Royal United Mortgage Employee Reviews

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Fun Place to Work
Seasonal Mortgage Loan Advisor (Former Employee) –  Schaumburg, ILNovember 4, 2017
awesome entry level place to gain some serious sales experience and make some good money! Upper management is fun and nice. They have great training and elp you as much as you can to pass your real estate test.
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Good if you like making 500+ phone calls a day
Loan Advisor (Former Employee) –  Indianapolis, INOctober 23, 2017
99.9% of your day is spent dialing new leads. Don't be fooled people are not "expecting you to call" most lead sources provided are junk and a waste of time.
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Great people, stressful job
Mortgage Loan Officer (Former Employee) –  Indianapolis, INSeptember 27, 2017
Cold calling leads. Be ready to dial the phone. A lot. 300+ times a day. Management provides excellent resources to help you succeed, but it does also have some luck to it.
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Competitive Call Center
LOAN ADVISOR (Current Employee) –  Schaumburg, ILSeptember 16, 2017
Open, call center environment. High pressure sales, results based.

You have to get federally licensed, it's not an easy test. Then you have to get licensed in each individual state, usually 5 states per LA. RUM covers a portion of these costs but you'll end up paying for some of it through payroll deductions.

Every day you sit at your desk and dial endlessly. It's nice that RUM provides all the leads, but it can be frustrating when you dial 600 times and still don't find someone to talk to. Even when you get someone on the phone, they may still say no.

RUM provides all the training necessary to succeed, but at the end of the day you're responsible for your own success. Pay is based on how much you sell. Commission kind of sucks.
Pros
good benefits, good company cares about employees/wellness, community service
Cons
poor commission, crazy hours, extreme pressure, sitting at a desk all day
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Very stressful but they reward results
Loan Advisor (Former Employee) –  Indianapolis, INSeptember 12, 2017
Very stressful work environment. Very results oriented. That being said, if you enjoy sales, the pay can be very good. There are some very good managers. The training is excellent. However, if you do not like talking on the phone or like sales this is not the place for you.
Pros
Training, Management
Cons
stress level
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Great place to work!!
Mortgage Loan Originator (Former Employee) –  Indianapolis, INAugust 12, 2017
An excellent opportunity! Your attitude and desire to succeed will determine your pay check. There is a lot of money to be made if your willing to work hard!
Pros
to many!
Cons
none!
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Fun place to work at and make monry
Senior Loan Advisor (Former Employee) –  Indianapolis, INJune 26, 2017
I was a licensed loan officer at this job. This is a wonderful place to work at which includes options to become a part owner if you so desire. Compensation was competitive and they strive to make you better at the job.
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Competitve
AVP (Former Employee) –  Indianapolis, INJune 20, 2017
You earn what you put into your work. Every person has the same opportunities provided to them.
Constantly adapting and finding more efficient ways to do business
Good people in leadership roles
Lots of phone calls and late nights
Pros
Advancement Opportunites
Cons
Long Work Week
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Great place to work
Director of Recruiting and Training (Former Employee) –  Indianapolis, INJune 10, 2017
Excellent company to start your career with. Lots of growth potential, fast paced fun environment. If you are considering joining the mortgage business this is a great place to go
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Expect to get out of Royal what you put into it.
Loan Advisor (Former Employee) –  Indianapolis, INApril 13, 2017
There is, like any job really, a certain amount of mindlessness. You WILL dial a phone several hundred times a day. You WILL make several hundred enemies every day simply due to those (not unsolicited) phone calls. You will also get to help a few people a week. Truly help.
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Outside Life
Senior Retail Mortgage Underwriter (Current Employee) –  Indianapolis, INMarch 15, 2017
This company was more about what have you done for me today and it feels like that all they care about are more and more goals for every week without additional staff.
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Great training But you are Micro manage
Loan Officer (Current Employee) –  Schaumburg, ILMarch 7, 2017
If you want great training go there but you will be Micro managed and a very stressful environment. Management style is seagull management if you know what this is you will know everything about this company
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Good starting experience
Licensed Mortgage Advisor NMLS # 1437100 (Current Employee) –  Indianapolis, INFebruary 26, 2017
Hours on the phone dialing for dollars but you will learn a lot. Management is accessible and knows everyone's name that works in the company. It is a very your oriented company.
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High pressure, but great environment company
Team Leader (Current Employee) –  Indianapolis, INFebruary 19, 2017
A great place to work with a lot of flexibility, but expectations are high. Management tries to get the best out of everyone and great rewards for good production.

