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69 reviews

rue21 Employer Reviews

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Stay Away
Full Time Assistant Manager (Former Employee), Union Gap, WA – May 17, 2013
Cons: everything
I worked for this company for about six months. I was a full time assistant manager. Your week would start with 10 pages full of markdows and the only way to find them was by scanning the whole store as they only give you a whole bunch of numbers to look at and expect you to finish them all that same day while selling fragrances that smell like toilet – more... and making sure that you greet every customer. You get like 30 boxes of shipment everyday and they expect you to process it all and have it on the sales floor that same day even when there is absolutely no room!!! Things are always on the floor, their racks are cheaply made and fall apart within days... The worst part is the upper management and the main reason why I left. A few weeks before leaving the job I had an accident where I fell off a latter while changing some signs. The other manager working with me quickly got our DM on the phone and all she said was make sure she goes home. After that i never got a call from her or anyone else showing that they cared, the only one that seemed to care was my SM that took over a few of my shifts during that week. Its called common curtesy rue21, thats the only way youll keep your employees.They pretty much treat you really bad at all times. I met another two past assistant managers that worked for the company that pretty much said the same thing. You work like animals and get absolutely nothing in return. Youre better off working at mcdonalds where the benefits are at least good and get more respect. – less
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RUEDO – May 21, 2013

Seems more to me that you had a bad experience with management, not the company. They want you to greet every customer, because that is good customer service. The fragrance smelling like a toilet is just your opinion. And 10 pages every week of markdowns seems a bit exaggerated as with shipment, as with this post. I've worked here for 6 years and do not receive that much shipment everyday nor are the markdowns that much. When they are, you get extra hours after the store closes and people help you. The numbers on the markdown help you, working there 6 months I wouldn't expect you to understand what they mean, or have taken the time to learn them.

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fast pace fashion forward retail
District Manager (Former Employee), Salina, KS – May 10, 2013
Pros: fast pace - growing company - profitable company
Cons: work/life balance : not there
the most enjoyable thing about my job- are the customers and my store teams.

