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An Upbeat Customer Service Experience.
Customer Service Associate, Monkton MD - July 23, 2015
A typical day includes handling cash, cooking chicken, and ensuring each customer leaves with what they wish. I learned much about convenience stores through Royal Farms, and leadership skills. The management sometimes is great, sometimes it is not. Management either orders too much, or too little. Management at the store levels is often inconsistent in what they expect from employees. Middle management, and senior management are normally very reasonable, and will say what is expected, and how to achieve such feats. The hardest part of the job is ensuring that customers are taken care of quickly and effectively during lunch, and dinner time rushes. With the sheer volume of customers that can be difficult. The most enjoyable part of the job is befriending the staff.


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