Advancement is difficult and not ideal.
Pros
Enviornment, Training, Flexibility
Cons
Demanding, High Pressure, Advancement Opps are difficult
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Loud, unprofessional work enviroment.
Licensed Loan Advisor (Former Employee) –  Indianapolis, INFebruary 17, 2017
I found the work environment to be the worst during my tenure at Royal United Mortgage. The typical day generally required you to be on the phones by 7:00 AM daily and work a split shift so the loan advisor could make contacts before and after clients work hours. Therefore a great deal of time was spent commuting. This is expected at a minimum of three days per week. They offer limited overtime and management is baffled when production falls off from Wednesday through Friday. Loan advisors are also expected to work 4 to 6 hours on the weekends. There is little to no work life balance on the production floor. There are two daily meetings to either hype or berate the loan advisors successes and failures. A majority of the sales team managers are quite young yelling and cursing is tolerated and seems to be encouraged. The dress code is nonexistent shorts, t shirts, flip flops. It is more like a Frat house than a work space. Glad I am gone.
Pros
lots of leads, decent underwriting, decent benefits
Cons
Bad work tolife balance, work enviroment.
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Great co-workers, fun atmosphere!
Loan Advisor (Former Employee) –  Schaumburg, ILJanuary 26, 2017
Great work environment, with the necessary tools to succeed. However, if you don't like dialing a phone for up to 6-7 hours a day, then this isn't the place for you. They have great benefits, very flexible schedules, & it's a fun place to work overall!
Pros
Co-workers, benefit package, unlimited potential of money that can be made
Cons
Dialing the phone over 6 hours a day, training on products that's offered
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Fun Environment and Quick Advancement
Loan Advisor (Current Employee) –  Indianapolis, INDecember 5, 2016
This is a great company with quick advancement opportunities for those willing to work hard. Strong sales skills required, but are taught the skill needed to succeed.
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Well rounded place to work and lots of learning experiences.
Loan Advisor (Current Employee) –  Mason, OHSeptember 19, 2016
Selling loans to provided leads. There is a atmosphere of learning and helpful peers. They help you get licensed federally and then within your assigned states while training you on the process and computer programs that you will be using. You must maintain a positive eager mindset, and not get discouraged on down days.
Pros
Ability to earn as much as you work for.
Cons
Late hours, early hours and weekend hours.
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Excellent entry level training, nothing else
Licensed Loan Advisor (Former Employee) –  Schaumburg, ILJune 23, 2016
I cannot stress how excellent the training was. Company assists in sales training and mortgage guideline training, aids in studying for licensing exams, and partially covers licensing costs. Every good thing ends once training is completed. Unrealistic expectations (300+ dials a day), poor lead quality, helicopter managing, and more. Start here as an entry level MLO and get out fast. Also, there is a reason the company does not drug test....
Pros
Training
Cons
Expectations, management style
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Great company
Loan Advisor (Former Employee) –  Indianapolis, INMarch 24, 2016
The training, the environment, the management... Everything about this company is top notch. The job just wasn't what I saw myself doing. If this is what you enjoy, you'd be hard pressed to find a better company to work for.
Pros
Training, Management, Morale, Tone, Environment as a whole
Cons
Can't really come up with any.
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Overall rating

3.8
Based on 32 reviews
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