a typical day would be : analyzing sales -payroll: district communication - along with nice drive time to arrive at a store: there my day would be filled with comp report per inventory levels in store- people and training : recruiting : customer service: end of day would be – more... a recap to region on store visit and any district issues – less
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Unappreciative Company
Store manager (Former Employee), Washington State – May 3, 2013
Pros: easy to move up
Cons: low pay, unrealistic expectations, selling fragrances that smell terrible, horrible upper management
I worked for this company for three years and quickly made my way up to store manager. First, pay is horrible. You get paid for 40 hrs, are required to work for 45 but end up working more than 50. At the end you end up getting paid less than your FTASM's.
Don't expect to have a life outside of work. You are required to be available at all times or else – more... you get yelled at by your DM.
Don't expect any type of bonuses unless you are always making your sales plan and your shrink is super low.
DMs make it obvious who their favorites are and will do about anything to get rid of you if you don't kiss the ground they walk on.
So basically if you want to work your rear off for little to no pay, get blamed for everything, this is the place for you. – less
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Exciting place to work and learn about working with different personalities.
Sales Associate (Former Employee), Winston-Salem, NC – April 30, 2013
Pros: discount, first to see new clothes and shoes
Cons: low advancement
Working as a sales associate at Rue21 was an interesting experience. Overall I enjoyed working there, interacting one on one with different customers. The management was not as enjoyable but my co-workers and I usually picked up their slack to make the store run smoothly. The hardest part of this job was dealing with the attitudes of my managers, due – more... to them not wanting to work and wanting to put their responsibilities onto me. The most enjoyable part of my job was meeting new people. I never knew helping someone pick out an outfit for different occasions would change my day and theirs. – less
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fast paced can be stressful
Assistant Manager (Current Employee), Mobile, AL – April 30, 2013
Pros: pay rate and benefits
Cons: upper management and budgeted hours
Rue 21 is a very task heavy job with very little time to dio it. One must be very good at multi tasking to succeed. since working at rue 21 management turnover rate has been very high. They do have decent py rate and hours for management.
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Productive and fun work environment
Store Manager (Former Employee), Lancaster, OH – April 26, 2013
- Counted cash register tills
- Filled out daily paperwork
- Completed any daily tasks or operational tasks
- Learned how to lead an entire team and often an entire district
- Learned how to prepare and conduct job fairs
- Learned how to prepare for and set up a new store opening
- Loved working with customers
- Loved being a part of upcoming fashions
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Rue21 is a very intresting place
Sales Associate (Current Employee), Albany, OR – April 25, 2013
There isn't a lot you can expect working with a bunch of girls, but overall I feel that the work environment is fantastic. My boss works with everyone's schedule and doesn't seem to get a lot of recognition for it. There has been some problems between associates in the past but all together its a great place.
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Worst Company Ever.
Store Manager (Former Employee), Yuba City, CA – April 24, 2013
Pros: none. what. so. ever. seriously. even the "discount" sucked.
Cons: everything. whatever you think sucks about a job, this one has it all.
This is literally the worst company I have ever worked for. Ive been in retail for about 10 years and have never come across a company that had so little organization, and all around terrible atmosphere. I learned NOTHING. They didnt even train me in my position (Promoted to a store manager, from an assistant). If I hadnt already had several years experience – more... as a store manager I would have been completely blind. They pay is awful, so you dont even have that going for you. They dont give you and productivity hours, yet they expect you to get SEVERAL, and I mean, SEVERAL hours worth of tasks done on the limited hours you do have. The same hours by the way, are on your sales floor that youre supposed to be attempting to sell fragrances and merchandise. High turn over rate in employees. We had a DM that quit almost immediately after she was hired because SHE hated it so much. The regional and the lp manager are the least professional people Ive ever met in a retail environment. If you want to keep your sanity, DO NOT, I repeat DO NOT work for rue21. – less
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Great work environment but Upper management needs to get it together.
Associate/Part time assistant manager (Current Employee), Alabama – April 12, 2013
Pros: discount, nice co workers, flexible hours, easy work, not very strict policies, awesome dress code.
Cons: horrible district managers, ect. unrealistic goals made by upper management.
I started out as a sale associate at rue. This was great. The only down side at all to this was the hours (12 a week) but even this was okay for me since I was a college student. Within two months of getting hired, I began to train for a part time asst. manager position which was a mistake. A typical day at work as an associate involved me coming in, – more... straightening the store while answering people's questions about outfits and letting them in dressing rooms while working the cashier. It was very laid back and relaxed. When closing I helped count down the drawers and secure the store with the manager on duty. As a manager your day will start early- coming in 2 hours early to do paperwork. You will have to supervise the employees all day while setting up new displays and working with them on the cashier and in the store. Pay for an associate is minimum wage and for a part time asst manager $1.50 more. Working at rue itself was great. The employees were all good friends, we got a 25% off discount, with 50% off sales every few months, we were allowed to keep soft drinks on the job, and we had a lot of free time on slow days. The only complaints I can think of what so ever are all because of upper management. They hire several people so they can work them all 8-12 hours a day. We have to literally let customers steal from the store because we aren't allowed to say anything to them. We have ridiculous percentage and fragrance goals to meet each day, and a ridiculous amount of tasks to complete. This would be the perfect Job for a high school or college student or just someone trying to make some extra money. – less
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DO NOT WORK HERE!!! I DIDNT LISTEN WHEN PRIOR MANAGERS TOLD ME NOT TO...THE WORST
