RR Donnelley
Compensation/Benefits
Management
Job Security/Advancement
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Job Work/Life Balance
29 reviews

RR Donnelley Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
RR Donnelley
Sales Customer Service Representative (Former Employee), Atlanta, GA –
A typical day is fast paced, putting out a lot of fires, maintaining the customer's expectations of the company through customer service.
I did learn a lot of the printing business especially forms, labels and commerical print through my sales representatives and other internal contacts.
Management could be better in engaging with us and keeping us – more...  up to date with all the new products our company was capable of doing
But they were understanding with employees with children
Sales office was wonderful as a learning tool, was very comfortable on able to bounce off ideas with other co-workers on bettering the customer service to our customers. Able to go to anyone with questions on products or processes.
The hardest part of this job was to keep the sales representatives happy with your level of service you are providing their customer. BE able to think ahead of the rep to anticipate his/her needs for their customers.
The most enjoyable was the people, they were wonderful to work with. – less
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boring job
Staff Mark (Former Employee), Green Bay, WI –
Pros: good location
Cons: pay
if you like to stand at one place for 8 hours and do the same thing over and over then this jobs for you.
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Flexibility
Financial Associate (Former Employee), Chennai –
Pros: free lunches
Cons: same work
Flexibility, Easily mingle with top management, Working hours is less
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Very productive and team orientated place to work.
Satellite Coordinator/Customer Service Rep (Former Employee), Manchester, NH –
Pros: great bunch of coworkers
Cons: closing the plant
Very productive and team orientated place to work. Everyone works together to obtain one goal - 100% Customer Satisfaction.
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Productive and fun work place.
Contract Employee/ customer service/ planner (Former Employee), Bolingbrook, IL –
Pros: not hiring now
Cons: politics
The team I was working with was great. I learn planning a load, rescheduling appts,
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Running a web press was always an adrenalin rush
Lead Press Operator (Former Employee), Spanish Fork, UT –
Pros: advancments and good pay
Cons: had to track your production in increments of time
Each day was different. You set up the press, maintained, adjusted, and ran to a defined specification. The production schedule was always tight.
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Solid company, engaging culture, benefits
Senior Credit Analyst (Former Employee), Downers Grove, Illinois –
Challenging, fast-paced environment, supportive management, friendly workplace.
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Great Place to work and lots of support for the employee.
Desktop Publishing Specialist (Former Employee), New York, NY –
Pros: job security
Each employee is provided with detail training to help you to complete your work and develop.
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Outstanding Leadership
Credit Analyst (Former Employee), Downers Grove, IL –
Pros: great leadership
Cons: job security
Positive, encouraging leaders that treat employess with respect and high regard.

Americas leaders need to learn from the CFS leadership at RR Donnelley. Perfect example how to motivate employees, comunicate openly and include them in decisions.

It is unfortunate that the company has to lay-off so many employees, but the industry is tanking fast.
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Tough Business
Customer Service Representative (2006-2012) (Former Employee), Manchester, NH –
Pros: flextime
Cons: not a secure industry to work in
The printing industry has taken a major hit over the years due to things like direct deposit, electronic statements etc. It's not difficult to think of things that use to be printed and sometimes mailed.
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A great career building employer
Maintenance/Facility Supervisor (Former Employee), Lancaster, PA –
A cutting edge company that gave me the opportunity to excel and learn valuable skills to further me in my career.
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Short Run facility
Manufacturing Shift Supervisor (Former Employee), Liberty, MO –
Excellent place to work always something new being added to the equipment or to the operating systems. Very fast paced with the short print order publications. As the only supervisor on the shift you had to make multiple decisions on production, quality, and schedules while dealing with 50 employees. I enjoyed the fast paced environment and didn't consider – more...  any part of my job as hard or difficult. – less
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Part-time work
Part-time Inspector (Current Employee), Salt Lake City, UT –
Pros: very flexible hours
Cons: not enough work
I enjoy working for this company. I work mostly out of my home and my hours are very flexible.
Every so often, I will get an email asking me to accept or decline an inspection assignment. I call the property manager to schedule an inspection. I inspect the property for deferred maintenance and safety hazards and take digital photos of the property. – more...  I ask the property manager some questions and obtain a rent roll. I complete the questionairre online and upload photos of the property onto the form.
The form can be tedious to fill out, depending on the property.
I rarely have contact with anyone from Salt Lake City, UT on the phone. I have not had any issues with coworkers or management. – less
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Productive and fun place to work at.
Digital Operator (Former Employee), Dwight, IL –
A typical day at work looking on customer forms to see what type of book they order. Then you would get ready to make the customer order. When it come off the printers you would laminate the cover, cut the materials, binding, trimming, check the order and shipped it if it was a paperback. I've learned how to make books and how the whole operation works.I – more...  love my co-workers still keep in touch with everyone.The job was very easy. The most enjoyable was getting the work done. – less
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Busy well run company
Project Manager (Former Employee), Mississauga, ON –
Pros: professional office structure
Cons: on call 24/7
Run your accounts for print demands with success as a proven team with high tech equipment supports effectively. The hardest part of the job is being on call 24 / 7. Co workers are excellent. The most enjoyable part of the job is the financial off season months of May-Nov, then it's busy busy busy and tough.
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Over the years I gained much knowledge which I know will help me in the future.
Customer Service/Account Specialist (Former Employee), Orlando, FL –
Long stress filled days were bearable because of the support of co- workers.
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Worse thing to have happened to Perry Judd's was being purchased by RR Donnelley.
Distribution Specialist (Former Employee), Strasburg, VA –
Everything about our company fell apart. Our insurance went throw the roof, we were no longer allowed to do fundraisers for people who were ill or injuried and trying to pay their premiums while out, it just became sad. More work, less people, moral at all time low!!!
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Excellent place to work
Manager - Human Resources Training & Development (Former Employee), Colombo, Sri Lanka –
Pros: excellent management
Cons: night shifts
I would work there again if I had the opportunity. Fantastic culture.
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Relax and no pressure work place
CSR (Current Employee), Mississauga, ON –
Flexible working hours, people are nice, managers are responsible
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productive and fast paced but great for building character
Material handler (Current Employee), mendota IL –
productive and fast paced but great for building character.
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About RR Donnelley

R.R. Donnelley & Sons Company (RR Donnelley) is a service provider of print and related services, including business process – Read more