BE GOOD, BAD.

i had a misunderstanding with my supervisor
i learned all types of cocktail
management is ok
co workers are ok
have to do overtime
crew party

I would highly recommend working for this company. My typical day consisted of creating job advertisements, and recruiting qualified candidates for various shipboard management positions.

Royal Caribbean is a company that is fun to work for. They have a very lenient attendance policy and great benefits. It was a great pleasure to help my agents achieve goals for advancement. On the management team we were all there to support each other when needed. We all had our own areas of expertise as well. I believe the hardest part of this job – more... was when one of our ships was in trouble. Rising to the challenge to find a solution for our guests who were involved in any of those sailings was quite rewarding. – less

Individual ratings are kind of srtess whenwe dont get proper tools to work

It was fun working in Royal Caribbean but it was very hard work also, long hours and a lot of promotion work.

Assigned the engine room and install the pipe for UV line sea water, fabricate tack and full welding..

A typical day would mean politeness and friendliness to both guests and staff. Quick resolutions to solve complaints with further follow up to ensure guest satisfaction.
What I have learnt is that everyday is not the same, and you learn to have different solution for different situations. Understanding my role with (GAS)GOLD ANCHOR STANDARDS and follows – more... them on a consistent basis. With regard to management-I have a high personal standard and lead by example. I also maintain that I have great leadership qualities. The hardest part of my job? I doubt I have any, because I love wjhat i do. The most enjoyable part would definately be interaction with the guests and staff. I maintain that you need to have a good realtionship with them, because without them, I don't need to be here? – less

working on board the ship is a dream come true to most people in the world.a typical day at work is that we work from 7 am/10am/12am in the morning till 11am/2pm/4pm the we go to the dinning room to serve dinner at 6 pm till 11 -24h00.
I learned very many things on board,how to deal with a different race,how to be friendly to both your colleagues and – more... your guests,how to look the part,how to go an extra mile.Basically i learned things i didn't know about myself.
well management is also people,i can't say they are good or bad but they are doing their job professionally.
One of the good things about that job is you get to make good friends from all over the world.my co-workers are like my family on board.
The hardest part of the job is getting home sick and sea sick,other than that everything is enjoyable.
The most enjoyable part of the job is meeting new people,new faces,getting to know each other,making friends. – less

1-working hard to meet company standard .2- learned a lot how to meet people know how to speak with guest ,co-worker and jobs 3-management some are the best,some help you go the extra miles 4-coworker are the best love to work as team 5-hardest part of the job embarkation morning its very ruff to put a lot of thing together 6-most enjoyable part of – more... my job putting my best foot forward to go above and beyond for my guest ,best love to clean and smile with guest and having little fun with your team partner .those were my best.worst they need to make job a little easy for crew especially for state room attendant its getting rough and harder some management need to speak better to coworker very disrespectful in language worst part of the job embarkation morning to wake up 5.00 o,clock off your bed to get thing ready for new set of guest very ruff ,rccl need to let some management to be friendly they are not especially them with the strip on there shoulder,rccl need to let guest pay stateroom attendant when finish work so hard for seven days or three and a four days nothing from these guest its very pain full we had family and stuff to take care and this system back of the house its should of never be crew member have a family and at the day state room attendant make guest cruise more and more of there service. – less

lo que mas me gustaba de esta empresa era recibir semanalmente los sobres con dinero debido a mi gran esfuerzo fisico y mental para lograrlo.Hbian mas de 50 diferentes nacionalidades.Aprendi de servicio,trato,actitud,confianza y seguridad en uno mismo.

Uma das maiores empresas de cruzeiros marítimos do mundo, contando com uma frota imensa de navios espalhados por todo o mundo. Contando com uma cozinha equipadíssima e com profissionais extremamente qualificados e com projetos de treinamentos permanentes. Tive a oportunidade de trabalhar por 3 contratos onde desenvolvi grandemente minha habilidades – more... culinárias e assimilei muitas técnicas e procedimentos indispensáveis para a carreira gastronômica. – less

ES UNA GRAN COMPAÑIA, CON MUCHAS OPORTUNIDADES DE CRECIMIENTO, BRINDAN UNA SERIE DE HERRAMIENTAS PARA QUE EL EMPLEADO SE SIENTA A GUSTO