Part time assistant Manager (Former Employee), LaGrange, GA – April 10, 2013
Pros: paycheck which never really gets you to the next
Cons: ghetto/trashy customer base, high shrink store, management currently in place, everyday you have to go in and deal with fake uppermanagement
I worked here a year and a month or so when I accepted the offer I was not told that this was a "target store" which means high theft. They don't tell you until after you start that this means you can't transfer or be promoted they also didn't tell me that this store had only been off the "target store" only once since it was opened. You will never – more... get the shrink to there 1.75% standards at this location we averaged around a 4% during my time here. They don't have cameras and have the cheapest lowest quality sensors that were probably made in 1980, they can literally be bitten off or popped off with a quarter. They give you minimal floor coverage, many many many tasks, and the associates get an average of 8 to 12 hrs a week so you cant keep the few good ones they do hire. The DM is immature and makes many empty promises. I worked with 3 different store managers in my year there, and five months of that time we didn't have a SM at all, and 5 other assistants managers. – less
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incredible opportunties
store manager (Former Employee), Casa Grande,AZ – April 9, 2013
Pros: flexible scheduling, excellent opportunities for advancement
Cons: none...loved every minute.
I truly miss my job at Rue, I was able to advance to store manager in less than two years. I enjoyed every moment of my job I learned so many things and my managers were very supportive. If I could work there again I would do it in a heart beat.
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If youre looking for a new challenge, this is for you
Store Manager (Current Employee), Locust Grove, GA – April 8, 2013
Have to be multi-tasker for sure. multiple priorities in one day and deadlines for each. Time management is a must. Hardest part of the job is trying not lose yourself in task and forget about the customer by trying to meet deadlines. There is no such thing as work life balance...
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Productive work environment.
Sales Associate (Former Employee), Griffin, GA – April 4, 2013
Count the register, prepare food and take orders. Clean the lobby and bathrooms. I learned speed controls accuracy, and we want things done right the first time .
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It was a fun environment.
Sales Associate (Former Employee), Clinton, UT – March 22, 2013
Pros: the hours, the crew.
Cons: unstable schedule
I liked the work I did here, it was laid back and everbody was happy to come to work. It was easy work and there were enough of use to get the job done quickly and effortlessly. The hardest part was pitching fragrence to customers.
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Most rewarding and educating position
Assistant Manager (Former Employee), Baraboo, WI – March 22, 2013
Pros: a true education in management and retail
Cons: not enough hours alotted to do what needed to be done.
A normal day would start with doing bookwork and setting my goals for the day with different sales and promos going on in the store. Receiving and processing shipments. Training new hires on standards and customer service as well as being everywhere all at once to keep myself available for my staff and our customers. I learned that true dedication truly – more... pays off. Hardest part of the job were the amount of hours that needed to go into it every week to make it work and the little amount of recognition you received for it. Most enjoyable was working on a day to day basis. A great atmosphere to work in. – less
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Creatively challenging and fun workplace where I exercised superior customer service.
Assistant Manager (Former Employee), Washington, MO – March 12, 2013
Every day was so different, so work was never boring. Each day presented new challenges, whether it be with customers, co-workers, or tasks throughout the store. As assistant manager, I was given many responsibilities and took on each one with enthusiasm and dedication. My favorite part of the job was probably working with customers and creating new – more... visuals. I loved "dressing" people and helping them pick out the perfect look for a special event. I was known for talking people into buying WAY more than they intended. I love creating something beautiful from something unexpected. The creativity that came along with the job was by far my favorite part. I also enjoyed my role as manager. Although it was challenging to be held responsible for so many tasks each day, I loved leading and working alongside my TEAM of amazing associates. Working for rue21 was a very educational and memorable experience. I learned a lot (especially with customer service and visual merchandising) and had fun doing it. – less
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Wonderful encouragement to promote hard work.
Assistant Manager (Former Employee), Greensburg, PA – March 7, 2013
Pros: wonderful sales associates and assistant managers
Cons: very stressful enviroment
I started as a sales associate, and within five months I was promoted to part-time assistant manager. After about a year, it became harder to manage because managers above me had different ideas about what needed to be done. The store became stressful and had unreasonable requests. The co-workers were great, but the management didn't know what the other – more... managers were doing. – less
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A Hot Mess
Store Mgr (Former Employee), Tunica, MS – March 4, 2013
Pros: kinda fun
Cons: disorganization
Work hard if you want, you'll never finish. If you like a sense of accomplishment you most likely won't be happy, disorganization comes from the top and trickles down..
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No...just no
Sales Associate (Current Employee), Blaine, MN – February 26, 2013
Pros: discount
Cons: management, pay, hours
This company has absolutely no organization whatsoever. The management is irregular at best, everyone is trained differently and there is absolute chaos all the time. Not to mention I get a maximum of 8 hours a week. Not exactly ideal! I would not suggest this company to anyone who needs stability and/or wants to have money.
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Learning atmosphere
Sale's Associate (Former Employee), Jeffersonville, ohio – February 25, 2013
Pros: learning how to push items
Cons: working with people where everyone knows everyones personal lives
I learned how to work with people I do not necessarily care for and how to manage my personal feelings. I enjoyed pushing the fragrances we had to sell there because I found it to come natural to me.
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About rue21

rue21 is one of the fastest growing specialty retailers in the country. We offer a broad assortment of the newest fashion trends – Read more